Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,142 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,142 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Top platform.”

Helpful Report

Posted 2 months ago

“I would rate it a zero star if possible. Sent me a driver who on delivery had a BOL from a different company and gave me a hard time processing my outstanding balance.”

Helpful Report

Posted 2 months ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, John

Posted 2 months ago

“Absolut zuverlässig. Samstag in Stuttgart abgeholt und am nächsten Tag in Essen/Ruhr geliefert. Sehr netter Fahrer.Schnelle Auftragsannahme.. innerhalb 12 Stunden abgeholt. Absolut zu empfehlen. Gerne wieder... LG... Ralli aussm Pott”

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Posted 2 months ago

“Shiply is the perfect hauler for transfer of vehicles and other items. They made a very smooth transfer for me and the motorcycle arrived on time and in great condition Thanks Jacob”

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Posted 2 months ago

“Shipley und die Spedition haben super Arbeit geliefert, das Preis-Leistungsniveau Verhältnis war schnell einsehbar, nach der Buchung hat die Spedition mich total überzeugt. Immer wieder 😄👍”

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Posted 2 months ago

“Bon service sans aucun problème”

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Posted 2 months ago

“Shiply had quotes to us within minutes. We went with Dynamic Logistics. The price was fair. I with i had known in advance of the broker fee and the use of credit card fee which added over $300 to the price. Scheduling a driver caused a 2 day delay. The driver, Dmitrii, did an excellent job and had both cars delivered by the next morning. Perfect condition.”

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Posted 2 months ago

“Super site où les transporteurs vous contacte rapidement”

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Posted 2 months ago

“Genial, todo un hallazgo”

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Posted 2 months ago

“Great service. Great communication from the start. Professional and very polite, a genuine nice guy. Pick up and delivery went without any hitches. Will definitely recommend.”

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Posted 2 months ago

“will use it again”

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Posted 2 months ago

“Exceptional service. These two are real professionals. They were at the pick up and drop off points on schedule. Always communicating and reassuring.”

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Posted 2 months ago

“Excellent Service every step of the way. Thank-you.”

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Posted 2 months ago

“J'ai été enchantée de la manière dont s'est déroulée l'opération "livraison de mon CHEVROLET TAHOE 4X4" du Sud du Portugal à MONTESQUIEU VOLVESTRE près de TOULOUSE. Le suivi avec photos à la prise en charge, le chauffeur très précautionneux. EN BREF JE RECOMMANDE CETTE ENTREPRISE;”

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Posted 2 months ago

“Vraiment rien à dire”

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Posted 2 months ago

“N1 was great, on time and great communication”

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Posted 2 months ago

“"Five stars! My car was delivered by a very professional and very jolly gentleman. His Name is Ghasem. He arrived exactly on time and offered the most budget-friendly rates I could find. It’s rare to find someone so reliable and pleasant to work with. Highly recommended!"”

Helpful Report

Posted 2 months ago

“Buyer beware !!!! This company has some shady business practices, such as asking for a double deposit and requesting to be paid in cash at the time of delivery. They gave me different times for pickup of the vehicle, and were a no-show and didn't bother to give me a phone call, text message or email. Stay far away from this company.”

Helpful Report

Posted 2 months ago

Hi John, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Anne

Posted 2 months ago

“Perfect. Offres received with in 2 hours from great compagnies”

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Posted 2 months ago

“Mike at Loadmaster did a great job keeping me informed throughout the process”

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Posted 2 months ago

Shiply is rated 4.5 based on 43,142 reviews