Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 46,505 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 46,505 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 6th December 2025

395

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great company with a good drivers highly recommend”

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Posted 3 months ago

“Coming pick up and delivering on time. The driver have good care of my item. I am happy with the service”

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Posted 3 months ago

“Der Transport hat super geklappt!! Olaf war sehr pünktlich und absolut zuverlässig, die Kommunikation war einfach und schnell. Die Ware kam in einwandfreiem Zustand bei uns an - wir können diesen Spediteur absolut empfehlen!”

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Posted 3 months ago

“AAAAAAAAAAAA++++++++++++ Service”

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Posted 3 months ago

“absolutely first class service,truly a professional service, bike get delivered in first class condition, brilliant service and excellent customer service, use this guy he is insured and knows what is doing.”

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Posted 3 months ago

“I have used Shiply twice now...I am amazed the speed and efficiency with which people respond, and you get a great choice of quotes. My last request, to tow a boat to Cornwall, received 5 options, nearly all were at half the price of a specialist boat delivery company...”

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Posted 3 months ago

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Posted 3 months ago

“Excuse after excuse re collecting items then apparently van broken down . Lack of communication and then blamed seller. and buyer Would not recommend”

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Posted 3 months ago

“parfait eet rapide”

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Posted 3 months ago

“Great value, friendly driver, and fast delivery!”

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Posted 3 months ago

“Excellent communication. Fast pickup too.”

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Posted 3 months ago

“------------”

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Posted 3 months ago

“GOOD SERICE”

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Posted 3 months ago

“Hat soweit problemlos geklappt. Allerdings kann man sich die Versicherung sparen, da das Unternehmen automatisch versichert.”

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Posted 3 months ago

“Shiply was able to provide me with a transportation partner that handled my needs.”

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Posted 3 months ago

“Shiply is very helpful”

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Posted 3 months ago

“Todo perfecto!”

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Posted 3 months ago

“If I could give this company no stars I would have. After making me wait for over 5 hours, Laurel and Hardy turned up, looked at the pool table to collect, scratched their heads, took pictures, scratched a bit more, then advised me the van is full! Brilliant. Now here I am again with another four hour waiting window. Do not use this shower of a company.”

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Posted 3 months ago

Hi Raj, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Megan

Posted 3 months ago

“Top man to deal with.excellent service.”

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Posted 3 months ago

“The company we conctracted through Shiply was extremely profesional: respecting all commitments, communicating when relevant to the client, improving the shipping interval significantly.”

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Posted 3 months ago

Shiply is rated 4.5 based on 46,505 reviews