Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 46,491 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 46,491 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Shiply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Shiply 5 star review on 6th December 2025

395

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Amazing platform, would recommend to anyone. Thanks all involved!”

Helpful Report

Posted 2 weeks ago

“Look no further!!! I picked this company out of. 18 quotes , collect and deliver my FordPilot , from start to finish Rob kept me in the loop took pictures called 1/2 before drop off , really professional , no hesitation in Recommending him a10+”

Helpful Report

Posted 2 weeks ago

“Exceeded my expectations. Tony with Load Master was great.”

Helpful Report

Posted 2 weeks ago

“Alfredo was on time and very helpful. He expertly explained via text and phone what he was doing and provided pictures of our RV before starting to load up and when he was dropping off. We were very happy and appreciative with his service.!”

Helpful Report

Posted 2 weeks ago

“Offers came quickly, the first one not the cheapest, but the best.”

Helpful Report

Posted 2 weeks ago

“Service was outstanding, very efficient and cost effective! Non-running huge(800+lbs) motorcycle burried in corner of garage down a 50 foot driveway in North Jersey, to a gravel 60 foot driveway pff a dirt and gravel road in Virginia. Much easier than I thought it would be. Will definitely use again if needed. I worried much about nothing. RD”

Helpful Report

Posted 2 weeks ago

“Wonderful and very efficient process. John was great to work with. A real pleasure to work with. Highly recommend and thank you John.”

Helpful Report

Posted 2 weeks ago

“Easy and straightforward”

Helpful Report

Posted 2 weeks ago

“Everything went perfectly. Friendly and punctual. I would use them again anytime. Thank you.”

Helpful Report

Posted 2 weeks ago

“Smooth as butter, they were professional, quick and fast. I would not hesitate to use them again, oh and they were also the most affordable.”

Helpful Report

Posted 2 weeks ago

“Everything worked out great.”

Helpful Report

Posted 2 weeks ago

“Great way to ship items. Would definitely use Shiply again for future deliveries.”

Helpful Report

Posted 2 weeks ago

“Gave me a price and 3-5 days to pickup and couldn’t do the job I even gave them a xtra week after I had to pay 125$ storage fee because not picked upon time and they still couldn’t get picked up NOT recommended!! What a joke”

Helpful Report

Posted 2 weeks ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Megan

Posted 1 week ago

“They were easy to work with, always responsive. If I had any concerns they addressed them. Unfortunately at the end I didn't need the service, but they were completely understanding and had no problem refunding my deposit. Walked me through the next step. But everything was taken care of and handled great.”

Helpful Report

Posted 2 weeks ago

“Travelled a long way, very good price, very professional,and friendly, always kept us updated. Very recommended. Will recommend to all my friends and family. Thank you very much Alan.”

Helpful Report

Posted 2 weeks ago

“Shiply bietet eine hochprofessionelle Dienstleistung an!”

Helpful Report

Posted 2 weeks ago

“Très pratique pour avoir un large choix et dans des prix différents.”

Helpful Report

Posted 2 weeks ago

“Very responsive. Ask more questions up front: i.e. business? private? empty load? flexible delivery dates? Etc... .. so each company doesn't have to ask separately.”

Helpful Report

Posted 2 weeks ago

“They were prompt with a variety of quotes, I selected the deal I was comfortable with, and they arranged for a driver, picked it up on time and delivered it in the snow the next day. The driver was professional and had a great attitude despite the snow”

Helpful Report

Posted 2 weeks ago

“Outstanding”

Helpful Report

Posted 2 weeks ago

Shiply is rated 4.5 based on 46,491 reviews