Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,466 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,466 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Write Your review

Tell us how Shiply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great and simple overview, easy to work with. Perfect first service!”

Helpful Report

Posted 1 week ago

“Shiply is a service that took good care of my items, communicated promptly and followed through on their commitments. The driver that actually moved the dresser and hope chest was exceptional - he was courteous, prompt, helpful and really careful with my family heirlooms. I was so relieved! The items were delivered on time and in perfect condition. Thank you Shiply!”

Helpful Report

Posted 1 week ago

“Awesome company”

Helpful Report

Posted 1 week ago

“The guys were responsive and helpful right from the first message. They gave me one of the best quotes and on the day, nothing was too much trouble. They were respectful, polite and extremely careful with the furniture and the walls whilst moving bulky items. I would definitely recommend them and will use them again if the need arises.”

Helpful Report

Posted 1 week ago

“Ça fonctionne !!”

Helpful Report

Posted 1 week ago

“this is my 2nd shiply experience, both have been executed without any problems. thank you!”

Helpful Report

Posted 1 week ago

“👍 Alles super, wie immer”

Helpful Report

Posted 1 week ago

“Horrible!!! I will never go through this company again, the communication was horrible, the guy art kept saying a certain date for it to be pushed back another week wasn't being honest about having a driver. Sent two different invoices to me and the transport driver, driver was also rude don't go through this company I wouldn't recommend this company”

Helpful Report

Posted 1 week ago

Hi Clarice, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Steve

Posted 1 week ago

“Gutes Portal, aber keine Sendungsnummer. Habe mein Geld von eBay noch nicht erhalten. Ohne Sendungsnummer muss man 2 Wochen auf das Geld bei eBay warten. Das ist ein sehr negativer Aspekt. Daher würde ich nicht nochmal mit shiply versenden.”

Helpful Report

Posted 1 week ago

“Good communication, service performed in a timely manner, driver was very nice and helpful, tranport was quick and smooth.”

Helpful Report

Posted 1 week ago

“the pre payment it is too expensive”

Helpful Report

Posted 1 week ago

Hi, We appreciate your feedback, and I understand your concerns regarding the fees on Shiply. While we strive to provide a platform that connects customers and transport providers efficiently, it's essential to maintain a balance that benefits both parties. Our pricing structure includes fees to support the platform's operations, as well as other costs associated with providing this service. However, your feedback is invaluable in helping us evaluate and adjust our fee structure to ensure it remains fair and competitive. We're always working to improve the user experience, and we take your comments seriously. Your feedback will be considered in our ongoing efforts to make Shiply a better platform for all users. Thank you for sharing your thoughts, and we hope to continue serving you in the future. Kind Regards, John

Posted 1 week ago

“Very good courier - items arrived safely, a good price and good communication.”

Helpful Report

Posted 1 week ago

“Buena atención y servicio. Ofreciendo diversidad de ofertas”

Helpful Report

Posted 1 week ago

“Schnell und unkompliziert!”

Helpful Report

Posted 1 week ago

“Don’t look any further, you won’t find better than these guys. Punctual, efficient, friendly and competent with competitive pricing too.”

Helpful Report

Posted 1 week ago

“Service et transport très satisfaisant. Ponctuel et professionnel.Merci.”

Helpful Report

Posted 1 week ago

“Choix rapide et clairs pour les devis.”

Helpful Report

Posted 1 week ago

“Muy buen servicio, pero creo que seria mejor que ellos actuaran como intermediarios con el pago mas que tener que coordinar entre cliente y transportista.”

Helpful Report

Posted 1 week ago

“Alles bestens gelaufen… Schnell, professionell und unkompliziert… Sehr zu empfehlen….DANKE”

Helpful Report

Posted 1 week ago

“Great deal very pleased”

Helpful Report

Posted 1 week ago

Shiply is rated 4.5 based on 43,466 reviews