Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 44,510 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 44,510 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Shiply 5 star review on 5th October 2026

401

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were the low bid and had the shipment to me the next day. It was a pleasant surprise. I would recommend them.”

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Posted 1 week ago

“Shiply are a very useful company, however my recent experience with one of their affiliates "Good_Fellas" was anything but good. Recommend you use Shiply, absolutely DON'T recommend you choose Good_Fellas. Avoid avoid.”

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Posted 1 week ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, John

Posted 1 week ago

“Hat alles sehr gut geklappt. Höflicher Fahrer, Anlieferung noch spät am Abend.”

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Posted 1 week ago

“Shiply est un site très intéressant, fiable.”

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Posted 1 week ago

“Rien à dire de plus que ... professionnel.. merci et bravo”

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Posted 1 week ago

“Pratique ! Et propose plusieurs personne et différent devis qui nous correspond en variant les prix .”

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Posted 1 week ago

“Globalement tt s'est super bien passé avec Laurent "le convoyeur". Je ne peux que le recommander. Par contre, grosse confusion sur l'assurance proposée, qui en fait faisait double emploi, dans mon cas. Shiply m'a remboursé finalement.”

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Posted 1 week ago

“Es hat alles gut geklappt.”

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Posted 1 week ago

“Used Lee_t56 Excellent service, great communication throughout, would definitely recommend and use again. Thankyou so much for saving me a journey.”

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Posted 1 week ago

“Hat alles gut geklappt, gute Verständigung”

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Posted 1 week ago

“Fantastic service.”

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Posted 1 week ago

“Sehr praktischer Service”

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Posted 1 week ago

“They added extra chares which I am still waiting to hear back about getting reimbursed.”

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Posted 1 week ago

Hi, I'm truly sorry to hear about the sudden increase in price you experienced. Please note we do not allow couriers to charge extra on top of the quote you have accepted unless there are additional items, a change of address, or other things that are stated in their Terms and Conditions. The accepted price is what you are expected to pay and no more. If this happens, you have the option not to proceed. If you let us know at support@shiply.com, we can credit your deposit and relist the item/s for you. We're here to assist you, so please feel free to reach out if you have any further concerns. Kind Regards, Megan

Posted 1 week ago

“So impressed with the service. I contacted two couriers who both communicated the same day and received great advice from one. The link with the ebay seller on messaging is excellent. Great experience and would definately consider using again for large or distant items. Customer service were also top rate. Responsive and very helpful.”

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Posted 1 week ago

“The removal company sounded great but when they arrived the lads seemed out of their depth and worried when they saw it was a sofabed, despite that being in the title of the job. The space is challenging, and they were harried and rushed and couldn't take the time to work it out. They left scuff marks on the walls. They left the job and apologised but had too much work that day to continue. I'd paid them up front and the removals company is not answering my texts. Shiply has refunded me the deposit, and I will give Shiply another chance, but seriously, where do you go when the removal company you choose takes the money and doesn't do the job?”

Helpful Report

Posted 1 week ago

Hi, I’m sorry to hear about your experience with the transport provider, particularly after you had already paid them and the job was left incomplete. We’re pleased that your Shiply deposit has been refunded. Shiply is an online marketplace that connects customers with independent transport providers, and the provider is responsible for carrying out the agreed service and for any payment made directly to them. If the transport provider is not responding regarding the money you paid them, please contact our support team at support@shiply.com. We can help contact the provider about the outstanding refund. Kind Regards, Steve

Posted 1 week ago

“Muy rápidos y profesionales”

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Posted 1 week ago

“Très bonne plateforme”

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Posted 1 week ago

“We had a horrible experience with this company. Avoid at all costs if you want a smooth moving day. They caused us unbelievable stress. They promised to arrive at 4pm on the moving day, however they arrived at 7:30pm. John sent us 2 men who have been working since 5am and drove 3 hours to get to us. They were extremely exhausted and kept moaning. They said that John lied to them about the size of the job and didn't want to finish the job. We had to big the buyers of our house to allow us to move the rest of our stuff next morning. We finished that day at 11 pm and had to pay the full quote to them. John then sent us another team next morning and we had to pay them again. So we paid double the quote and moved on 2 days. They caused us unnecessary stress, paid double and we were legally in breach of contract because of them.”

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Posted 1 week ago

“Job accomplished in no time’”

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Posted 1 week ago

“Plateforme à recommander”

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Posted 1 week ago

Shiply is rated 4.5 based on 44,510 reviews