Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 45,532 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 45,532 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Outil de recherche de transport efficace”

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Posted 2 weeks ago

“Great job!”

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Posted 2 weeks ago

“My delivery was safely delivered within a day of being ready to ship. The communication with Shiply was excellent.”

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Posted 2 weeks ago

“I’ve used Shiply a few times now and always had a smooth experience. The platform makes it easy to compare quotes from different transport providers, and the messaging system works well for arranging collection and delivery details. Most recently, I had a large item collected and delivered safely with good communication throughout. The driver was punctual, polite, and handled the item with care. Prices are generally much more competitive than traditional couriers. Highly recommend Shiply for anyone needing to move furniture, large items, or vehicles across the UK!”

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Posted 2 weeks ago

“Perfekt Everything”

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Posted 2 weeks ago

“Fast and very helpful. They always reply your email doesn't matter the time.”

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Posted 2 weeks ago

“Excelente experiencia con Oscar7272. Persona muy seria y puntual. El precio muy competitivo y la recogida y la entrega de acuerdo a lo pactado. Repetiré sin duda.”

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Posted 2 weeks ago

“Right from the word Go, Shiply have been very fast and efficient organising quotes which arrived within 5 minutes of posting my request. I used Mariusekx and he picked up the next day (Sunday) and delivered to me the next day, with excellent communication and a very nice guy who even delivered into my house as the items were very heavy. Thank you everyone involved for a great service at an excellent price.”

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Posted 2 weeks ago

“Everything was delivered on time with no damage. Price did not change upon delivery.”

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Posted 2 weeks ago

“Great experience”

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Posted 2 weeks ago

“:)))))))))”

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Posted 2 weeks ago

“Very helpful in obtaining multiple quotes and helping in the decision making process.”

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Posted 2 weeks ago

“Really valuable service to solicit bids in an unfamiliar locale”

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Posted 2 weeks ago

“Service au top, moto arrivée rapidement et de manière très pro. Merci !!”

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Posted 2 weeks ago

“Facilitated entire process of shipping and were willing to assist with specific time and date pick up was needed. Stress free and handled everything for me. Process was quick, precise and all staff interactions were calm and kind.”

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Posted 2 weeks ago

“All good. Went smoothly”

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Posted 2 weeks ago

“Good Plattform”

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Posted 2 weeks ago

“They were late They promised an enclosed trailer and it was not an enclosed trailer. Even though they promised so, and charged me more for an enclosed trailer. The person who picked up the bike, did it very unprofessionally. The dealership warned me that they were concerned when they saw what they picked the bike up with. They told me it was able to be picked up the day of confirming the quote early in the morning. It wasn’t picked up until six days later. Then on the delivery day, it was delayed an additional day.”

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Posted 2 weeks ago

Hi Kolton, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 2 weeks ago

“Best transfer service.”

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Posted 2 weeks ago

“Good service”

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Posted 2 weeks ago

Shiply is rated 4.5 based on 45,532 reviews