Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,132 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Pour faire transporter je ne connais pas mieux merci Shipley.👏❣️”

Helpful Report

Posted 2 weeks ago

“Shiply kann ich nur empfehlen, wenn man einen unkomplizierten und schnellen Transport benötigt, ist man hier an der richtigen Adresse.”

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Posted 2 weeks ago

“Alles top Sehr zufrieden”

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Posted 2 weeks ago

“This is the best ever family business I have ever dealt with in my life, they went over and beyond to get my car to my house including using their owns funds to get things done, you will not be disappointed by this company ever”

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Posted 2 weeks ago

“Very practical to use, i will definitely use it if need be in future”

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Posted 2 weeks ago

“Sehr gut sehr nett”

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Posted 2 weeks ago

“Very good service easy to deal with no problems with them.”

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Posted 2 weeks ago

“Was very fast”

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Posted 2 weeks ago

“Great company will use again.”

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Posted 2 weeks ago

“Alles sehr gut gelaufen”

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Posted 2 weeks ago

“Ha sido perfecto”

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Posted 2 weeks ago

“schnell und gut”

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Posted 2 weeks ago

“verry good”

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Posted 2 weeks ago

“Es sehr unkompliziert”

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Posted 2 weeks ago

“very quick multiple operators to chose from.”

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Posted 2 weeks ago

“Badly programmed page. Confusing what you have to enter when. Input labels are for weight but the unit label is a length unit. Things pop up and block screen. It is not clear that you can enter all your items later and don't need to do it in the first. Algorithm to detect phone numbers to circumvent is way too sensitive and does not allow you to add sizes. And the design is dated.”

Helpful Report

Posted 2 weeks ago

Hi, Sorry to hear about your experience. I understand how frustrating it must have been to encounter issues with the page layout, input labels, and messaging restrictions while trying to complete your listing. Your feedback regarding the weight/unit labels, pop-ups blocking the screen, phone number detection, and the overall design is very helpful. Issues like these are important for us to review so we can improve the platform. If you need help with anything else, please don't hesitate to contact our friendly support team at support@shiply.com. Kind Regards, Steve

Posted 2 weeks ago

“Really easy to use. Listed my job to move 3 pieces of furniture from London to Liverpool. Received several reasonable quotes, picked one and the job was completed within 2 days.”

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Posted 2 weeks ago

“Fantastic First Class service, car delivered the day after arranging collection. If I ever need to have a car moved again you will be my first choice.”

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Posted 2 weeks ago

“App muy útil. Dionisio, el profesional que contratamos hizo un trabajo estupendo.”

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Posted 2 weeks ago

“I was able to ship two pieces of family furniture, rocking chair and a wooden chest from Florida to California fairly affordably. It just so happened there was a load leaving about two hours after I accepted the quote so the whole process was really fast. Luckily I was in Florida and flying back to LA because The stuff was delivered really fast. It was direct. Great communication from ship X driver. There was a mechanical issue with the truck but this wasn’t a rush for me so it didn’t matter and it was obvious my stuff was in exactly the same spot in the truck wrapped up in blankets even though it sat at a repair yard for a couple days. Really nice people and really nice communication and my stuff arrived perfectly fine. Definitely five star.”

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Posted 2 weeks ago

Shiply is rated 4.5 based on 43,132 reviews