Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 44,851 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 44,851 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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373

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“gute Platrform und Transporteure”

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Posted 4 days ago

“Prix très compétitifs”

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Posted 5 days ago

“Brauchbar als Plattform”

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Posted 5 days ago

“Very effective service”

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Posted 5 days ago

“Love this service. It’s reliable.”

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Posted 5 days ago

“Excellent job guys! Thank you Mark for a fabulous and responsive experience!”

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Posted 6 days ago

“Très bien”

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Posted 6 days ago

“Very Professional, vey understanding to my needs. I will definitely will use them again.”

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Posted 6 days ago

“easy to deal with and web site was easy to use”

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Posted 6 days ago

“Sehr pünktlicher , sorgfältiger und freundlicher Fahrer . MobilerTransport war gebucht und sehr gerne wieder”

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Posted 6 days ago

“Le service est excellent 👍”

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Posted 6 days ago

“Alles hat bestens geklappt, Anruf 1 Tag vorher un am folgenden Tag präzise Lieferung zum vereinbarten günstigen Preis 👍.”

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Posted 6 days ago

“Very very pleased with the transport service these chaps provided. Good price, really good communications and my tractor mower was delivered in perfect condition. Top marks from me and I will happily recommend these chaps to anyone.”

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Posted 1 week ago

“Sehr netter Lieferant.”

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Posted 1 week ago

“Awesome service! Helped me find the cheapest and most efficient way to get my car where it needed to go! Thanks so much for all your help with us matter”

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Posted 1 week ago

“My items were picked up and never delivered. Shiply are okay as long as things go according to plan. Beware if like me your goods have been stolen as that is what I now class them as then they offer nothing apart from giving the company 14 calendar days to respond. Then they simply close the case with no further communication. Meanwhile I have lost my items.”

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Posted 1 week ago

Hi Val, We're sorry to hear that you had a negative experience. Shiply takes issues of theft very seriously, and we strive to maintain a secure and reliable platform for all our users. If you believe you experienced theft while using our platform, please report the incident to our support team at support@shiply.com. We will do our best to assist you throughout this process. We highly encourage you to cooperate fully with the police to address this theft case. Additionally, it's important to keep all relevant documentation and records related to the shipment, as they may be needed for the investigation. Thank you for bringing this to our attention, and we apologise for any inconvenience you may have faced. Kind Regards, Anne

Posted 4 days ago

“Wir warten seit ein paar Wochen auf die Ware. Bis heute hat sich keiner bei uns gemeldet und auf der App ist stillstand. Shiply ist telefonisch nicht erreichbar und rufen auch nicht zurück, sowie per Email sind sie nicht in der Lage etwas zu klären. So einen schlechten Service kennen wir nicht.Wir können dieses Verfahren nicht weiter empfehlen.”

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Posted 1 week ago

“Very smooth pick up and delivery lads went out of their way to help me set the suite where I wanted it. Would definitely use again thank you.”

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Posted 1 week ago

“The shipping was very easy and was able to deliver my car with no problems. Will definitely use again”

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Posted 1 week ago

“Very punctual”

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Posted 1 week ago

Shiply is rated 4.5 based on 44,851 reviews