Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 45,205 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 45,205 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Shiply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

378

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you James for delivering my Honda! Still looking for my key but ultimately happy in the long run. Thank you again.”

Helpful Report

Posted 1 week ago

“Vous avez exclu de votre plateforme un transporteur très efficace, fiable et sympathique et je ne comprends pas votre démarche. d'où ma note excellente pour le transporteur et ma mauvaise note pour vous. Cela est totalement injustifié car son travail est parfait.”

Helpful Report

Posted 1 week ago

“This company did a great job! Thank you.”

Helpful Report

Posted 1 week ago

“Everthing worked fine”

Helpful Report

Posted 1 week ago

“I am very happy with your service!”

Helpful Report

Posted 1 week ago

“Con el transportista inicial no hice el envío, me abrieron nuevo episodio sin coste”

Helpful Report

Posted 1 week ago

“This company was great to work with. I would highly recommend them. They did everything as agreed to and did not have any surprise pricing increases. Our items arrived in great shape with no damage.”

Helpful Report

Posted 1 week ago

“Great company!”

Helpful Report

Posted 1 week ago

“Super, schneller, unkomplizierte Abwicklung. Musikschrank der 60er wurde Professionell vom Dachboden abgeholt und in den 3. Stock transportiert. Super schnelle Bearbeitung. Innerhalb 1 Woche Bestellung, Abholung und Auslieferung abgeschlossen 😁”

Helpful Report

Posted 1 week ago

“Todo correcto”

Helpful Report

Posted 1 week ago

“Great place to find people to move any goods, equipment or material!”

Helpful Report

Posted 1 week ago

“Shiply is a great platform. Just make sure you ask the right questions.”

Helpful Report

Posted 1 week ago

“Tres bien pour la livraison et transport”

Helpful Report

Posted 1 week ago

“First issue, I was given a final price but had to pay three separate recipients. The driver would only accept cash. AEX was constantly calling or texting me to arrange the pickup, and canceled multiple times. They were very assertive if I was not able to reply to that you text immediately, and interrupted meetings. I expected a covered motorcycle and transport, the driver was never told that information, and my vehicle showed up filthy.”

Helpful Report

Posted 1 week ago

Hi Rick, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 week ago

“Personne ponctuelle, aimable et polie. C'est appréciable. La confiance est au RDV. Dan”

Helpful Report

Posted 1 week ago

“SHIPLY was super helpful because of their reviews and descriptions of each company to choose from! Everything in one place! Repeated emails helped me to bring me back to do this task. Use Shiply for sure! They help so much fine your best choice!”

Helpful Report

Posted 1 week ago

“Easy to use”

Helpful Report

Posted 1 week ago

“"Exceptional service! The collection courier team was prompt, professional, and courteous. They efficiently collected my package and delivered it to the destination on time. The tracking system was reliable, and I received updates throughout the process. Highly recommend their services for their reliability, speed, and excellent customer support."”

Helpful Report

Posted 1 week ago

“On time pick up and delivery. Robert was very professional would highly recommend for anyone’s shipping needs. Would definitely use service again thank you Robert”

Helpful Report

Posted 1 week ago

“I'd use again and suggest to anyone!”

Helpful Report

Posted 1 week ago

Shiply is rated 4.5 based on 45,205 reviews