Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 45,192 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 45,192 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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378

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First issue, I was given a final price but had to pay three separate recipients. The driver would only accept cash. AEX was constantly calling or texting me to arrange the pickup, and canceled multiple times. They were very assertive if I was not able to reply to that you text immediately, and interrupted meetings. I expected a covered motorcycle and transport, the driver was never told that information, and my vehicle showed up filthy.”

Helpful Report

Posted 1 week ago

Hi Rick, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 6 days ago

“Personne ponctuelle, aimable et polie. C'est appréciable. La confiance est au RDV. Dan”

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Posted 1 week ago

“SHIPLY was super helpful because of their reviews and descriptions of each company to choose from! Everything in one place! Repeated emails helped me to bring me back to do this task. Use Shiply for sure! They help so much fine your best choice!”

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Posted 1 week ago

“Easy to use”

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Posted 1 week ago

“"Exceptional service! The collection courier team was prompt, professional, and courteous. They efficiently collected my package and delivered it to the destination on time. The tracking system was reliable, and I received updates throughout the process. Highly recommend their services for their reliability, speed, and excellent customer support."”

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Posted 1 week ago

“On time pick up and delivery. Robert was very professional would highly recommend for anyone’s shipping needs. Would definitely use service again thank you Robert”

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Posted 1 week ago

“I'd use again and suggest to anyone!”

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Posted 1 week ago

“Very Good”

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Posted 1 week ago

“Does the job i was looking for. Finding a transportation company operating at a good price for a specific travel.”

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Posted 1 week ago

“Great place to start. Got hundreds of quotes in a few hours. Meany to choose from”

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Posted 1 week ago

“Alemaia "Excelente comunicación y muy serviciales. No dudaría en volver a contratarlos. Gracias."”

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Posted 1 week ago

“Company was fast and efficient and was delivered within 4 days being transported from California to New York. Communication with savannah and the delivery driver were quick. I highly recommend this company for transporting”

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Posted 1 week ago

“Great communication and so very helpful - would not hesitate to use again. Thank you.”

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Posted 1 week ago

“Very good service and affordable. Great guy with lots of patience. Will definitely recommend and use again 👍”

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Posted 1 week ago

“Ditta trasporto seria e professionale”

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Posted 1 week ago

“Asl2017 were brilliant from beginning to end, from quote to questions ( which were answered immediately) changes which were communicated so well which made the process so smooth and effortless. The company are brilliant and would definitely use again”

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Posted 1 week ago

“Todo perfecto”

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Posted 1 week ago

“Perfect Organisation”

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Posted 1 week ago

“Livraison parfaite !”

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Posted 1 week ago

“Extremely competitive bids and very professional drivers and dispatchers”

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Posted 1 week ago

Shiply is rated 4.5 based on 45,192 reviews