Login
Start Free Trial Are you a business?? Click Here

Shiply Reviews

4.5 Rating 45,196 Reviews
100 %
of reviewers recommend Shiply
4.5
Based on 45,196 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Todo perfecto
Helpful Report
Posted 1 week ago
Perfect Organisation
Helpful Report
Posted 1 week ago
Livraison parfaite !
Helpful Report
Posted 1 week ago
Extremely competitive bids and very professional drivers and dispatchers
Helpful Report
Posted 1 week ago
Alles Top, gerne wieder
Helpful Report
Posted 1 week ago
Guter Ansatz, aber intransparente AGB und verbesserungswürdige Abwicklung! Ich habe über Shiply einen Transport beauftragt – die Vermittlung war einfach und schnell, der Ablauf mit dem Anbieter funktionierte. Allerdings: Die AGB sind klar verbraucherunfreundlich. Bei Stornierung gibt es kein Geld zurück, nur eine zeitlich befristete Gutschrift. Die Erfolgsgebühr fällt auch dann an, wenn der Transport gar nicht stattfindet – unverständlich. Shiply verweist bei Problemen auf die Nutzer, übernimmt keine Verantwortung für die Anbieter. Mein persönlicher Kritikpunkt: Die Zahlung per Überweisung dauerte mehrere Tage – in Zeiten von Echtzeitüberweisung nicht mehr zeitgemäß. 👉 Verbesserungsvorschlag an den Betreiber: Transparente Rückerstattungsregelung bei stornierten Aufträgen, Erfolgsgebühr erst bei tatsächlicher Leistung und Einführung moderner Zahlungsmethoden (z. B. Sofortüberweisung oder PayPal). Dann gäbe es von mir auch 5 Sterne. Fazit: Wer Shiply nutzt, sollte die Bedingungen genau lesen. Die Plattform funktioniert, aber nicht im Sinne des Kunden – noch nicht.
Helpful Report
Posted 1 week ago
Wanted to ship a custom birdhouse to Germany as a gift. Shiply provided a great rate and the communication start to finish was outstanding! Package arrived in great shape, on time. Shiply is easy to use and I highly recommend them.
Helpful Report
Posted 1 week ago
Alles bestens ! Danke
Helpful Report
Posted 1 week ago
Excellent service. The first time I have ever used a transport service and I was nervous about what to expect. Rob was professional, is clearly experienced and immediately put me at ease. Good communication. Would genuinely recommend
Helpful Report
Posted 1 week ago
Bin sehr zufrieden mit dem Transport von meinem VW Golf. Schnelle Abwicklung und pünktliche Lieferung. Ohne Schäden. Professionelle Arbeit. Super! Vielen Dank!
Helpful Report
Posted 1 week ago
Sehr übersichtlich und einfach. Werde ich wieder nutzen.
Helpful Report
Posted 1 week ago
overwhelmed by the number of emails asking same questions.
Helpful Report
Posted 1 week ago
Ha ido bien
Helpful Report
Posted 1 week ago
Very practical
Helpful Report
Posted 1 week ago
Very Goood!
Helpful Report
Posted 1 week ago
I have asked to be removed from their program... The cost of shipping was much too high. I denied their offer and terminated my free introductory subscription... they wanted me to pay 20 dollars to cancel my 'FREE ' Subscription. The people I talked to were very helpful but thier prices were very high and they want to charge you to leave.... I don't think so. I would use another shipping company, in fact I did and they were substantially less.
Helpful Report
Posted 1 week ago
Hi Dave, Thank you for your feedback, and I’m sorry to hear about the confusion. Just to clarify, Shiply does not offer any type of subscription service. If there were any terms or charges related to a subscription, these would have been set directly by the transport provider you were in contact with. We recommend discussing those details with them directly. If you need further help or clarification, feel free to email us at support@shiply.com. Kind Regards, Megan
Posted 6 days ago
Très pratique !
Helpful Report
Posted 1 week ago
das Portal toll für schnelle Hilfe
Helpful Report
Posted 1 week ago
Würde wieder über Shiply buchen
Helpful Report
Posted 1 week ago
Excellent service! Thank you
Helpful Report
Posted 1 week ago
Shiply is rated 4.5 based on 45,196 reviews