Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 45,526 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 45,526 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Alles bestens. Pünktlich und problemlos.”

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Posted 1 week ago

“Buen servicio”

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Posted 1 week ago

“Facilidad y gestión”

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Posted 1 week ago

“I would like to complement Shiply on their professionalism and help resolving a problem. I had an issue with the transporter that didn't do what they had promised and Shiply promptly refunded my deposit. Thank you for your expedited response. I will definitely use you in the future.”

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Posted 1 week ago

“Very fast and fast Informations”

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Posted 1 week ago

“This is a shipping broker's broker. In other words you pay an extra $100 to have them help find a shipping broker who will then find an actual shipper who picks your items up for transport. Sure everyone needs to make some $ but if you get a quote for $850 your gonna be paying more like $1000, if the load is picked upon time. Storage fees rack up if there's a delay in pickup and you'll be the 1 paying for it. So if your good with that, it's just what you're looking for. I'll go directly to a transporter from now on.”

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Posted 1 week ago

Hi, I'm sorry to hear the experience didn’t meet your expectations. Shiply is a transport marketplace where independent transport providers quote directly for your job—there’s no middleman after your quote is accepted. The fee you pay at the point of booking is Shiply’s only charge, and the remainder goes directly to your chosen transport provider. We understand direct arrangements work better for some, but we’re here to help if you choose to use the platform again in future. If you require additional assistance or have further concerns, please don't hesitate to contact us at support@shiply.com. We're here to help. Kind Regards, Anne

Posted 6 days ago

“Great website”

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Posted 1 week ago

“Nothing to declare”

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Posted 1 week ago

“Livraison rapide avec un prix raisonable Dépot du vehicule la nuit sur parc , Je recomande ce livreur”

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Posted 1 week ago

“Guter Service Zeitnahe Rückmeldungen alles Supy.”

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Posted 1 week ago

“Facile d’utilisation, prix étudié, parfait”

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Posted 1 week ago

“Nice and smooth site for all shipping needs”

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Posted 1 week ago

“Plateforme réactive, bien conçue et honnête. Parfait !”

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Posted 1 week ago

“Como una seda. Comunicación con Erwin perfecta y máxima seriedad y puntualidad. Sin lugar a dudas le volvería a contratar y lo recomendaré sin reservas a mis familiares y amigos.10 sobre 10.”

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Posted 1 week ago

“Where is my money? A week ago, I paid the deposit money....nobody has contacted me for any arrangements to transport my truck to my new residence.”

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Posted 1 week ago

Hi Miguel, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Anne

Posted 6 days ago

“Super , merci”

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Posted 1 week ago

“Great way to ship one item from anywhere to your home.”

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Posted 1 week ago

“bei Bedarf sehr gerne wieder !”

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Posted 1 week ago

“Very convenient.”

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Posted 1 week ago

“Very good service for shipping.”

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Posted 1 week ago

Shiply is rated 4.5 based on 45,526 reviews