Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 46,245 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 46,245 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 26th October 2025

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Le moins cher que j'ai trouver et nickel, rien à dire, professionnel et très agréable.”

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Posted 2 weeks ago

“Well, Mike was my shipment handler; he was on point through the whole show, even when my sender decided not to release the pack after the shipper arrived to collect it. Mike handled it calmly and with minimal deviation from the original financial plan. I would definitely use the service again!”

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Posted 2 weeks ago

“Great service and on time.”

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Posted 2 weeks ago

“Driver showed up with car and refused to release- demanded only FULL payment saying the CC was only a hold deposit and would be released”

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Posted 2 weeks ago

Hi Steve, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Megan

Posted 2 weeks ago

“Würde ich wieder machen”

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Posted 2 weeks ago

“Two dozen bids within minutes but the shipper I chose —Villeroy—was poor on communication and still had not picked up my furniture 10 days after they agreed to do so. Customer service agent does not tell the truth, tells you what he thinks will get you out of his hair. Will never use Shiply again.”

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Posted 2 weeks ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Anne

Posted 2 weeks ago

“Was an easy process for a beginer like myself. Put out what I needed, got a quote with multiple carriers and completed the process easily and professionaly. I would definetaly recommend this for moving product.”

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Posted 2 weeks ago

“Very good costumer service great communication”

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Posted 2 weeks ago

“Shipley & the transport company made the shipping of my items from Florida to California super simple! I would definitely use both again & would highly recommend to others! Thank you!!!😊”

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Posted 2 weeks ago

“Rapide et réactif, je recommande”

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Posted 2 weeks ago

“Perfetto 👍”

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Posted 2 weeks ago

“Alles super geklappt”

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Posted 2 weeks ago

“tutto perfetto, l'unica cosa da migliorare è la chiarezza delle date in fase di preventivo. Consigliato!”

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Posted 2 weeks ago

“Alles Super geklappt”

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Posted 2 weeks ago

“You are a very good transporter calm and helpful always keep to the time and wish I can use your service always Thanks so much”

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Posted 2 weeks ago

“Easy to use”

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Posted 2 weeks ago

“Good site to bid out shipping quotes, a lot of options. I was put in contact with a great shipper.”

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Posted 2 weeks ago

“Multiple options of providers.”

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Posted 2 weeks ago

“Frais élevé”

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Posted 2 weeks ago

“Everything was delivered safely. The communication with my driver Ashton was great. Overall the whole prosses was easy and affordable.”

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Posted 2 weeks ago

Shiply is rated 4.5 based on 46,245 reviews