Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 45,546 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 45,546 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Shiply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous

Anonymous

Anonymous

383

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excelente experiencia con Oscar7272. Persona muy seria y puntual. El precio muy competitivo y la recogida y la entrega de acuerdo a lo pactado. Repetiré sin duda.”

Helpful Report

Posted 2 weeks ago

“Right from the word Go, Shiply have been very fast and efficient organising quotes which arrived within 5 minutes of posting my request. I used Mariusekx and he picked up the next day (Sunday) and delivered to me the next day, with excellent communication and a very nice guy who even delivered into my house as the items were very heavy. Thank you everyone involved for a great service at an excellent price.”

Helpful Report

Posted 2 weeks ago

“Everything was delivered on time with no damage. Price did not change upon delivery.”

Helpful Report

Posted 2 weeks ago

“Great experience”

Helpful Report

Posted 2 weeks ago

“:)))))))))”

Helpful Report

Posted 2 weeks ago

“Very helpful in obtaining multiple quotes and helping in the decision making process.”

Helpful Report

Posted 2 weeks ago

“Really valuable service to solicit bids in an unfamiliar locale”

Helpful Report

Posted 2 weeks ago

“Service au top, moto arrivée rapidement et de manière très pro. Merci !!”

Helpful Report

Posted 2 weeks ago

“Facilitated entire process of shipping and were willing to assist with specific time and date pick up was needed. Stress free and handled everything for me. Process was quick, precise and all staff interactions were calm and kind.”

Helpful Report

Posted 2 weeks ago

“All good. Went smoothly”

Helpful Report

Posted 2 weeks ago

“Good Plattform”

Helpful Report

Posted 2 weeks ago

“They were late They promised an enclosed trailer and it was not an enclosed trailer. Even though they promised so, and charged me more for an enclosed trailer. The person who picked up the bike, did it very unprofessionally. The dealership warned me that they were concerned when they saw what they picked the bike up with. They told me it was able to be picked up the day of confirming the quote early in the morning. It wasn’t picked up until six days later. Then on the delivery day, it was delayed an additional day.”

Helpful Report

Posted 2 weeks ago

Hi Kolton, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 2 weeks ago

“Best transfer service.”

Helpful Report

Posted 2 weeks ago

“Good service”

Helpful Report

Posted 2 weeks ago

“Too Many Brokers that are false promises”

Helpful Report

Posted 2 weeks ago

Hi Mike, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Megan

Posted 2 weeks ago

“This was our first time using Shiply, and I was a little nervous at first, but the whole process was pretty easy. I even called to talk to someone, and they answered almost instantly and were able to answer all my questions.”

Helpful Report

Posted 2 weeks ago

“Todo perfecto. Un gran profesional.”

Helpful Report

Posted 2 weeks ago

“Good customer service, great communication, delivery on time. Thank you”

Helpful Report

Posted 2 weeks ago

“Very easy to communicate with, polite and delivered before the time frame agreed on.”

Helpful Report

Posted 2 weeks ago

“Anthony communicated with myself and the pickup would highly recommend”

Helpful Report

Posted 3 weeks ago

Shiply is rated 4.5 based on 45,546 reviews