Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 46,491 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 46,491 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 6th December 2025

395

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very easy to work with. In fact, they were able to ship quicker than I was ready!”

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Posted 3 weeks ago

“1st class service. Good communication.. Will definitely recommend. Many thanks. Harry”

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Posted 3 weeks ago

“Super easy. Auftragsangebote kommen sehr schnell rein. Kommunikation super. Von Anfang bis Ende eine wirklich gute Erfahrung.”

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Posted 3 weeks ago

“Great experience with Leslie and his team. Arrived 30mins early. Loaded the van in quick time. All my furniture arrived in Scotland from London in good condition. Would highly recommend”

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Posted 3 weeks ago

“Perfekter Dienst und vertrauenswürdig”

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Posted 3 weeks ago

“I like the service”

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Posted 3 weeks ago

“sehr guter service”

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Posted 3 weeks ago

“Highly recommend Transport N-1. Best price by far, excellent communication with Liz, efficient service. Really happy, and would use them again in a heartbeat.”

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Posted 3 weeks ago

“Shiply found a driver in my timeframe and budget.”

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Posted 3 weeks ago

“Facile d'utilisation et fiable. Super!”

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Posted 3 weeks ago

“We’re very happy with this app. We were able to transport our rescue to our home in a timely manner and reasonably priced. Thank you.”

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Posted 3 weeks ago

“Great to get quotes from several different companies - worked well, thank you”

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Posted 3 weeks ago

“Shipley made the whole experience seamless and mover 2025 went above and beyond would💯 recommend moved a car for me very professional”

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Posted 3 weeks ago

“The process was simple from beginning to end. Cost-effective and seamlessly delivered my items from one end of the country to the other. I will definitely recommend to friends and family.”

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Posted 3 weeks ago

“Hat alles super funktioniert, aus mehreren Angeboten habe ich das mit den besten Bewertungen und einem guten Preis Leistungsverhältnis ausgewählt. Ich konnte direkt Kontakt mit den Unternehmen aufnehmen und so Eines auswählen, das sich auf einen bestimmten Termin festlegen ließ. Dies haben nicht Alle abgeboten. Einige boten den Umzug innerhalb von 2 bis 3 Tagen um einen bestimmten Termin herum an. Nach Auswahl des Unternehmens wurde eine kleine Anzahlung fällig, die dann vom Gesamtpreis abgezogen wurde. Dies wurde schriftlich bestätigt. Restzahlung dann bei Auslieferung der Möbel. Alles super.”

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Posted 3 weeks ago

“Great and smooth service Thanks Steve”

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Posted 3 weeks ago

“Very good and thrustful app.”

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Posted 3 weeks ago

“Lucys company was great with delivering my Ford explorer to Ocala. The driver Edrian was amazing and I received my vehicle sooner then expected. You can count on this company.”

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Posted 3 weeks ago

“Danke für die Zuverlässigkeit”

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Posted 3 weeks ago

“Shippers beware! I used Shiply to ship a vehicle to another state. The process seemed to go well and I accepted a quote from Roads Captain America. I received numerous emails from Shiply and RCA through the time of the pickup. My instructions were to pay the driver the remaining balance. I confirmed this with the driver as well. Once the vehicle was picked up, radio silence from both Shiply and RCA. When the vehicle was delivered, I paid the contracted amount. The driver then advised me that the amount was actually higher. He refused to leave the keys until I paid more. I had to pay the extra fee. Shiply and RCA have yet to address the issue. There is no number to call Shiply and RCA stopped answering calls. I've emailed with them numerous times and almost 2 weeks later it still is not resolved. Shiply takes a fee and then assigned the order to RCA. RCA then pays a broker to procure a driver. The broker is the one who appears to have increased the fee. I even reached out to the broker, who did not answer the phone and would only engage in limited text messaging. It is also worth noting that the driver spoke no english and arrived to pick up my vehicle in an older pickup truck and trailer. I would not recommend using either Shiply or Roads Captain America.”

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Posted 3 weeks ago

Hi Angela, I'm very sorry to hear that the driver increased the price upon delivery. Transport providers are not allowed to change their agreed quote once a booking has been accepted, and any requests for extra payment at delivery are against Shiply’s rules. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with anything else, please don't hesitate to contact our friendly support team at support@shiply.com. Kind Regards, John

Posted 3 weeks ago

Shiply is rated 4.5 based on 46,491 reviews