Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,728 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,728 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Write Your review

Tell us how Shiply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Unglaublich hilfreiches Konzept”

Helpful Report

Posted 1 year ago

“STAY ALONE FROM THIS COMPANy They don't give any guarantee about the courier and if you have problems like i had you can write to the customer service but unfortunately nobody will respond you. I lost my money and i didnt recive my ship!!! PLEASE STAY ALONE FROM THIS COMPANY”

Helpful Report

Posted 1 year ago

Hi Alberto, I am sorry to hear that your recent experience with Shiply and your chosen transporter was not positive. This is not the standard of service we expect from registered transport providers. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you believe you experienced theft while using our service, please report the incident to our support team at support@shiply.com. We will investigate the matter thoroughly and take appropriate action. We value your feedback and are committed to continuously improving our platform and services. If you have any specific details or evidence related to your experience, please share it with our support team so we can address the issue promptly. Thank you for bringing this to our attention, and we apologise for any inconvenience you may have faced. Kind Regards, Anne

Posted 1 year ago

“Have used Shiply.com several times now, they are very professional and have always helped find me a good delivery driver at a very reasonable price. Would strongly recommend this company.”

Helpful Report

Posted 1 year ago

“Ha sido una página web que me ha facilitado mucho las cosas a la hora de la mudanza y a muy buen precio”

Helpful Report

Posted 1 year ago

“Do NOT use this company. They are an absolute joke. We had a collection booked in & they delayed it on the day of pick up by 6 hours!! & then ultimately cancelled the collection at the last minute. Not once but TWICE on two separate days. The customer service is vacuous, lacking and dishonest. How they are still in business I do not know.”

Helpful Report

Posted 1 year ago

Hi, I'm sorry to hear about your cancelled transaction with one of our transport providers. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. We aim to ensure our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, John

Posted 1 year ago

“Very helpful 👍”

Helpful Report

Posted 1 year ago

“C’est un site très pratique”

Helpful Report

Posted 1 year ago

“Magnífico trato por parte de Carlos y su Padre me lo solucionaron en muy poco tiempo , muy profesionales y serios . Mi traslado de una TMAX de Alicante a Barcelona súper rápido . Los aconsejó 💯❌💯 muy económico y seguro.”

Helpful Report

Posted 1 year ago

“Excellent service. Arrived on time. Goods collected and delivered safely with care. Staff polite and respectful. Happy with price. Would recommend to others.”

Helpful Report

Posted 1 year ago

“Had my car moved by Shipley. A company called Arway showed up. Beautiful trailer and truck. Very polite and clean personnel. Kept me in the loop the whole time. All promises were kept. Highly recommend them”

Helpful Report

Posted 1 year ago

“I used good- fellas , brilliant service, communication and value !”

Helpful Report

Posted 1 year ago

“A very helpful and kindly man helped us to deliver the chairs and was very patient and happy to wait for us to sort it all out. He even helped us to pack! Thank you! Matthew”

Helpful Report

Posted 1 year ago

“Top top top top”

Helpful Report

Posted 1 year ago

“Great place to find a shipper.”

Helpful Report

Posted 1 year ago

“Very professionell! I am very happy for this work!”

Helpful Report

Posted 1 year ago

“Recommend unreservedly. Communication was prompt and times adhered to as promised. The best I have used via Shiply - and many leave a lot to be desired. Will only use Safe and Quick from now on. Excellent”

Helpful Report

Posted 1 year ago

“Excellente entreprise, très à l'écoute des clients, réactifs, très professionnels. Le prix est très concurrentiel et sans défauts quant aux prestations. Le chauffeur a été très méticuleux et m'a rendu un énorme service.. Superbe équipe que je recommanderai à tous mes amis.. Mille mercis à eux..en leur souhaitant prospérité..”

Helpful Report

Posted 1 year ago

“transporteur tres sympa vehicule recupéré le jour prévu, juste un petit retard de livraison d'une journée suite à une panne”

Helpful Report

Posted 1 year ago

“Delivered both my cars quicker than expected here in Ohio. Definitely wouldn’t ever hesitate going through them again. I usually pay more through ready logistics though Manheim but this company is way faster and a lot cheaper. A+++”

Helpful Report

Posted 1 year ago

“Great service will use again in the future…”

Helpful Report

Posted 1 year ago

Shiply is rated 4.5 based on 43,728 reviews