Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,737 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,737 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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401

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“A very helpful and kindly man helped us to deliver the chairs and was very patient and happy to wait for us to sort it all out. He even helped us to pack! Thank you! Matthew”

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Posted 1 year ago

“Top top top top”

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Posted 1 year ago

“Great place to find a shipper.”

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Posted 1 year ago

“Very professionell! I am very happy for this work!”

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Posted 1 year ago

“Recommend unreservedly. Communication was prompt and times adhered to as promised. The best I have used via Shiply - and many leave a lot to be desired. Will only use Safe and Quick from now on. Excellent”

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Posted 1 year ago

“Excellente entreprise, très à l'écoute des clients, réactifs, très professionnels. Le prix est très concurrentiel et sans défauts quant aux prestations. Le chauffeur a été très méticuleux et m'a rendu un énorme service.. Superbe équipe que je recommanderai à tous mes amis.. Mille mercis à eux..en leur souhaitant prospérité..”

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Posted 1 year ago

“transporteur tres sympa vehicule recupéré le jour prévu, juste un petit retard de livraison d'une journée suite à une panne”

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Posted 1 year ago

“Delivered both my cars quicker than expected here in Ohio. Definitely wouldn’t ever hesitate going through them again. I usually pay more through ready logistics though Manheim but this company is way faster and a lot cheaper. A+++”

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Posted 1 year ago

“Great service will use again in the future…”

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Posted 1 year ago

“perfecto con Bryan, inmejorable”

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Posted 1 year ago

“This was the easiest and the most plain sailing service I've known. Put in your information online to them... (For me it was collecting and delivering a car).... It was then sorted with many quotes arriving to my email and dates to chose from instantly. This was completed in under 24 hrs!! Bravo👏 Excellent”

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Posted 1 year ago

“AVOID if you value your goods! I have already left a 1-star review on the Shiply website over two weeks ago, which doesn't appear to be here now (I wonder why). If your items are lost or damaged in transit, Shiply will not help you. I'm now going through the claims process, but the courier is using every excuse under the sun to avoid their responsibility.”

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Posted 1 year ago

Hi Jane, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. Please know that while Shiply connects you with transport providers, we always recommend that customers verify insurance details before booking. If you’re going through the claims process and have purchased the Shiply Protection Plan, our team will send you the claim form once we have reviewed all the details. If you have further concerns, please get in touch with us at support@shiply.com, and we’ll be happy to assist. Kind Regards, Steve

Posted 1 year ago

“They were amazing! I felt comfortable and had full faith in them to get the job done. They were communicative and friendly and delivered in timely manner. Definitely use them again.”

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Posted 1 year ago

“Buen transporte, muy buena comunicación. Han transportado una nevera desde Lérida a Madrid, y ningún problema. Muy recomendable.”

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Posted 1 year ago

“Sehr gute Angebot”

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Posted 1 year ago

“This guy is the politest, kindest, most helpful and full of integrity with amazing work ethic wiling to work late. He helped my daughter get her car back to Hertfordshire from Southampton when she broke her hand. Best price too! He kept in touch throughput. Good luck with your business.”

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Posted 1 year ago

“Did the job”

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Posted 1 year ago

“Excellent response time, prompt and friendly service, delivery exactly as agreed. Highly recommended!”

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Posted 1 year ago

“Fast and easy.”

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Posted 1 year ago

“3 weeks time they can't verify the account. And other companies have verification within 2 days. I guess not everyone is welcome on the site. This is not how a professional website should work. They probably don't like Poles.”

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Posted 1 year ago

Hi Mykola, We sincerely apologise for the delay in verifying your account. We strive to ensure that our verification process is thorough and fair for everyone, regardless of their background or nationality. If your account is still pending verification after three weeks, this is definitely not the experience we aim to provide. Please email support@shiply.com with your account details, and we will prioritise the issue so we can resolve it as quickly as possible. Kind Regards, Anne

Posted 1 year ago

Shiply is rated 4.5 based on 43,737 reviews