Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,293 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,293 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I had an amazing guy called fastrob, he was amazing trustworthy id definitely recommend accepting him, he collected the car perfectly sent pictures of the collection and delivery even sent me a video, he delivered the car to a location I asked of him, definitely worth the money and his service was fantastic”

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Posted 1 year ago

“Top j’ai beaucoup aimer utiliser shiply”

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Posted 1 year ago

“Simon was very efficient in every way, loading and getting to the delivery point and offloading the furniture again. Thank you”

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Posted 1 year ago

“Habe das erste mal shiply genutzt und bin sehr positiv überrascht. Die sehr einfache Nutzung der Internetseite hat vieles erleichtert! Mit dem Abschlepp-Unternehmen hat auch alles wunderbar funktioniert! Danke😍”

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Posted 1 year ago

“Easy Handling-quick Deal. Wir a very very good experience. Perfect. Thats Customer Orientation.”

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Posted 1 year ago

“Parfait très bonne communication ce n'est pas la première fois que j'utilise ce site”

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Posted 1 year ago

“Took ages for collection and never collected. Commencing wasnt great either.”

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Posted 1 year ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Anne

Posted 1 year ago

“Genial muy organizado”

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Posted 1 year ago

“Simple et rapide. Je suis très contente des propositions reçues.”

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Posted 1 year ago

“Good experience”

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Posted 1 year ago

“BEEM has helped me transport many items such as furniture, a vehicle and family heirlooms. They are reasonably priced and handled my items with care. I won't use anyone else to transport.”

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Posted 1 year ago

“Our experience was positive and relatively quick. We received our cars right on time. Thank you Shiply. 👍”

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Posted 1 year ago

“Really useful like service.”

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Posted 1 year ago

“Good communication and fast delivery. Thanks a lot”

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Posted 1 year ago

“Shiply connected me with several offers. Once i selected one, I was billed 68 Euros for the contact. Then the supplier told me he cannot make it. But Shiply refused to reimburse the 68 Euros fees... even if no service was provided... to cut a long story short ... seek other service or you will waste your money.”

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Posted 1 year ago

Hi Fabien, I'm sorry to hear about your cancelled transaction with one of our transport providers. When a booking is cancelled, our standard practice is to credit the deposit as Shiply credit, which can be used for future services. However, we understand this may not suit your current needs. If you prefer a refund of the deposit instead of Shiply credit, please get in touch with our support team at support@shiply.com with your booking details and request a refund. Our team will review your case and process the refund accordingly. Kind Regards, John

Posted 1 year ago

“Went through Shiply got a shipper one to five days to pick it up course it was taking a lot longer than that truck broke down one excuse after another. I don’t know how the shipping company stay in business.”

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Posted 1 year ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Steve

Posted 1 year ago

“Driver didn’t speak English but happy over all with service.”

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Posted 1 year ago

“Super service impecable”

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Posted 1 year ago

“Shiply was excellent to work with. Got quotes, accepted one, and then worked with the company to specify and complete the delivery. Great service.”

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Posted 1 year ago

“Shiply/Highway_Trans made the process of transporting our car seamless. They were responsive, quick and very fair with pricing. Highly recommend!”

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Posted 1 year ago

Shiply is rated 4.5 based on 43,293 reviews