Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,779 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,779 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“so far so good”

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Posted 1 year ago

“Hat alles so geklappt wie beschrieben”

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Posted 1 year ago

“Great Job”

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Posted 1 year ago

“I used Shiply on 3 April to return a brand new bathtub. It arrived damaged during transit, which meant I couldn't get a refund from the retailer. To make things worse, the courier (DMVManVan) repeatedly threatened me over an “outstanding” fee, despite the fact the damage happened in his care. I paid in the end, as he had my full address and was being incredibly aggressive. Shiply has been no help whatsoever. I’ve had to open multiple support tickets just to get a single reply. After weeks of chasing, I finally accepted an insurance claim offer on 30 April. It's now 13 May, and I still haven’t seen a penny. The whole experience has been nothing short of stressful and exhausting. Shiply has shown a complete lack of responsibility and customer care. I wouldn’t recommend them to anyone.”

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Posted 1 year ago

Hi Judy, I'm very sorry to hear how stressful this experience has been, and we completely understand your frustration. To confirm, your Shiply Protection Plan claim was accepted on 30 April, and the funds have now been successfully transferred to your account. We're glad to see that the payment has been received. We also want to acknowledge your concerns regarding the courier’s behaviour. DMVManVan has been flagged and suspended from the platform due to multiple complaints. We do not tolerate any threatening or unprofessional behaviour from providers using our service. We're truly sorry for the distress this caused, and we appreciate your patience throughout the process. If there’s anything else we can assist you with, please don’t hesitate to contact us at support@shiply.com. Kind Regards, Megan

Posted 1 year ago

“Perfect if you move a lot in other countries.”

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Posted 1 year ago

“We hire a van to move our stuff from Spain to Germany. All good 👌🏻”

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Posted 1 year ago

“Grs098 provided a seamless service. Great communicator, fabulous price, polite and friendly, treating my delivery with care, and a speedy-same day pick up/ delivery. Couldn't have asked for more.”

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Posted 1 year ago

“They responded to all my questions very quickly! I will use them again!”

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Posted 1 year ago

“LowBoy007 went out of his way to make sure I received my old frigidaire stove from Painesville OH to Middletown OH. The communication was timely and professional. We had a problem at the pickup point and the seller said he had not received my payment. LowBoy007 offered to pay for the item out of his own pocket and I transfered some money to him from my bank account. What a lifesaver!! I really appreciated his friendliness & compassion. I will definitely look to him again if I have any other heavy shipping needs. Thanks LowBoy007.”

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Posted 1 year ago

“Excellent, prompt and courteous”

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Posted 1 year ago

“Never knew about shipy a friend recommended me over Great job thanks”

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Posted 1 year ago

“Very good app to find what I need.”

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Posted 1 year ago

“Excellent job, great communication. Picked up heavy items in London, shipped to Margate. Messaged on Thursday, all done by Monday. Very happy, will use again!”

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Posted 1 year ago

“Es hat alles super geklappt. Sehr freundlich und super Kommunikation . Jederzeit gerne . Preis auch gut .”

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Posted 1 year ago

“Shipley was pretty easy to use and a fair platform usage price. Got tons of bids very quickly”

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Posted 1 year ago

“Outstanding service! Very friendly and great communication. Arrived on time. Trust worthy. More than fair pricing. Would 100% recommend. ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“Excellent delivery as promised, pick up and delivered same day.”

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Posted 1 year ago

“Vermittlungsgebuehren von Shiply sind unverschaemt. Sonst alles gut & hat super geklappt, Portal ist einfach zu bedienen…”

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Posted 1 year ago

“VERY GOOD COMPAGNY”

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Posted 1 year ago

“Página muy ágil”

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Posted 1 year ago

Shiply is rated 4.5 based on 43,779 reviews