Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,458 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,458 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Unfortunately not a good experience for the customer on this occasion Didn't turn up at the scheduled time agreed, and didn't bother to let me know. Just reply with 'sure' when they do reply, and which isn't helpful either! Wouldn't recommend, poor service, below average service 👎”

Helpful Report

Posted 1 year ago

Hi CJ, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 year ago

“Zum zweiten Mal alles bestens”

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Posted 1 year ago

“Super, danke. Alles bestens!!!”

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Posted 1 year ago

“Livraison et suivi très sérieux. Je recommande vos services.”

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Posted 1 year ago

“I was recommended to use Shiply via FB groups. It didn't disappoint.”

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Posted 1 year ago

“Transport worked well, our driver was terrific, good communication on time. Had a problem on the road and graciously helped me get it straightened out. Terrific and much appreciated. Thanks Jorge.”

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Posted 1 year ago

“Although, he had a mechanical problem on the day he was meant to deliver, but he got my car delivered safely! Very kind & honest man, I'll hire him again 👍”

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Posted 1 year ago

“Servizio eccellente”

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Posted 1 year ago

“El envío de un colchón a otra provincia a través del transportista contactado por medio de Shiply ha sido perfecto, sin incidencias y rápido.”

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Posted 1 year ago

“Great experience throught out the process and will use again. And also nick was a great driver”

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Posted 1 year ago

“Alles super.Top”

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Posted 1 year ago

“Great platform and service”

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Posted 1 year ago

“Very good persons ,”

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Posted 1 year ago

“Sehr empfehlenswert”

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Posted 1 year ago

“Site fiable et prix compétitifs”

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Posted 1 year ago

“Great job, great work!!”

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Posted 1 year ago

“Sorry, aber eine Sofortüberweisung, die erst nach 3 Tagen verarbeitet ist, geht gar nicht. Da geht wertvolle Zeit für weitere Planungen verloren. Und Euer Kundenservice wird auch unnötig beschäftigt. Warum geht denn kein PayPal? Der Rest wie immer sehr gut.”

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Posted 1 year ago

“Ma y offers after few hours, and perfection communication with carrier”

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Posted 1 year ago

“was booked in for a week waited all day weds refused to contact us by phone or by e mail to only come up with yet another delivery date no apology no nothing complete waste of time nothing resolved as yet”

Helpful Report

Posted 1 year ago

Hi Kevin, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 year ago

“This was our first time using Shiply to transport an item….. great experience all around !!!”

Helpful Report

Posted 1 year ago

Shiply is rated 4.5 based on 43,458 reviews