Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,857 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,857 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“threatened us as a customer for listing the ship to address to get accurate quotes. we will never use this unprofessional team of idiots. we don't need threats from these a-hole companies who are a burden on commerce by extorting high fees from delivery companies”

Helpful Report

Posted 1 year ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 year ago

“Sehr professionell. Sehr zuverlässig. Sehr freundlich. Absolut zu empfehlen!”

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Posted 1 year ago

“Super Transportunternehmen. Pünktlich, sehr unsichtig . Gehen sehr sorgfältig mit den Möbeln um . Tragen alles in die Wohnung und bauen alles auf . Echt klasse Männer !!! Vielen Dank nochmal !!”

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Posted 1 year ago

“Difficulties with the first shipping scheduler delay after delay until I contacted Shiply. Asssited me in relisting and getting a quality responder. Good job!”

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Posted 1 year ago

“Awesome and easy.”

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Posted 1 year ago

“Todo correcto.”

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Posted 1 year ago

“good job, customer was happy”

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Posted 1 year ago

“Das war mein erster Auftrag bei Shiply und ich bin begeistert von der einfachen Handhabung und sicheren Abwicklung. Hier schaue ich öfter rein.”

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Posted 1 year ago

“Just fine and on time”

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Posted 1 year ago

“Pick up and delivery went off without a hitch. Thank you Caroline for coordinating the pick up”

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Posted 1 year ago

“Everything perfect 🙂”

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Posted 1 year ago

“Shiply is a shell game. They claim they connect you with service, but they hide the real names of the companies, so you cannot do research on who you are really choosing a bid from. Shiply names are not real company names. Once you choose a bid, that is just a broker. The broker then arranges the transport. When something goes wrong with your delivery, as it did for me, no one will stand behind their service. I have already posted a review for my transporter (Diesel Auto Express) and my broker (Smart Transit). Smart Transit owner responded to my review by calling and emailing me a threat to take down my review. And Shiply does nothing about it. Do NOT use Shiply!”

Helpful Report

Posted 1 year ago

Hi, I'm sorry to hear about your experience and appreciate you bringing this to our attention. To clarify, Shiply acts as a platform connecting customers with transport providers, and you can view detailed profiles, including reviews, for all transport providers before accepting a bid. While Shiply usernames may differ from company trading names, the full transport provider details are shared with you once you accept a quote, allowing you to communicate directly with them and confirm their legitimacy. We take incidents like the one you’ve described very seriously. Threatening behaviour is unacceptable, and we encourage you to report this directly to our support team so we can investigate the matter further. Please rest assured that we expect all providers on our platform to adhere to professional standards, and we’re here to help address any issues you’ve encountered. If you have further concerns, feel free to reach out to us at support@shiply.com. Kind Regards, Megan

Posted 1 year ago

“Very good job and excellent price.”

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Posted 1 year ago

“Great help using shiply again everything went smoothly one happy chap here and will continue to use them again when needed A+++++ Thanks”

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Posted 1 year ago

“Excellent communication Excellent service Would highly recommend”

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Posted 1 year ago

“I was very satisfied with using this site to ship my lowered vehicle from California to Louisianna. Just realize that the company you contract with most likely will not be the company transporting your vehicle. That was a surprise to me, but overall I am very satisfied.”

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Posted 1 year ago

“Simple. Effective. Best price. Everything is perfect”

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Posted 1 year ago

“They refuse to supply a VAT receipt for payments and refuse to communicate.”

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Posted 1 year ago

Hi Jake, We can only provide you with a receipt for the deposit payment, which you can download on your own. Your chosen courier can issue a receipt for the outstanding amount, as this payment was made directly to them. Please contact your chosen courier, and they should be able to assist you here. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Steve

Posted 1 year ago

“Fast and pertinent site for reliable transport.”

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Posted 1 year ago

“Shiply is not helping me get my deposit back from a bad transport company. They need to give me my money back because I cancelled them weeks ago, and Shiply needs to refund my deposit and use their leverage on the company to do so.”

Helpful Report

Posted 1 year ago

Hi Justin, I'm sorry to hear about your cancelled transaction with one of our transport providers. At Shiply, we aim to provide reliable service and timely communication. Please note that we can only refund the deposit you paid to Shiply, not the one paid directly to the transport provider. To help you with your deposit refund, please get in touch with our friendly support team at support@shiply.com. They will be able to assist you with this one. Kind Regards, Anne

Posted 1 year ago

Shiply is rated 4.5 based on 43,857 reviews