Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,781 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,781 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Jon turned up on time, did a great job of backing the trailer onto my drive with literally inches to spare, loaded my boat with care and attention. He then proceeded to Brundal where he easily launched the boat without any fuss or bother. Thank you Jon. I would be quite happy to recommend him to move a boat. Indeed when it's time to bring the boat ashore for the winter I'll use Jon.”

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Posted 1 year ago

“I've used Shiply a few times now and it takes all the pressure out of moving my important stuff around the country, a critical activity for me with my grown children living anywhere from almost 200 miles to over 800 miles away from me. The process is amazing. Once I describe my needs and post the request, literally within 10 minutes I'll have a few preliminary bids or request for more information. If I step aside for lunch and dinner by the time I'm done I will have 15 to 20 companies interested so of course if you do a little homework you are virtually assured of getting the best deal. Shiply is also great to work with to faciliate any problem resolution, rare but of course it happens, like booking someone and then determining that you had an error in your listing. I will certainly use them again and recommend you give them a shot with your shipping needs.”

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Posted 1 year ago

“Gute, einfache Kommunikation!”

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Posted 1 year ago

“Good communication, quick delivery, the goods arrived safely. Happy with this transport!”

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Posted 1 year ago

“Eine praktische und hilfreiche Plattform”

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Posted 1 year ago

“Plate-forme très pratique”

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Posted 1 year ago

“Easy to post and get pricing. Buy the time it is brokered out a few times not sure what you will get”

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Posted 1 year ago

“Reliable punctual great service”

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Posted 1 year ago

“Shockingly bad service, I've waited over a month for the collection and delivery of a cupboard - and I've still not received it (it's still not even been collected). I'll be using reputable shipping companies from now on.”

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Posted 1 year ago

Hi Nick, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Anne

Posted 1 year ago

“The courier kept us informed (the buyer & the seller) all the way along. He was polite, courteous & very respectful of my property. I would definitely use him again & wouldn’t hesitate to recommend him. A1 service!”

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Posted 1 year ago

“Very quick response to my intial post - safe and hassle free delivery”

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Posted 1 year ago

“If things do not go right Shiply do not help you. The courier I went with picked the goods up but never delivered them. Shiply simply have now closed the case with no further communication and now I am left with no table and chairs. I thought I would have received more help but sadly nothing. Looking at the reviews the courier done the same to someone else….. in my eyes they have stolen my items. Never again. Shiply need to vet these Mickey Mouse companies.”

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Posted 1 year ago

Hi Val, We’re very sorry about the poor service you have received from the transport provider. We completely understand how upsetting this situation has been. Our support team has already provided you with all the information we have regarding the courier. Unfortunately, on this occasion, we have not been able to support your dispute for the following reasons: - The transport provider is no longer responding to our communication. - The dispute timeframe has elapsed without the transport provider offering any resolution. - Due to their lack of cooperation, their account has been suspended from the platform. If you feel the matter remains unresolved, you can pursue the issue independently outside of Shiply. If needed, we will happily provide all the information we have regarding the transport provider to the relevant authorities. Kind Regards, John

Posted 1 year ago

“Todo fue bien”

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Posted 1 year ago

“All was OK 👌.”

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Posted 1 year ago

“in time, bien équipé et exécuté dans les règles de l’art”

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Posted 1 year ago

“Sarah set the whole thing up! Bike looks great. Load makers was the delivery team and they communicated well, were on time, and had a very professional hauling rig.”

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Posted 1 year ago

“Not a single serious offer...”

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Posted 1 year ago

Hi Stefan, I'm sorry to hear that you didn’t receive any serious offers. Sometimes this can happen if your listing doesn’t have enough detail or if the timing or location is particularly challenging for transport providers. We recommend updating your listing with as much information as possible, such as dimensions, weight, flexibility on dates, and any special requirements, to help attract the right providers. If you need help refining your listing or reposting it, feel free to contact us at support@shiply.com. We’d be happy to help. Kind Regards, Anne

Posted 1 year ago

“Simple et efficace”

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Posted 1 year ago

“Très cher pour une plate-forme”

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Posted 1 year ago

“This is a brilliant site very efficient and really quick at doing there job driver very friendly too.”

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Posted 1 year ago

Shiply is rated 4.5 based on 43,781 reviews