Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,316 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,316 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Reliable, careful, excellent communication,”

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Posted 1 year ago

“Mile was great! Quick, efficient and effective. Also had great communication! Load Master always comes through!”

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Posted 1 year ago

“Very good service, always answered the phone and was very professional. Highly recommend”

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Posted 1 year ago

“It was great to be able to see so many quotes at once!”

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Posted 1 year ago

“The driver damaged my item, he admitted he damaged it, then lied about having commercial insurance and I never got paid for the damage. I will never use Shiply ever again.”

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Posted 1 year ago

Hi Raymond, I’m sorry to hear that your item was damaged during transport. Transport providers on Shiply are expected to have the appropriate insurance to cover any potential damages, and it’s unacceptable for a provider to mislead customers about their coverage. If you haven’t already, please contact us at support@shiply.com with your booking details so we can investigate this issue further. If the transport provider admitted fault, we want to ensure the matter is properly addressed. Kind Regards, Steve

Posted 1 year ago

“Todo perfecto. Bien”

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Posted 1 year ago

“Nous avons beaucoup apprécié la rapidité avec laquelle nous avons reçu des propositions de devis après notre demande de transport et les prix compétitifs de ceux-ci.”

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Posted 1 year ago

“Worst experience ever. We found a convenient price, confirmed, paid the deposit, and they disappeared. Nobody picked up the boat, nobody from Shiply replied to our ticket. No phone number to contact. We felt abandoned.”

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Posted 1 year ago

Hi Dany, I am sorry to hear that your recent experience with Shiply and your chosen transporter was not positive. This is not the standard of service we expect from registered transport providers. Regarding communication, I apologise for any inconvenience caused. Shiply no longer offers phone support. The best way to contact us and get assistance is through email at support@shiply.com. Our customer support team will be happy to help you with any issues or concerns you may have. We always strive to provide support as quickly as possible. Please reach out so we can help resolve this for you. Kind Regards, Megan

Posted 1 year ago

“Brilliant service. Would recommend and use again.”

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Posted 1 year ago

“I wish shiply could vet the delivery company's a little better. First company was scam. Second had to raise the price to get load delivered. On the plus side, shiply handled the situation quickly, gave me a credit from first company. The second company I got down to $100 more to just get load delivered. It was allot less than what they wanted. Shiply did communicate good and does give you advice what to look for with scammers.”

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Posted 1 year ago

“Die Lieferung wurde wie ausgemacht zugestellt und die Kommunikation verlief super. Kann ich nur weiterempfehlen.”

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Posted 1 year ago

“I needed to get a Jeep frame, Jeep Wrangler frame from California to Texas. I didn’t particularly want to drive 21 hours one way to pick it up and then come back. I was looking through the Internet and found Shiply. And on a whim, I sent in my request. It’s been a long time since I’ve been this impressed with a company, and the people that they work with. Seamless, transparent, easy to understand, a pure pleasure to do business with. And David With loadmaster, was awesome. The driver that he set me up with, Héctor, was just as awesome. Some customers don’t wanna be impressed, or they don’t wanna be able to give compliments. These guys and Shiply, they will always be my first choice from now on. I worked for the federal government for 28 years and they could teach the USPS something. These guys are ridiculously good and I do appreciate them.”

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Posted 1 year ago

“Très bien”

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Posted 1 year ago

“Dans_man1 Great Service 👍👍👍👍👍 Went above and beyond to collect my large parcel and delivered it the following day. Great communication and competitive price Highly recommend this courier. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐”

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Posted 1 year ago

Hi Natasha, Thanks for your review! I’m glad to hear you had a great experience with your courier and that they went above and beyond for your delivery. I did notice that the star rating appears to be 1 star instead of 5—perhaps it was a mistake? If there is anything you need help with, don't hesitate to contact our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 year ago

“Easy to use. Partner reacting very fast. Good Communication & Support”

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Posted 1 year ago

“buena plataforma”

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Posted 1 year ago

“Super Idee und vielen Dank für die Möglichkeit hier einen Autotransprter zu finden”

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Posted 1 year ago

“Alles super !”

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Posted 1 year ago

“Good and fair price.”

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Posted 1 year ago

“Mike with Loadmaster was very helpful and great customer service. He helped me with all questions I had and in a very timely manner. The driver Dany was on time and kept in contact with me throughout the delivery process. Thank you”

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Posted 1 year ago

Shiply is rated 4.5 based on 43,316 reviews