Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,781 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,781 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Efficace et bon R/Q/P”

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Posted 1 year ago

“The whole Transport was perfect.”

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Posted 1 year ago

“C'est agréable de pouvoir trouver rapidement un transporteur sérieux, merci pour ce site.”

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Posted 1 year ago

“Very polite and helpful young men, would recommend them for sure”

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Posted 1 year ago

“Delivered a BMW motorbike. Very professional, the bike was secured and protected in transit.I am more than happy with the service provided, I have booked again for another bike.”

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Posted 1 year ago

“Still waiting for refund as a Transporter cancelled and I booked another one”

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Posted 1 year ago

Hi, I'm sorry to hear you're still waiting on your refund after your original transport provider cancelled. When a booking is cancelled, the deposit is usually issued as Shiply credit by default. However, if you prefer a refund instead and haven’t already requested it, please contact us at support@shiply.com with your booking reference, and we’ll review and process it accordingly. Thank you for your patience, and we’ll do our best to get this resolved for you as soon as possible. Kind Regards, Anne

Posted 1 year ago

“Had an item of furniture picked up by one of Shiply's trusted partners who never delivered it and have stolen it. Shiply are completely useless and no help whatsoever as they have washed their hands of it. BEWARE, this is a company not to be trusted. They do not care .”

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Posted 1 year ago

Hi Dave, We're sorry to hear that you had a negative experience. Shiply takes issues of theft very seriously, and we strive to maintain a secure and reliable platform for all our users. If you believe you experienced theft while using our platform, please report the incident to our support team at support@shiply.com. We will do our best to assist you throughout this process. We highly encourage you to cooperate fully with the police to address this theft case. Additionally, it's important to keep all relevant documentation and records related to the shipment, as they may be needed for the investigation. Thank you for bringing this to our attention, and we apologise for any inconvenience you may have faced. Kind Regards, Anne

Posted 1 year ago

“sehr zu empfehlen”

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Posted 1 year ago

“Prices maybe too high for private customers, but good system and good service Best regards Klaus”

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Posted 1 year ago

“Muy cómodo, eficaces y profesionales”

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Posted 1 year ago

“I absolutely love this company! Bids came in super fast and it was easy to check their reviews. I booked it yesterday, paid my deposits and my shipment is here the very next day from South Carolina to Central Kentucky! The driver was professional and my furniture was nicely wrapped and secured and in perfect condition. Shipley is AWESOME!”

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Posted 1 year ago

“John was great to work with. Answered all my questions promptly and even found transport the same day. Car arrived without any damage. Thank you John!”

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Posted 1 year ago

“Feedback was great and whole process went very smooth . The driver had very specific and limited pickup window from the store and was right there on time for pickup. Got my item faster than the estimated transit time in perfect condition. Will use them again.”

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Posted 1 year ago

“Jon was on time, very professional in his work including reversing a long boat trailer onto our drive. He delivered my boat unscathed to the marina some 18 miles away and launched her without any mishap whatsoever. I can thoroughly recommend Jon for boat moves without hesitation.”

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Posted 1 year ago

“Steve from Safehands was exceptional. He delivered my Vauxhall Corsa . He kept the communication clear and prioritized my requests. He is also very affordable..Great job really appreciate everything..”

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Posted 1 year ago

“So far so bad... I booked a courier and paid deposit - who supposedly had excellent reviews - lots of correspondence between them, booked time sensitive collection but now on the day of collection (and since early eve before) zero communication. The person collecting from needs confirmation of time - nothing from the 'company' so far this is the name on Shiply - Grs098 - If this comes through will update with further reviews.....”

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Posted 1 year ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Megan

Posted 1 year ago

“Ver good platform”

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Posted 1 year ago

“Un grand professionnel”

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Posted 1 year ago

“Easy to use Shiply for my eBay item that involved a crate and manually wrapping delicate items.”

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Posted 1 year ago

“Good efficient service. Thank you.”

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Posted 1 year ago

Shiply is rated 4.5 based on 43,781 reviews