Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,310 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,310 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Absolutely outstanding. Quote was lower than most of competiton. Comunicaiton was amazing, and their treatment of the luxury vehicle was world-class. I have shipped about 20 vehicles over the years and have never had a better experience than I did with theese guys. Use them and thank me later!”

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Posted 1 year ago

“Honest and hardworking couple doing their best to take care of their clients! Would I use them again? YES! Actually they are transporting a few more things for me in a couple weeks!”

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Posted 1 year ago

“Everything works very well, just communication was a little bit late and ebuzz wasn’t so easily reachable. But final- they’ve made it. - for a very fair price. Thank you.”

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Posted 1 year ago

“very communicative , on time and great price highly recommended”

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Posted 1 year ago

“asdfcvgfdx”

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Posted 1 year ago

“Delivered on day and on time very polite everything was strapped down in back off van couldn’t be more happier with service”

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Posted 1 year ago

“Great experience, excellent customer service, would highly recommend to anyone.”

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Posted 1 year ago

“Perfekt !!”

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Posted 1 year ago

“Do Not Use Shiply. The service they offered was inferior. The company uses "managemycargo" the driver damaged my car. He could not communicate at all in English. They provide no help in getting a resolution or a refund.”

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Posted 1 year ago

Hi Patrick, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 year ago

“GREAT DRIVER”

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Posted 1 year ago

“Gute Abgebote”

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Posted 1 year ago

“Une entreprise extrêmement sérieuse, le contact est permanent et rapide ,géolocalisation ,très bon matériel, des chauffeurs de confiance et expérimentés et surtout hyper pro. Le chauffeur m a attendu un jour entier sans frais supplémentaire!!!!! Incroyable Je recommande à tous le monde , des gens sérieux et efficaces, pleins de compétences, souriants, patients,et avec du très bon matériel.... Foncez c est une entreprise au top!!!!!!”

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Posted 1 year ago

“Hunter with “PiranhaLogistics” was incredible. He answered questions promptly and delivery from Florida to NY was very quick! He handled my item with such care. I couldn’t be happier. You will not regret choosing PiranhaLogistics.”

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Posted 1 year ago

“Lee and Trevor were extremely professional, friendly and hard working. Nothing was too much trouble and I felt completely reassured that my property and furniture were treated with upmost consideration (I had heavy oak furniture and a sofa needing carried down two narrow flights of stairs and they went out of their way to protect the walls without complaint) . They arrived on time (giving prior notice to arrival) and completed the job ahead of schedule. Good communication and price. The guys worked at a fast pace whilst being systematic and careful when loading and unloading the van. Would definitely recommend and use again if needed. Thankyou!”

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Posted 1 year ago

“The item arrived damaged, but I had purchased the protection plan…for all the good it did me. I had to fight them tooth and nail to get them to do the right thing, and it took months to resolve. They repeatedly asked me to send over the same pictures, invoices and bids at least 5 times, maybe more. My theory on that was that they were hoping I would get rid of the files since I’d already sent them several times and then they could refuse payment. They WILL NOT call you under any circumstance; ALL communication takes place via email. Even if you ask them to call they will not. It was truly frustrating and horrible experience. I will never use them again. Caveat emptor!”

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Posted 1 year ago

Hi Leslie, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. The Shiply Protection Plan acts as additional compensation in the case of loss or damage, but a claim must first be filed with any primary insurance. You can review the full terms here: https://www.shiply.com/protection-plan-terms. I also apologise that the process took longer than expected. We always strive to handle claims as efficiently as possible. If you have any outstanding concerns or need further assistance, please contact us at support@shiply.com, and we’d be happy to look into this further. Kind Regards, Steve

Posted 1 year ago

“Very professional and on time. Both Sarah and the driver, Ihor, were great to work with.”

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Posted 1 year ago

“a bit pricey but worth it”

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Posted 1 year ago

“Eine absolut tolle Platform, welche einem manches ermöglicht.....”

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Posted 1 year ago

“Parfait concis travail rapide”

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Posted 1 year ago

“Ein durchweg toller Transporteur (Elvis)Jederzeit gerne wieder! Pünktlich-Zuverlässig-beste Kommunikation”

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Posted 1 year ago

Shiply is rated 4.5 based on 43,310 reviews