Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,780 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,780 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Giving you four stars because our transport provider did not have a way to communicate with us. I was sending him messages through your app and he was not receiving them. The driver was great though. I didn't use the Shipley email help service and did get a response from them but for some reason they could not provide our information to our driver.”

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Posted 1 year ago

“Robert's Delivery did an excellent job collecting three mirrors from different locations, one being large and heavy, delivering in good condition the same day. Very reasonable price + they also carried them into my house. Many thanks. RobB 5☆☆☆☆☆ For some strange reason my Quotes came up in US dollars which Shiply when contacted did nothing to help accept suggest I cancel my delivery request and submit a new one having gone onto the website and clicking UK residence. This should not happen.”

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Posted 1 year ago

“Alles super gelaufen gerne wieder”

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Posted 1 year ago

“Wonderful company … all staff were really helpful and very quick to respond. Antique table arrived in perfect condition and well within the delivery timescale provided. Cannot fault them. Would highly recommend.”

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Posted 1 year ago

“Tout mes remerciements à Tony 30007 . Tout à été parfait. Pour ne pas trop nous faire attendre Tony à récupéré notre Hyundai Tucson Neuf la veille du 1er Mai chez le Mandataire. Mis à l'abri dans son entrepôt il l'a livré en main propre le 2 Mai au matin. La voiture était Nickel lavée suite au pollen sur le trajet. Tony nous a même expliqué le fonctionnement du véhicule. Je recommande donc fortement Tony 30007 et n'hésiterai pas à refaire appel à ses services. Je tiens aussi a préciser que le site Shiply est très pratique et intéressant. De plus il est facile de discuter avec un convoyeur via la messagerie. Comme cela il est pratique de demander des renseignements et de pouvoir faire son choix parmi tous les devis.”

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Posted 1 year ago

“Hat alles gut funktioniert”

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Posted 1 year ago

“Un placer trabajar con gente así . Super pendiente de avisarnos en todo momento de la hora de llegada . Sin duda alguna acudiremos a el para portes futuros si fuese necesario . Recomendable 💯”

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Posted 1 year ago

“Excellent communications from the time we got a quote until the vehicle was delivered. Highly recomment.”

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Posted 1 year ago

“I have tried to contact this company several times about transporting my car from Florida to West Virginia. They have not got back with me and have ghosted me. I would not recommend them to anyone.”

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Posted 1 year ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Megan

Posted 1 year ago

“Siempre contrato con vosotros y siempre funciona perfecto gracias”

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Posted 1 year ago

“Terrific response to my shipping request. Within seconds I started receiving several great quotes!”

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Posted 1 year ago

“Nur für die Vermittlung 30 Euro ist nicht gerechtfertigt!”

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Posted 1 year ago

“Very good company, strongly recommend have used several times My only gripe is no option to pay with PayPal Have to put in my card details which I hate doing.. apart from that perfect.”

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Posted 1 year ago

“I'm not going to move my motorcycle with anyone that I am not able to speak to beforehand. With Shipley you can't exchange contact details unless you accept the quote and pay their fee first. So it's a definite no for me!”

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Posted 1 year ago

Hi Ralph, Thanks for your feedback, and we completely understand your concern. For safety and privacy reasons, contact details can only be exchanged after a quote is accepted and the booking is confirmed. However, you’re very welcome to use the Shiply messaging system to ask any questions and get a clear understanding of the provider’s service before committing. We understand this doesn’t work for everyone, but if you do decide to give Shiply another try in the future, we’re here to help at support@shiply.com. Kind Regards, Megan

Posted 1 year ago

“Trés bons échanges, sérieux et suivi avant et après Chauffeur à l'heure au départ et à l'arrivée.”

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Posted 1 year ago

“On the whole, everything as expected”

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Posted 1 year ago

“Site très facile à utiliser et beaucoup de propositions”

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Posted 1 year ago

“Very easy to deal with, communicated often and very well and was very prompt in their service. Only difficulty I had was the delivery driver did not speak English, so the drop off was a little strained, but we worked through everything and the drop off was successful and complete.”

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Posted 1 year ago

“Service was excellent. No hassle whatsoever. The price was the best on the market. Item delivered in perfect condition on time!!!!!”

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Posted 1 year ago

“Efficace et bon R/Q/P”

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Posted 1 year ago

Shiply is rated 4.5 based on 43,780 reviews