Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,761 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,761 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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401

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good customer service, great communication, delivery on time. Thank you”

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Posted 11 months ago

“Very easy to communicate with, polite and delivered before the time frame agreed on.”

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Posted 11 months ago

“Anthony communicated with myself and the pickup would highly recommend”

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Posted 11 months ago

“Can not recommend this company enough My car was dead. And when it was put on the trailer it was like it was almost brought back to life. Lovely Lynette was fantastic from start to finish. I could not recommend this company enough. Texts prior to pick up and texts prior to delivery. 100% fabulous WCA were great!”

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Posted 11 months ago

“great service”

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Posted 11 months ago

“Alles bestens”

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Posted 11 months ago

“Overall great experience!!”

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Posted 11 months ago

“Very efficient!”

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Posted 11 months ago

“Fast , efficient and effective from booking the shipment to the end of the task.”

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Posted 11 months ago

“Prompt, courteous and friendly.”

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Posted 11 months ago

“Everything went great. Good platform”

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Posted 11 months ago

“Site génial”

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Posted 11 months ago

“Background: A transport provider said they could pick it up on a certain date, then reneged after I paid the deposit. My REAL gripe is that in order to get a refund, Shiply make you fill out a customer service form requiring 'detailed answers' to get the refund you're legally obligated to receive. Just give me back the money!!”

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Posted 11 months ago

Hi, I'm really sorry to hear the transport provider let you down after confirming the date — that’s understandably frustrating. Regarding refunds, we require a brief form to be completed so that we can confirm the facts and ensure a fair process for both parties. It’s not meant to be burdensome, just enough to verify the cancellation and action the refund swiftly. If you haven’t already, please email support@shiply.com and we’ll assist you promptly. Kind Regards, Megan

Posted 11 months ago

“The first company I worked with was awful and was not able to get my car out despite an extended deadline. Communication was bad and the whole process was unnecesarily stressfull. The second company was supurb. They were on time and comunicative.”

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Posted 11 months ago

Hi Melodie, I'm sorry to hear that your initial experience on the platform caused you unnecessary stress. That’s certainly not the level of service we aim to facilitate. I'm glad to hear your second transport provider delivered a much better experience — I know how important clear communication and reliability are. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Megan

Posted 11 months ago

“Muy responsables y puntuales”

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Posted 11 months ago

“I would like to thank Nikolay and his team for his excellent work. He brought my car in excellent condition from Germany to Bulgaria and kept me up to date with every step of the way. Highly recommend him.”

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Posted 11 months ago

“Alles super gelaufen. Top, weiter so”

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Posted 11 months ago

“devis reçus rapidement avec des prix raisonnables . La couverture d’assurance complémentaire est chère mais mon assurance moto couvrait le risque en cas de dégradation. donc renseignez vous avant de payer. j”

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Posted 11 months ago

“Very fast, very simple”

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Posted 11 months ago

“D3 did a very great job moving me. The team was dedicated about moving the items to avoid causing any damage. The pricing was also great which was a great price for the size of the home.They will be the first company to call for my next move.”

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Posted 11 months ago

Shiply is rated 4.5 based on 43,761 reviews