Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,228 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,228 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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402

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very good company, strongly recommend have used several times My only gripe is no option to pay with PayPal Have to put in my card details which I hate doing.. apart from that perfect.”

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Posted 11 months ago

“I'm not going to move my motorcycle with anyone that I am not able to speak to beforehand. With Shipley you can't exchange contact details unless you accept the quote and pay their fee first. So it's a definite no for me!”

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Posted 11 months ago

Hi Ralph, Thanks for your feedback, and we completely understand your concern. For safety and privacy reasons, contact details can only be exchanged after a quote is accepted and the booking is confirmed. However, you’re very welcome to use the Shiply messaging system to ask any questions and get a clear understanding of the provider’s service before committing. We understand this doesn’t work for everyone, but if you do decide to give Shiply another try in the future, we’re here to help at support@shiply.com. Kind Regards, Megan

Posted 11 months ago

“Trés bons échanges, sérieux et suivi avant et après Chauffeur à l'heure au départ et à l'arrivée.”

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Posted 11 months ago

“On the whole, everything as expected”

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Posted 11 months ago

“Site très facile à utiliser et beaucoup de propositions”

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Posted 11 months ago

“Very easy to deal with, communicated often and very well and was very prompt in their service. Only difficulty I had was the delivery driver did not speak English, so the drop off was a little strained, but we worked through everything and the drop off was successful and complete.”

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Posted 11 months ago

“Service was excellent. No hassle whatsoever. The price was the best on the market. Item delivered in perfect condition on time!!!!!”

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Posted 11 months ago

“Efficace et bon R/Q/P”

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Posted 11 months ago

“The whole Transport was perfect.”

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Posted 11 months ago

“C'est agréable de pouvoir trouver rapidement un transporteur sérieux, merci pour ce site.”

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Posted 11 months ago

“Very polite and helpful young men, would recommend them for sure”

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Posted 11 months ago

“Delivered a BMW motorbike. Very professional, the bike was secured and protected in transit.I am more than happy with the service provided, I have booked again for another bike.”

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Posted 11 months ago

“Still waiting for refund as a Transporter cancelled and I booked another one”

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Posted 11 months ago

Hi, I'm sorry to hear you're still waiting on your refund after your original transport provider cancelled. When a booking is cancelled, the deposit is usually issued as Shiply credit by default. However, if you prefer a refund instead and haven’t already requested it, please contact us at support@shiply.com with your booking reference, and we’ll review and process it accordingly. Thank you for your patience, and we’ll do our best to get this resolved for you as soon as possible. Kind Regards, Anne

Posted 11 months ago

“Had an item of furniture picked up by one of Shiply's trusted partners who never delivered it and have stolen it. Shiply are completely useless and no help whatsoever as they have washed their hands of it. BEWARE, this is a company not to be trusted. They do not care .”

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Posted 11 months ago

Hi Dave, We're sorry to hear that you had a negative experience. Shiply takes issues of theft very seriously, and we strive to maintain a secure and reliable platform for all our users. If you believe you experienced theft while using our platform, please report the incident to our support team at support@shiply.com. We will do our best to assist you throughout this process. We highly encourage you to cooperate fully with the police to address this theft case. Additionally, it's important to keep all relevant documentation and records related to the shipment, as they may be needed for the investigation. Thank you for bringing this to our attention, and we apologise for any inconvenience you may have faced. Kind Regards, Anne

Posted 11 months ago

“sehr zu empfehlen”

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Posted 11 months ago

“Prices maybe too high for private customers, but good system and good service Best regards Klaus”

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Posted 11 months ago

“Muy cómodo, eficaces y profesionales”

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Posted 11 months ago

“I absolutely love this company! Bids came in super fast and it was easy to check their reviews. I booked it yesterday, paid my deposits and my shipment is here the very next day from South Carolina to Central Kentucky! The driver was professional and my furniture was nicely wrapped and secured and in perfect condition. Shipley is AWESOME!”

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Posted 11 months ago

“John was great to work with. Answered all my questions promptly and even found transport the same day. Car arrived without any damage. Thank you John!”

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Posted 11 months ago

“Feedback was great and whole process went very smooth . The driver had very specific and limited pickup window from the store and was right there on time for pickup. Got my item faster than the estimated transit time in perfect condition. Will use them again.”

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Posted 11 months ago

Shiply is rated 4.5 based on 43,228 reviews