Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 44,245 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 44,245 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Shiply 5 star review on 19th August 2026

399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service start to finish and tge drivers were very helpful Thanks”

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Posted 1 month ago

“Excellent on time couldn’t be better thank you”

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Posted 1 month ago

“Einfache Abwicklung gute Kommunikation”

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Posted 1 month ago

“alles gut. danke”

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Posted 1 month ago

“Good service, using it for moves and transport”

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Posted 1 month ago

“I am extremely disappointed with the condition of the bike and the unacceptable delay in its delivery. The bike was delivered 7 days later than the promised date, and it arrived with multiple damages, including a destroyed number plate, a broken mirror, and a broken charger point. This level of service is completely unacceptable. I expect a clear explanation for both the delivery delay and the damaged condition of the bike. Please confirm who is responsible for these issues and what immediate action will be taken to repair or replace the damaged parts and resolve this matter without any further delay. I expect your prompt response and a satisfactory resolution.”

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Posted 1 month ago

Hi Abrar, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 month ago

“Service by Mike-Bover-GB on 19th June 2026. Collection from Redhill delivery to Balham in Lodon. Very efficient careful on time collection and delivery of a 1968 BSA 650. Good price, excellent service. Highly recommended.”

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Posted 1 month ago

“Driver was awesome!! Great professional, would recommend!!”

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Posted 1 month ago

“Parfait okokok”

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Posted 1 month ago

“Coole Sache und einfach zu bedienen. Werde ich jederzeit wieder in Anspruch nehmen.”

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Posted 1 month ago

“I am not one to leave bad reviews but I chose Roads-Captain-America to ship my car across country. I have shipped with 2 companies in the past and never had issues . My car was picked up later than the given window so I had to arrange for someone to help me with the pick up as I was flying across country. During this time I could not get through via phone with anyone and via email they just kept responding we are working on this. Then day of delivery comes and I am now being charged more then I was quoted . I called Roads-Captain-America from every number they had previously contacted me on and emailed them along with shiply and couldn’t get ahold of anyone and couldn’t receive my car until I paid. So I paid them and finally was in contact with Shiply who said I shouldn’t have been charged more then quoted and to reach out to the company directly . Finally got ahold of Roads-Captain-America and it’s now been exactly a month since they said they would work on getting a refund but still all I’ve heard is we will look into this . Just a terrible way to treat customers. Would not recommend this and would go to a shipping comply directly then using a platform with so many hands in the pot and no one being acccountable.”

Helpful Report

Posted 1 month ago

Hi, I’m sorry to hear about your experience. That is not the level of service we like to see on the platform. We understand how frustrating it must have been to experience a delayed collection, difficulty contacting the transport provider, and then be asked to pay more than the agreed quote upon delivery. Transport providers are expected to honour the accepted price unless changes have been agreed in advance. We’re sorry to hear that you are still waiting for an update regarding your refund. Our support team will continue to liaise with the transport provider to help resolve the matter. If you need any further assistance, please get in touch with our support team at support@shiply.com. Kind Regards, Anne

Posted 1 month ago

“One of the single rudest people I have ever dealt with in terms of transporting an item. After posting a motorcycle transport needed on a Sunday night, this guy tells me “two” hours after the posting was live that he’s moving on because of my lack of communication and he’s too successful to deal with people like me. Really? That’s great customer service for you. So glad I didn’t choose this guy. His actual response: 1Fighter I willl move on. Im to successful and need better communication”

Helpful Report

Posted 2 months ago

Hi, I’m sorry to hear about your experience. That is not the level of service we like to see on the platform. We understand how disappointing it must have been to receive that response so shortly after posting your listing. Transport providers are expected to communicate professionally and respectfully with customers at all times. If you are unhappy with your experience, please leave a review on the transport provider’s Shiply profile so other users can be aware of your experience. If you need any further assistance, please get in touch with our support team at support@shiply.com. Kind Regards, Anne

Posted 1 month ago

“DSW transport Wales.Fantastic Service.No job to big on to small.On time. Considerate Caring. Great Communication all the way and updates Best transport ever used Good rates.Great care with delivery.From start to finish great honesty.100%recommended.”

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Posted 2 months ago

“I booked with Cargo Management through shiply. Literally the most unresponsive, unprofessional bs I’ve ever experienced. I had to abandon my vehicle due to them not holding up their agreement to ship it, even though it was booked a month in advance. Then they said they would compensate the difference because shipping rates increase but argued me down when it was time to actually do it. I will never use this site, nor these bs companies ever again. 0/10”

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Posted 2 months ago

Hi Cliff, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Megan

Posted 1 month ago

“Von der ersten Kontaktaufnahme bis zur Anlieferung des Traktors hat alles einwandfrei funktioniert. Die Preisgestaltung war sehr fair, alle Fragen wurden vor der Beauftragung schnell und kompetent beantwortet. Die Terminabsprache verlief unkompliziert und sogar schneller als erwartet. Der Transport machte auf mich einen sehr professionellen Eindruck und der gesamte Kontakt war stets freundlich. Ich würde jederzeit wieder mit diesem Unternehmen zusammenarbeiten. Klare Empfehlung!”

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Posted 2 months ago

“Very good and efficient”

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Posted 2 months ago

“Very good, no complaints. Good communication from start to finish, fully recommend.”

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Posted 2 months ago

“30€ de comisión por ponerme en contacto con el transportista lo veo exagerado.”

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Posted 2 months ago

“Merci pour le transport”

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Posted 2 months ago

“Rob the transporter was extremely helpful in getting my car transported. He was giving me updates all through the drive. Highly recommend him. Professional and take care of vehicle as his own. Have full length insurance. Super happy with his service”

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Posted 2 months ago

Shiply is rated 4.5 based on 44,245 reviews