Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,253 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,253 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good service”

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Posted 1 year ago

“Leo was very helpful & responded quickly to our questions. Darold at CALABO hauling was outstanding - knowledgeable & helpful, very pleasant to work with.”

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Posted 1 year ago

“Todo correcto y en plazo. Muy buena comunicación.”

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Posted 1 year ago

“Muy profesionales”

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Posted 1 year ago

“Il est impossible de savoir quelles sont les sociétés qui répondent aux annonces et de communiquer directement avec elles ; d'où malentendus et ambiguités.”

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Posted 1 year ago

“Kurz und knapp: Absolut perfekt!”

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Posted 1 year ago

“Premier transport sans encombres!”

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Posted 1 year ago

“My guys were great. I had a smooth service. Thank you for providing a service that is really needed.”

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Posted 1 year ago

“Abwicklung von Direkt-transport 2004 war super. Sehr höflicher Fahrer und sehr hilfsbereit.”

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Posted 1 year ago

“The app is so frustrating. You can't have meaningful communication and confirmation. You just have to enter your credit card and pray. No thank you.”

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Posted 1 year ago

Hi, I'm sorry to hear that you found the app frustrating to use. We understand how important it is to have clear communication and confidence in your booking before making a payment. While we do require payment of the deposit to confirm a booking, you're encouraged to message transport providers beforehand to ask any questions and clarify details. We know this process isn’t perfect, and we’re actively working to improve the overall user experience, including communication features. If you have any specific concerns or need help navigating the platform, please don’t hesitate to reach out to us at support@shiply.com. Kind Regards, Steve

Posted 1 year ago

“👍 exellent”

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Posted 1 year ago

“Très bien Ras”

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Posted 1 year ago

“Très bien”

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Posted 1 year ago

“Transport de mon véhicule réalisé très rapidement et sans problème.”

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Posted 1 year ago

“Very professional”

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Posted 1 year ago

“Great shipper - quick turnaround.”

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Posted 1 year ago

“👌👍 sehr gute Preis/Leistungs Plattform!”

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Posted 1 year ago

“Le transport de mon audi Q5 à été réalisé très rapidement sans aucun problème. Je n'hésite pas à recommander ce prestataire.”

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Posted 1 year ago

“No proper vetting of the dozens of suppliers reaching out every 10 minutes, no proper way to actually view all of my quotes, & the fee was outrageous. Had to muddle through to find a good provider, but didn’t even get to view every quote because of the poor or even faulty website design”

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Posted 1 year ago

Hi, I'm sorry to hear about your experience. We're always working to improve the platform, and feedback like yours helps us identify where changes are needed. Please know that we have strict policies and procedures in place to vet and monitor the service providers on our platform. If you weren’t able to view all your quotes or felt the interface didn’t meet your expectations, we’d love to hear more at support@shiply.com so we can investigate and help where possible. Kind Regards, Anne

Posted 1 year ago

“First time user. Great experience - would definitely use it again.”

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Posted 1 year ago

Shiply is rated 4.5 based on 43,253 reviews