Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 44,318 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 44,318 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Shiply 5 star review on 19th August 2026

399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There is just no way to enter dimensions. It keeps telling that it is not allowed to share a phone number. Whatever you try, all the forms even with words like meters in between, it's just not possible. And for transport dimensions are very important obviously. Complaining isn't possible. Contact function doesn't work either.”

Helpful Report

Posted 1 year ago

Hi Jerre, I'm sorry to hear about your frustration. To avoid this issue, please refrain from including dimensions when sending messages, as our system detects them. Instead, please click "Edit" to update the listing with the correct dimensions. You can do many updates and changes directly through our website to ensure the process goes smoothly. If you need further assistance, our support team would be happy to help. Please reach out to us at support@shiply.com. Kind Regards, Anne

Posted 1 year ago

“this is an excellent service”

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Posted 1 year ago

“I will definitely use Shipley again in the future”

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Posted 1 year ago

“No problems. Good”

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Posted 1 year ago

“Easy to use and with a lot of options.”

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Posted 1 year ago

“Fácil de contratar y transportista muy profesional”

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Posted 1 year ago

“I managed to find a great offer with a fantastic professional and make my move to the new university with all my belongings really smooth and straight forward.”

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Posted 1 year ago

“Good experiencia”

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Posted 1 year ago

“Top platform”

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Posted 1 year ago

“Merci top livraison”

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Posted 1 year ago

“Fast delivery and great communication from Mike. Thanks”

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Posted 1 year ago

“PegasLogix failed to pick up our items. They failed to communicate that they would not be arriving at any time during the agreed upon day, despite numerous attempts to reach them about our delivery window. We are now forced to find last minute alternative shipping arrangements. We need a refund of our deposit, which they also failed to confirm they are providing.”

Helpful Report

Posted 1 year ago

Hi Ginette, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Anne

Posted 1 year ago

“Prinzipiell waren wir zufrieden. Dass wir quasi gezwungen wurden, eine Versicherung für den Transport abzuschließen fanden wir nicht in Ordnung! Der Transport mit unserer "Wahl" hat sehr gut geklappt.”

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Posted 1 year ago

“Good price for distance collected and dropped of promptly”

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Posted 1 year ago

“Great website”

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Posted 1 year ago

“RK Logistic and deliverys I woul recommend this company 100%. Perfect communication, very gentle man, patient, helpfull and kind. Everything was perfect!!!! Thank you xx”

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Posted 1 year ago

“Found Cheap Auto Transport through your platform. Paid 51 dollar reservation fee as requested. Peter at Cheap Auto Transport demanded I venmo 250 dollars to a driver BEFORE they would even come to my vehicle! I refused, Cheap Auto Transport agreed to refund my fee but now refuse to do so! Absolutely terrible experience! Your platform states COD several times? Don't use this company ever!”

Helpful Report

Posted 1 year ago

Hi Edj, I'm really sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. We advise not to pay transport providers upfront on our platform if they are less than six months old to avoid such issues. As for your deposit, our support team can assist in reviewing this and ensuring the appropriate action is taken. Please contact us at support@shiply.com with your booking details so we can look into this further. Kind Regards, John

Posted 1 year ago

“Grande aide”

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Posted 1 year ago

“Shiply provided a good variety of quotes which allowed me to choose a carrier aligned with our moving needs and negotiate a deal within our budget.”

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Posted 1 year ago

“Timely and helpful … would use again….”

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Posted 1 year ago

Shiply is rated 4.5 based on 44,318 reviews