Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,249 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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402

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Très bonne experience. Le chauffeur très sympa et arrangeant. Ne parle pas trop français mais on se débrouille quand même !”

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Posted 1 year ago

“Tolle Plattform.”

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Posted 1 year ago

“Had a mt03 delivered from Florida to Ohio, everything went smooth and bike was shipped very quickly”

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Posted 1 year ago

“1st time using SHIPLY. Overall, a good experience.”

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Posted 1 year ago

“Muy contento,.todo perfecto.”

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Posted 1 year ago

“Very competent, professional, responsive and friendly!”

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Posted 1 year ago

“Möbeltransport hat einwandfrei geklappt. Sorgfältiges Personal, pünktlich und freundlich. Gerne wieder”

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Posted 1 year ago

“My items were stolen. Beware of using this company as they don't take responsibility for the courier's they use.”

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Posted 1 year ago

Hi Mark, We're sorry to hear that you had a negative experience. Shiply takes issues of theft very seriously, and we strive to maintain a secure and reliable platform for all our users. If you believe you experienced theft while using our platform, please report the incident to our support team at support@shiply.com. We will do our best to assist you throughout this process. We highly encourage you to cooperate fully with the police to address this theft case. Additionally, it's important to keep all relevant documentation and records related to the shipment, as they may be needed for the investigation. Thank you for bringing this to our attention, and we apologise for any inconvenience you may have faced. Kind Regards, Megan

Posted 1 year ago

“Friendly, flexible, very good.”

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Posted 1 year ago

“Transport bien organisé entre les différentes sociétés.”

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Posted 1 year ago

“Hat alles gut geklappt”

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Posted 1 year ago

“Greate experience, would happily book with them again.”

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Posted 1 year ago

“Great site to find a car carrier.”

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Posted 1 year ago

“The company said they would be six hours late though we booked the job two week before so we had to cancel, this company is a waste of time. Would not use again”

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Posted 1 year ago

Hi William, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you want to relist your item or need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 year ago

“Dreadful, appalling treatment-or lack of, from this company. My item was damaged in transit, I notified immediately after my very upset customer informed me. I paid for the 'extra protection ' then when I put my claim forward I'm just fobbed off with many 'tickets' and promise of resolution, nearly 3 weeks on and no resolve, absolutely shocking customer support.”

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Posted 1 year ago

Hi Jayne, I'm sorry to hear about your damaged item. That is not the level of service we like to see on the platform. Upon careful review of the details, we regret to inform you that your claim has been unsuccessful because it did not meet the requirements outlined in the Shiply Protection Plan Terms, specifically: Section 14 – Claimants must pass an identity verification process by providing government ID, proof of address, purchase receipts, and any other documents required to validate identity. You can view the full terms of the Shiply Protection Plan here: (https://www.shiply.com/protection-plan-terms) We understand this may not be the outcome you were hoping for, and we’re sorry for any disappointment caused. If you have further questions or would like clarification, please don’t hesitate to contact us at support@shiply.com. Kind Regards, Anne

Posted 1 year ago

“Great program to offer transporters to bid on shipments! Will use again for sure!”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Leo was very helpful & responded quickly to our questions. Darold at CALABO hauling was outstanding - knowledgeable & helpful, very pleasant to work with.”

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Posted 1 year ago

“Todo correcto y en plazo. Muy buena comunicación.”

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Posted 1 year ago

“Muy profesionales”

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Posted 1 year ago

Shiply is rated 4.5 based on 43,249 reviews