Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,251 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,251 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Hatalles gut geklappt.”

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Posted 1 year ago

“I’ve never used an auto transport service before and Shiply saved the day. I was surprised at how many offers I received. While prices were all over the place, it was awesome to be able to compare all the offers. The ability to communicate with the companies that bid was easy and seamless.”

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Posted 1 year ago

“Mike made moving my Toyota Tundra easy. The driver he got us was very professional and did a great job getting the truck here in a timely manner.”

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Posted 1 year ago

“Very satisfied with the service and delivery that Mr. Alejandro from Eddyalex group Inc. gave me. Everything arrived perfectly and he was very professional. I recommend them 100%.”

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Posted 1 year ago

“couldnt believe how quickly and how many quotes i received would recommend highly”

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Posted 1 year ago

“Parfait très bon service”

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Posted 1 year ago

“John gave me the option of late night drop off or the next morning. My wife being so excited to get her Camaro chose late night. Car arrived ahead of time in perfect condition. Off I was going to ship another vehicle I would definitely use them again.”

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Posted 1 year ago

“Terrible experience. No communication can only contact your email and the company is a bait and switch. Don't not use”

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Posted 1 year ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, John

Posted 1 year ago

“Shiply will get you honest quotes within minutes and the service received is unmatched.”

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Posted 1 year ago

“Super transport tout c’est très bien passer. Personne très sérieuse et très professionnel je recommande à 100%”

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Posted 1 year ago

“Very helpful”

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Posted 1 year ago

“I was very satisfied with the delivery eventhough this was my first time, the driver was very patient as there was delays with getting the car. I appreciate it so much.”

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Posted 1 year ago

“very happy. Communications could be better but quality of broker and driver was excellent. I used Xpert Trans”

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Posted 1 year ago

“Positive experience”

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Posted 1 year ago

“The delivery was successfully completed today, the only reason for 4 stars was the lack of communication from the company, I always had to chase and communications had not been passed on to drivers.”

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Posted 1 year ago

“Alles super geklappt, sehr zufrieden 👍”

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Posted 1 year ago

“The whole process got a 3 star rating. Arranging pickup within a 3 day window was extremely difficult even though there was a 2 week advanced notice and it was part of the bid. It took numerous e mails and then there was a 3 hour notice-a problem because the pickup location was at another residence. The driver who picked up my dresser was amazing-5 stars for him. He delivered the dresser very quickly and was respectful at both pickup and delivery sites.”

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Posted 1 year ago

Hi, Thanks for sharing your experience. I'm glad to hear the driver was respectful and prompt with delivery—he sounds like he did a great job. That said, I’m sorry the pickup process wasn’t as smooth as it should have been. Even with advance notice, you should be able to expect clear coordination and timely updates from your transport provider, especially when another party is involved at the pickup location. If you have any remaining concerns, feel free to get in touch with our support team at support@shiply.com. Kind Regards, John

Posted 1 year ago

“Worse service in the industry. BE CAREFUL They price out a shipment only to start hunting for drivers who won’t want to do it for the price they pay them. My truck never came until the gave up on vague excuses. Lets see when they will refund me.”

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Posted 1 year ago

Hi Frank, I'm sorry to hear about your experience. It’s frustrating to expect a confirmed service only to face delays and vague communication. That’s not the standard we aim for on the platform. Please note that the deposit paid to Shiply is for using the platform to connect with independent transport providers. If your shipment was never picked up and the booking was cancelled, the deposit is usually credited to your Shiply account. However, if you would prefer a refund instead, please contact us at support@shiply.com with your booking details, and our team will review your case. Kind Regards, Steve

Posted 1 year ago

“I got a lot of quotes, so I am sure that I paid a good price for shipping my car. The quotes came extremely quickly too.”

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Posted 1 year ago

“Una aplicación perfecta para unir particulares con empresas de transporte. Uso fácil y rápido para recibir presupuestos y comunicación con transportistas. Totalmente recomendable.”

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Posted 1 year ago

Shiply is rated 4.5 based on 43,251 reviews