Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.96

4.0 Rating 2,880 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,880 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

Visit Website

Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

Write Your review

Tell us how Sharps Bedrooms made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thought I was ordering a super wardrobe but I was totally wrong. Sales guy sold me a design which I didn't get - customer service is mon existent - caused damage to a newly decorated room. I was told fit would be 2/3 days now in 4th month and still not sorted. Avoid Sharps bedrooms and go anywhere else!!”

Helpful Report

Posted 10 years ago

“So far very un impressed. Designer was lovely and came when arranged and was brilliant with problems that may have caused issue. The surveyor on the other hand... had to wait over a month from seeing the designer to even getting an appointment for the surveyor... rush home from work on the day surveyor is meant to arrive to be told after my 3rd time of phoning that he wouldn't be coming as he had been delayed on a previous job and surveyor 're arranged for a further two weeks... in the meantime I don't know what to do with regards to decorating or fitting my new carpet as not had any dates as to when sharps bedrooms are even going to start the work. Really really not sure I would recommend sharps bedrooms to anyone ever.”

Helpful Report

Posted 10 years ago

“Looks like a cheap wardrobe. Can see joins, Hinges poor quality. Doors light and flap open. A side wardrobe is for display not clothes. Not what we wanted. Ripping it out and going with Hammond wardrobes. Lost £2600.”

Helpful Report

Posted 10 years ago

“I had bedroom wardrobes fitted. From start to finish the service was excellent. Designer listened to my requirements and produced wardrobes which far exceeded my expectations. Very quick turnaround and would definitely recommend.”

Helpful Report

Posted 10 years ago

“The designer was very nice, and everything seemed ok, but when the surveyor came he spotted a mistake so my wardrobes had to be completely changed, resulting in a poor second-best alternative design. Bedroom cleared as required, the parts were delivered on time, but the next day the fitter didn't turn up. I had to phone Sharps to find out why, and was told (a) he'd called in sick and (b) that they hadn't been able to contact him (?!?). They called several times to update on their lack of progress in finding an alternative fitter. Next day I'm told that they're sending their "very best expert fitter" who will get the job done in just one day. Really? I was told it would take 3 days. Apparently he'll work on in the evening until the job is finished... but he won't be coming for a week, so I've got to live with the mess that clearing the bedroom has created for ten days, before I'll have a chance of returning to normality. Needless to say I'm not happy with the upheaval & disruption, let alone the fact that I cleared my calendar for the fitting this week, and now they're impacting on my commitments next week. Thus far, a very different (and not in a good way) experience compared with the last time they fitted a bedroom for me, and I'd be very wary of using them again, or even recommending them to anyone else.”

Helpful Report

Posted 10 years ago

“The installation of my fitted bedroom furniture was dogged with incompetence from day one. The fitter tried his best but damaged and incorrect components had been supplied. These components were quickly re-supplied but were incorrect yet again. The fitter took longer than quoted by several days causing inconvenience. Some components had to be replaced after fitting because shortcuts had been taken to bodge the job, this resulted in redecorating and more inconvenience. The customer service department failed to correspond with me after my complaints, the only time they wrote was to demand the final 10% payment I had retained. Even though none of this was my fault they threatened me with debt collectors and the withdrawal of the twelve year warranty. all I wanted was some compensation for inconvenience, in the end they offered me £200 back on a bill of nearly £5,000. Although the finished product is ok, it's not fantastic and I would not use them again or recommend them, be warned!”

Helpful Report

Posted 10 years ago

“This is the third time I have used Sharps to give me the bedroom I wanted. Every time, in 2 different counties and houses, I have been delighted. The product is superb but what makes the experience so perfect is the logistics and the professionalism of the workmen they send to build it.”

Helpful Report

Posted 10 years ago

“We had a wardrobe installed by Sharps and it was a very good experience. It was done very professionally and very quickly and the result was fantastic. It looked exactly like the catalog. We highly recommend them for really good quality products and services!!”

Helpful Report

Posted 10 years ago

“The worst customer service , surveyor didnt turn up the 1st time and the 2nd time was over 2 hours late with no phone call. We have paid our deposit and since then things have gone down hill . The surveyor has informed us that what we were told on the original consultation has to be altered and surfaces would have a join and one of the wardrobe doors could only slide one way if we want soft close, not what we were led to believe. We havent yet had the bedroom fitted and were now wishing we had never agreed to go ahead. This company has from the beginning told us what a quality product they supply , that has yet to be seen, as the customer service has been poor quality.”

Helpful Report

Posted 10 years ago

“We had Sharpes out to adjust hinges on our wardrobes.The appointment was made at a time to suit me.The man was on time and carried out the work quickly and efficiently.We are delighted with the outcome.”

Helpful Report

Posted 10 years ago

“If your having a kitchen fitted,would you leave your plates ,food, flat screen TV and utensils in the room and decorate before hand .if your having a bathroom fitted would you leave towels ,toothbrushes ,make up,and dirty washing in the room..why oh why do people think it's ok to pull the carpet back once ,leave the bed down and put there clothes in a pile and leave the TV in the room ..also it's impossible to fit a bedroom wall to wall,floor to ceiling and not touch the walls or ceilings .its called a fitted bedroom. So every time you claim compensation for a scuffed wall or dust on your belongings,it comes off the fitters wage,the same one you thought was a nice bloke and done a good job.”

Helpful Report

Posted 10 years ago

“We had a bespoke double wardrobe designed and installed by Sharps. The wardrobe had to fit in the corner of a bedroom where the corner angle was less than 90 degrees, and had also got to enclose the gas boiler. Firstly they worked with us to produce a mutually acceptable paper design, including any boiler safety requirements. The fitter machined all the panels to size on-site during the installation process providing a first class finished wardrobe in a day. Sharps were professional from start to finish.”

Helpful Report

Posted 10 years ago

“I had wardrobes fitted by Sharps. They look great, are good quality. The fitter was professional and fitted them very quickly. They are very spacious and made with good materials. I would recommend Sharps to anyone.”

Helpful Report

Posted 10 years ago

Helpful Report

Posted 10 years ago

“Great services from Sharps, wardrobes look great and feel like a quality product, would highly recommend sharps Carl Jones”

Helpful Report

Posted 10 years ago

“Salesperson/designer that came to the house did not really listen to our needs and very much pushed on us what he thought was best for us. Hence the finished room does not meet our needs in terms of layout and storage. We went with Sharps because they were cheaper than the other quotes. The fitter was pleasant, but we did not notice until he had gone that there was a large scratch across one of the surfaces. We had no way of proving it was there before he left and that we had not done it ourselves so we have to put up with it. The fitter also took paint off the walls in several places.We also found that he had swept all the sawdust and dirt behind the cupboards and left it there - Yuck! Cupboards seem fairly sturdy and drawers run smoothly. Overall it was OK but nothing special.”

Helpful Report

Posted 10 years ago

“Excellent service from start to finish, gave us exactly what we wanted and didn't pressure us to go outside our budget.”

Helpful Report

Posted 10 years ago

“We had great service from Sharps when we ordered our 5-door wardrobe and alcove bookcases. Really prompt response to our initial enquiry, the consultant that came out was really helpful and friendly - and he came on a Sunday which was great given that we work full-time. The fitter was also great, although he did leave quite a lot of spare wood behind which was a pain to get rid of. We are really happy with the products. They are great quality and look brilliant. I think we could have got cheaper elsewhere but we needed to buy them on credit so this was a perfect solution for us. Rebecca Love”

Helpful Report

Posted 10 years ago

Helpful Report

Posted 10 years ago

“Sharps were very keen to give a quote and were quick to respond and provide options. We resisted the temptation to sign up there and then and insisted that we take our time. This didn't cause an issue but we had to be firm. Fitting was faultless and done to an excellent standard. The only quibble is after sales service. We have a faulty door and are having to wait 6 weeks to have someone rectify it. Sharps aren't cheap and so I expect top drawer after sales service which I don't think we're getting. Hence 3 starts.”

Helpful Report

Posted 10 years ago

Sharps Bedrooms is rated 4.0 based on 2,880 reviews