Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.94

3.9 Rating 2,916 Reviews

74 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

3.9

Based on 2,916 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

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“Just had sharps sonota bedroom fitted which is supposed to be top of the range. The designer came told us what we needed gave us a price and it was just like pulling a rabbit out of a hat. The price was incredible but lo and behold they had an offer on which is a very poor sales technique. Then the surveyor came spent 2 hours in our home and it's back to the drawing board, we eventually settled on just having 2 wardrobes fitted. We were told from outset that all bedrooms are bespoke and made in the sharps factory which was not true the doors are made of wood with an oak veneer and imported and the rest of the wardrobes cheap as chips chipboard and moulded MDF . Not what you would expect for the amount of money . Let us hope that the 12 year guarantee never ends to be claimed on. I would not recommend this company or its product to anyone”

Helpful Report

Posted 11 years ago

“We have just had a wardrobe and bedroom furniture installation completed we have no complaints about the final workmanship and the fitter was great. However the service sharps have provided from the start has been abysmal. The original designer took 4 hours to come up with a drawing. When this was checked a week later by the surveyor it was found that most of what he had designed would not work and would not fit into the space we had. It took a second visit by another designer and another surveyor before we finally had any idea on what we could have. Even so there were still issues with the second design that needed sorting. We were promised a delivery date and a fitting start date neither of which were kept to. When the fitter started he found design and measurement problems that he had to deal with on the spot or ask us what we thought. When you try and contact anybody from Sharps you get the run around and when told a manager would be calling it never materialises so you have to call again and again. When the wood etc was delivered the wall in our bedroom that had been newly plastered and painted was gouged when they just dropped sheets of wood on it. Overall had we know before what I know know I would avoid using Sharps as there are plenty of people out there who are better and cheaper. Their customer service is dreadful.”

Helpful Report

Posted 11 years ago

“Think twice before buying from Sharps Bedrooms, I wouldn’t use them again! I had wardrobes fitted by Sharps last week and I have to say they aren’t worth the £4.5k I paid! I expected good quality product and service, not poor quality materials and even poorer attitude from the customer services department. Even at half the price they’d be too expensive, given the majority of the construction is from cheap chipboard! The design built wasn’t to the salesman / surveyors sketch, however they refused to accept this and even put the onus back onto me for signing the drawing. They didn’t return calls or acknowledge emails until I threatened to report the issues to the finance company, even then I still had to chase up. They’ve finally acknowledged there’s a design issue and offered a token rather than true refund. Added to that and for your troubles the installer will leave you several bags of rubbish on your door step for you to get rid of, including panels nearly 3 metres long. Not what you’d expect when paying so much money!”

Helpful Report

Posted 11 years ago

“Recently had bedroom fitted, looks good but i would advise people to shop around, on reflection i wish we had as i really have to question the way they work out pricing, not realistic,in fact its a rip off. WE WILL NOT USE SHARPES AGAIN!!”

Helpful Report

Posted 11 years ago

“Initial sales pitch was excellent. Then the survey visit completely revised both the layout, the price and the product range chosen. Fitting date was also revised. Error made in fitting and still waiting 6 weeks later for this to be remedied. Customer service shocking - told they were very busy and I was causing them problems!!!!! Don't be fooled by this company; they over promise and under deliver”

Helpful Report

Posted 11 years ago

“I never write reviews but often read them but felt compelled to say what a wonderful service I recieved from Sharps from start to finish. The designer was helpful the price was the price no doubling then halving. The surveyor arrived when he said he would delivery was faultless and John the fiited from Taunton was a first class worker who constructed a beautiful bedroom. All in all a straight forward no hassle process.”

Helpful Report

Posted 11 years ago

“Had a design consultant come and quote a price. This company always state half price sale and 20% extra off before blah blah blah. The price give was insane and then halved pus an extra 15% off. There is no doubt in my mind that the price is x. It is then doubled. Then the statement is made that this is the price but with discount the figure is is then halved. Pretty annoyed with this type of sales pitch. It is not discounted!”

Helpful Report

Posted 11 years ago

“Well designed, fitted and finished, friendly clean and tidy fitter.”

Helpful Report

Posted 11 years ago

“I liked the product and believe the flexibility in the range being able to be built to fit difficult areas is fantastic and the quality appears good but.........I was put in a difficult situation of having to make a quick decision or loose out on an additional 15% discount. This sum would be a fantastic additional saving and put pressure on me to commit when I really needed more time to plan everything in more detail. Sale lost as a result! Please don't push customers!”

Helpful Report

Posted 11 years ago

“We had shaker wardrobes fitted in our guest bedroom. Everything went to plan, no delays, and the fitter was helpful. The finished wardrobes are excellent. I would definitely recommend Sharps.”

Helpful Report

Posted 11 years ago

“I have had my Sharps bedroom for a while now and really love it. My bedroom is my favourite room. I also highly recommend the sales rep we had, she was lovely and nothing was to much trouble”

Helpful Report

Posted 11 years ago

“Their prices are very expensive and I'm sure if I had shopped around I would have found a much better deal. But the designer and installers were very friendly and I'm happy with the final outcome.”

Helpful Report

Posted 11 years ago

“Oh dear , my experience has been awful and today, my wardrobes were fitted. Not what I ordered and look awful. Fitter just said he was doing what he was given. Showed him the design I had signed for but did not care. Left all his rubbish and stacks of spare wood!! Do not use Sharps, there do not care about their customers.”

Helpful Report

Posted 11 years ago

“Mr nick. Coming out with stupid comments can cause hundreds maybe thousands of people to loose their jobs ,because you got sacked for doing a bad job .grow up and move on and try to find a gullible employer to take you on. I heard about how bad you was,so grow some b--ls and get a life”

Helpful Report

Posted 11 years ago

“I have worked for this company. They are Thieves. We where told we could discount up to 58% if needed to. Why should someone save 58% and somebody else save 50% on exactly the same product ?? Its wrong.”

Helpful Report

Posted 11 years ago

“Very poor customer service. I've been waiting for sharps to come and finish the job they have started but have failed to do anything about it. Customer service clearly just take messages and problems don't get solved. I've taken 5 days off work losing money as in self employed, yet they say their fitters won't come at 6pm to finish a simple job. Buck up your ideas sharps! Also I've had 8 promised phone calls back and I get nothing.”

Helpful Report

Posted 11 years ago

“Thought I was ordering a super wardrobe but I was totally wrong. Sales guy sold me a design which I didn't get - customer service is mon existent - caused damage to a newly decorated room. I was told fit would be 2/3 days now in 4th month and still not sorted. Avoid Sharps bedrooms and go anywhere else!!”

Helpful Report

Posted 11 years ago

“So far very un impressed. Designer was lovely and came when arranged and was brilliant with problems that may have caused issue. The surveyor on the other hand... had to wait over a month from seeing the designer to even getting an appointment for the surveyor... rush home from work on the day surveyor is meant to arrive to be told after my 3rd time of phoning that he wouldn't be coming as he had been delayed on a previous job and surveyor 're arranged for a further two weeks... in the meantime I don't know what to do with regards to decorating or fitting my new carpet as not had any dates as to when sharps bedrooms are even going to start the work. Really really not sure I would recommend sharps bedrooms to anyone ever.”

Helpful Report

Posted 11 years ago

“Looks like a cheap wardrobe. Can see joins, Hinges poor quality. Doors light and flap open. A side wardrobe is for display not clothes. Not what we wanted. Ripping it out and going with Hammond wardrobes. Lost £2600.”

Helpful Report

Posted 11 years ago

“I had bedroom wardrobes fitted. From start to finish the service was excellent. Designer listened to my requirements and produced wardrobes which far exceeded my expectations. Very quick turnaround and would definitely recommend.”

Helpful Report

Posted 11 years ago

Sharps Bedrooms is rated 3.9 based on 2,916 reviews