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Sharps Bedrooms Reviews

4.0 Rating 2,911 Reviews
74 %
of reviewers recommend Sharps Bedrooms
4.0
Based on 2,911 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 90%
Customer Service
Communication Channels
Telephone, Email
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Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023
"Linda"
Sharps Bedrooms 5 star review on 11th July 2023
"Beccy Barker- Smith"
Sharps Bedrooms 5 star review on 18th December 2019
Margaret Marshall
Sharps Bedrooms 5 star review on 13th January 2019
Carey
Sharps Bedrooms 5 star review on 13th January 2019
Carey
Sharps Bedrooms 5 star review on 13th January 2019
Carey
Sharps Bedrooms 5 star review on 20th November 2018
C Johnston
25
Anonymous
Anonymous  // 01/01/2019
I never write reviews but often read them but felt compelled to say what a wonderful service I recieved from Sharps from start to finish. The designer was helpful the price was the price no doubling then halving. The surveyor arrived when he said he would delivery was faultless and John the fiited from Taunton was a first class worker who constructed a beautiful bedroom. All in all a straight forward no hassle process.
Helpful Report
Posted 11 years ago
Had a design consultant come and quote a price. This company always state half price sale and 20% extra off before blah blah blah. The price give was insane and then halved pus an extra 15% off. There is no doubt in my mind that the price is x. It is then doubled. Then the statement is made that this is the price but with discount the figure is is then halved. Pretty annoyed with this type of sales pitch. It is not discounted!
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Posted 11 years ago
Well designed, fitted and finished, friendly clean and tidy fitter.
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Posted 11 years ago
I liked the product and believe the flexibility in the range being able to be built to fit difficult areas is fantastic and the quality appears good but.........I was put in a difficult situation of having to make a quick decision or loose out on an additional 15% discount. This sum would be a fantastic additional saving and put pressure on me to commit when I really needed more time to plan everything in more detail. Sale lost as a result! Please don't push customers!
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Posted 11 years ago
We had shaker wardrobes fitted in our guest bedroom. Everything went to plan, no delays, and the fitter was helpful. The finished wardrobes are excellent. I would definitely recommend Sharps.
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Posted 11 years ago
I have had my Sharps bedroom for a while now and really love it. My bedroom is my favourite room. I also highly recommend the sales rep we had, she was lovely and nothing was to much trouble
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Posted 11 years ago
Their prices are very expensive and I'm sure if I had shopped around I would have found a much better deal. But the designer and installers were very friendly and I'm happy with the final outcome.
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Posted 11 years ago
Oh dear , my experience has been awful and today, my wardrobes were fitted. Not what I ordered and look awful. Fitter just said he was doing what he was given. Showed him the design I had signed for but did not care. Left all his rubbish and stacks of spare wood!! Do not use Sharps, there do not care about their customers.
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Posted 11 years ago
Mr nick. Coming out with stupid comments can cause hundreds maybe thousands of people to loose their jobs ,because you got sacked for doing a bad job .grow up and move on and try to find a gullible employer to take you on. I heard about how bad you was,so grow some b--ls and get a life
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Posted 11 years ago
I have worked for this company. They are Thieves. We where told we could discount up to 58% if needed to. Why should someone save 58% and somebody else save 50% on exactly the same product ?? Its wrong.
Helpful Report
Posted 11 years ago
Very poor customer service. I've been waiting for sharps to come and finish the job they have started but have failed to do anything about it. Customer service clearly just take messages and problems don't get solved. I've taken 5 days off work losing money as in self employed, yet they say their fitters won't come at 6pm to finish a simple job. Buck up your ideas sharps! Also I've had 8 promised phone calls back and I get nothing.
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Posted 11 years ago
Thought I was ordering a super wardrobe but I was totally wrong. Sales guy sold me a design which I didn't get - customer service is mon existent - caused damage to a newly decorated room. I was told fit would be 2/3 days now in 4th month and still not sorted. Avoid Sharps bedrooms and go anywhere else!!
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Posted 11 years ago
So far very un impressed. Designer was lovely and came when arranged and was brilliant with problems that may have caused issue. The surveyor on the other hand... had to wait over a month from seeing the designer to even getting an appointment for the surveyor... rush home from work on the day surveyor is meant to arrive to be told after my 3rd time of phoning that he wouldn't be coming as he had been delayed on a previous job and surveyor 're arranged for a further two weeks... in the meantime I don't know what to do with regards to decorating or fitting my new carpet as not had any dates as to when sharps bedrooms are even going to start the work. Really really not sure I would recommend sharps bedrooms to anyone ever.
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Posted 11 years ago
Looks like a cheap wardrobe. Can see joins, Hinges poor quality. Doors light and flap open. A side wardrobe is for display not clothes. Not what we wanted. Ripping it out and going with Hammond wardrobes. Lost £2600.
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Posted 11 years ago
I had bedroom wardrobes fitted. From start to finish the service was excellent. Designer listened to my requirements and produced wardrobes which far exceeded my expectations. Very quick turnaround and would definitely recommend.
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Posted 11 years ago
The designer was very nice, and everything seemed ok, but when the surveyor came he spotted a mistake so my wardrobes had to be completely changed, resulting in a poor second-best alternative design. Bedroom cleared as required, the parts were delivered on time, but the next day the fitter didn't turn up. I had to phone Sharps to find out why, and was told (a) he'd called in sick and (b) that they hadn't been able to contact him (?!?). They called several times to update on their lack of progress in finding an alternative fitter. Next day I'm told that they're sending their "very best expert fitter" who will get the job done in just one day. Really? I was told it would take 3 days. Apparently he'll work on in the evening until the job is finished... but he won't be coming for a week, so I've got to live with the mess that clearing the bedroom has created for ten days, before I'll have a chance of returning to normality. Needless to say I'm not happy with the upheaval & disruption, let alone the fact that I cleared my calendar for the fitting this week, and now they're impacting on my commitments next week. Thus far, a very different (and not in a good way) experience compared with the last time they fitted a bedroom for me, and I'd be very wary of using them again, or even recommending them to anyone else.
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Posted 11 years ago
The installation of my fitted bedroom furniture was dogged with incompetence from day one. The fitter tried his best but damaged and incorrect components had been supplied. These components were quickly re-supplied but were incorrect yet again. The fitter took longer than quoted by several days causing inconvenience. Some components had to be replaced after fitting because shortcuts had been taken to bodge the job, this resulted in redecorating and more inconvenience. The customer service department failed to correspond with me after my complaints, the only time they wrote was to demand the final 10% payment I had retained. Even though none of this was my fault they threatened me with debt collectors and the withdrawal of the twelve year warranty. all I wanted was some compensation for inconvenience, in the end they offered me £200 back on a bill of nearly £5,000. Although the finished product is ok, it's not fantastic and I would not use them again or recommend them, be warned!
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Posted 11 years ago
This is the third time I have used Sharps to give me the bedroom I wanted. Every time, in 2 different counties and houses, I have been delighted. The product is superb but what makes the experience so perfect is the logistics and the professionalism of the workmen they send to build it.
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Posted 11 years ago
We had a wardrobe installed by Sharps and it was a very good experience. It was done very professionally and very quickly and the result was fantastic. It looked exactly like the catalog. We highly recommend them for really good quality products and services!!
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Posted 11 years ago
The worst customer service , surveyor didnt turn up the 1st time and the 2nd time was over 2 hours late with no phone call. We have paid our deposit and since then things have gone down hill . The surveyor has informed us that what we were told on the original consultation has to be altered and surfaces would have a join and one of the wardrobe doors could only slide one way if we want soft close, not what we were led to believe. We havent yet had the bedroom fitted and were now wishing we had never agreed to go ahead. This company has from the beginning told us what a quality product they supply , that has yet to be seen, as the customer service has been poor quality.
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Posted 11 years ago
Sharps Bedrooms is rated 4.0 based on 2,911 reviews