Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.95

4.0 Rating 2,894 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,894 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5

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Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

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“This is the second time that we have used Sharps and again been very impressed with the organsition from assisting with ideas, delivery of parts for the wardrobe and the instalment itself was very professionally completed - highly recommended and we will definitely be using Sharps again! L Chapman St Albans, Hertfordshire”

Helpful Report

Posted 11 years ago

“The first sales assistant I encountered in one of your stores did not inspire me to buy your product. Once I returned to the store and a new assistant served me the service right from beginning to end of the installation of the sliding door wardrobe that was fitted was excellent.”

Helpful Report

Posted 11 years ago

“Extremely Poor Customer Service! In january I requested a home visit for walk in wardrobe planning. Sharps booked it for 7pm the following Thursday, that day I realised that I had not had a confirmation, I duly rang Sharps to be told that the appointment had been cancelled due to ill health which is fair enough, but when were they going to tell me? Sharps rebooked the appointment for the following Thursday at 7pm.....by 7.30 no show, I called Sharps at 7.45 to ask if their representative was lost delayed....was told by Sharps that if the rep hadn't shown by now then the appointment probably wasn't going ahead...they promised to look into this & get back to me on Friday.....no call...chased.. few day s later again no call I chased.......chased.....no call.....chased....still calling them 3 weeks later as I believe I am due some sort of explanation surely? Same drivel each time from various employees at Sharps head office " I can only apologise, I don't know whats happened here, I will get someone to call you" Its now almost a month later and I am still waiting. Sharps obviously don't want or need my business.”

Helpful Report

Posted 11 years ago

“The experience was good, sales weren't too pushy and installation was on time and to a good standard. For the cost I would have expected the fitter to take all waste with him. He brought all the boxes downstairs but it was left in all of our recycling and bins rather than being taken away in a van.”

Helpful Report

Posted 11 years ago

“We're so pleased with our fitted wardrobe. The sales lady explained everything very well. The surveyor checked we knew exactly what would happen. The fitter was polite and efficient and made the minimum of disruption. The quality is outstanding.”

Helpful Report

Posted 11 years ago

“We were extremely pleased with the overall service from start to finish. Everyone was very helpful and efficient. We are also extremely pleased with the end result. It was all done very professionally and not too expensive. Pauline Maddock Jones”

Helpful Report

Posted 11 years ago

“The Sharps bedroom was very expertly fitted when I moved into my new flat at the end of October 2014. Both sales consultants and fitter were good. However a few weeks later I tried to order an extra small bedside cabinet and was told I would have to pay list price, with any discounts, as it could not be considered as part of my original order. As the price quoted was well over £400 I refused and ordered one from somewhere cheaper. It is a pity it does not exactly match the other bedroom furniture, but I saved approx. £320 by doing this. Find it hard to believe that Sharps take this attitude, for whatever reason they quoted at the time, which resulted in a loss of goodwill for the company.”

Helpful Report

Posted 11 years ago

“We were very impressed with the service provided by all people involved in the buying of our fitted wardrobe.We had a lovely salesman who didn't push things on us (but would have liked more to made of the extras available such as lighting, drawer dividers etc. as these weren't mentioned at all!!) we had to get the room plastered before the fitting and they were very flexible as too when they could fit it. The carpenter that built the wardrobe was very efficient, we were quoted that installation would take 2 days but it only took 1 !! they are very expensive products but well worth the extravagance!”

Helpful Report

Posted 11 years ago

“I found the whole experience brilliant from the time I walked into the show room to enquire through to the fitting of my bedroom. Deliveries were on time, designer was very helpful and the fitter efficient and tidy. Full marks, Karen Heath”

Helpful Report

Posted 11 years ago

“Initial problems over agreeing a convenient fitting date as Sharps didn't offer any flexibility. Actually very pleased with final installation which transformed an awkward- shaped bedroom. The fitter handled a difficult job very competently .”

Helpful Report

Posted 11 years ago

“The customer service is good from design through to installation. The quality of the product is very good. Installation is efficient with minimum disruption and they clear up their mess.”

Helpful Report

Posted 11 years ago

“The designer and surveyor were very efficient. We achieved a good design plan after one return visit, due to the strange shape of our room. The final result - installed by an excellent and pleasant fitter- looks good and does exactly what we need.”

Helpful Report

Posted 11 years ago

“Excellent friendly service. The plans were well drawn and advice given used space available well. Quick to arrange fitting and excellent professional fitting and tidy work. Duncan Brown”

Helpful Report

Posted 11 years ago

“For our new born coming we ordered quite a bit of work to be carried on from Sharp Bedroom. We decided to go with them because we decided to trust a big brand even if more expensive. At first we thought they were behaving professionally, this until the moment of fitting our order. Everything that could have been done wrong... It actually went. Wrong measurements lead to have to rethink the entire design, wrong handles, useless elements not fitting with the given brief, a true nightmare. After a formal complain, we got a guy coming to carrying on an assessment, few weeks later we received a call that we got a compensation discount for the inconvinient 300 pounds over 6500 because what we claimed wasn't written in the contract! Ergo, if you decide to go with them, pretend to record every single requirement.”

Helpful Report

Posted 11 years ago

“was pleased with the service received and finish of product good although the screws used for the handles were burred and sharp and had to be smoothed off. However was not pleased to be left with boxes of offcuts and lots of other rubbish especially after phoning sharps and being told this rubbish would be collected but never was. would think for the price paid any excess rubbish would be taken away.”

Helpful Report

Posted 11 years ago

“Some confusion with delivery of bedroom units, but this was eventually sorted. Otherwise we were very satisfied with the quality of the products and the determination of the fitter to ensure that we were entirely happy.”

Helpful Report

Posted 11 years ago

“There was some confusion with delivery of the wardrobe units, but this was dealt with. Otherwise, we were very satisfied with the quality of the units and impressed with the fitter, who could not do enough to ensure that we were happy with the results. A minor problem with the gap in the doors of one unit was dealt with quickly and efficiently.”

Helpful Report

Posted 11 years ago

“The end product was worth all the upheaval. Good quality furniture. Installer very accommodating.”

Helpful Report

Posted 11 years ago

“Service was first class on both our installations. Staff were very knowledgeable & helpful. Fitter was very professional & cleaned up completely after work was done. He kept us informed at all times. Finished units are of top quality & look like they will last longer than the house! Mike Bartram”

Helpful Report

Posted 11 years ago

“Very impressed with the service from start to finish. A good quality product.”

Helpful Report

Posted 11 years ago

Sharps Bedrooms is rated 4.0 based on 2,894 reviews