Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.97

4.0 Rating 2,866 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,866 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

Visit Website

Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

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“Excellent quality. Installer was very thorough worked full days without a break. Left room clean each day very impressive. Would have no hesitation in recommending Sharps. Thank you for stress free experience.”

Helpful Report

Posted 1 week ago

“As their advert says they really did maximise the space and the wardrobes look great. Feel like they'll last forever. The company couldn't have been more accommodating as we went through the process and each person from designer, Anthony, surveyor, Michael and fitter, Kyle, really complimented the work of the others. From the staff in the Newport shop to the staff in the head office through the delivery father and son team I genuinely couldn't have had a more pleasant experience and what's more - unusual for these days - they did everything on time when they said they would. Hence 5 stars!”

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Posted 2 weeks ago

“It is very good furniture would recommend anybody to buy from them Excellent quality.”

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Posted 2 weeks ago

“Stunning media unit, very pleased with all the planning procedures and first class communication.”

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Posted 2 weeks ago

“Great service, price and quality. The fitters were amazing and the office staff very efficient in organising the job. Third time we've used them and would do so again without hesitation.”

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Posted 2 weeks ago

“Wouldn’t go to anyone else, fantastic job!”

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Posted 2 weeks ago

“Very efficient process. Well qualified fitter, who took a pride in his work and created an excellent set of wardrobes. The finish is very good and we are delighted with the result. Thank you.”

Helpful Report

Posted 2 weeks ago

“Emailed us the day after we had paid to say we could have discount if we recommended someone else. We had been recommended by my daughter but oh no we were too late. This to me is cheating . Would not recommend them to anyone though the fitter did a good job!”

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Posted 2 weeks ago

“marketar sdfjkl”

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Posted 3 weeks ago

“Worst decision I’ve ever made. Haven’t even got the wardrobes fitted yet. Their cost is astronomical and their service is diabolical. No fitter turned up yesterday and the customer service of getting it sorted is dreadful. They’re so bad I had a nervous breakdown, was unable to work and my son’s exams have now been vastly affected. Apparently a fitter is going to bother to turn up today, but only when the timing suits. There’s no urgency or customer care. I’ve new carpets being fitted purposefully booked to time after the wardrobes would be finished. I don’t now know what I’m going to do about that and Sharps just don’t care. Everyone you speak to is just harsh, unhelpful and off and I’m supposed to be the customer paying a fortune. It was a huge decision to spend this much on wardrobes as we don’t have huge amounts of money and all I can say to anyone considering it is DON’T. I wish I’d just stuck with freestanding. These people need closing down with huge warnings. I notice on a website it says their wardrobes start at £1,500. No they don’t they’re a lot more so that’s a complete lie or I’ve been completely ripped off. Cowboys describes this company politely. DO NOT TOUCH. I cannot warn enough.”

Helpful Report

Posted 3 weeks ago

“‘’ whole process executed in pleasant and efficient manner, with my requirements taken on board. Very pleased with my new cupboards and impressed that my installer, Dave Rock, was able to complete the job in such a confined space. He cleared up nicely too but should invest in a new Vac soon.’’”

Helpful Report

Posted 1 month ago

“This experience is utterly unacceptable and should be avoided at all costs. The behavior displayed was rude, racist, intimidating, and completely unprofessional. My mother scheduled an appointment with your company today for two fitted wardrobes. Three years ago, we had a representative visit us to provide an estimate for our home renovation. Since then, we have made significant changes to the layout of our home, and we are now ready to proceed with the project. When your sales executive, Jonothan, arrived, he immediately recognized my mother and began to act in a condescending and aggressive manner. He started with comments like, "Oh, you booked me again to waste my time, have you? Where is your wealthy husband who sells cars? Doubt he sells lambos and ferraris.. I doubt you can afford us at all. Are you going to pay me? Why isn't he here?" My mother, understandably upset by this disrespectful behavior, asked why it mattered and if he would proceed with measuring and listening to her ideas. He dismissed her, saying there was no point and suggested she go to other companies that she could afford. To make matters worse, when she mentioned another company, he remarked, "Ah, they're all foreigners; you're better off with them." This conversation continued with even more disrespectful remarks that i wont add for now.. As a head manager for a large company that prioritizes sales and customer service, I find this behavior appalling. My mother was left feeling upset, unsafe, intimidated, anxious, and embarrassed. It is unacceptable to judge individuals based on their nationality or appearance, and it is outrageous for someone to make assumptions about my parents' financial situation. Fortunately, my mother maintained her composure and politely asked him to leave. I can only imagine that if my father or I had been present, the situation would have escalated further. I will be posting a review every day until this sales executive is no longer with your company and my parents receive a formal apology.”

Helpful Report

Posted 2 months ago

“Excellent service from start to finish. Our fitter Peter Horvath left no mess and cleared up.”

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Posted 2 months ago

“An awful man (sales) arrived, couldn’t hide his disappointment when faced with a run of cupboard and drawers (rather than walk in wardrobe he had been told!) became matter of fact and verged on rudeness when he couldn’t overcome the problem of there being a door to under eave storage in the way, his already made units would not fit! He couldn’t wait to leave, even saying he didn’t want his coffee as he’d rather “get off” horrid, rude man! Hammonds came the day after and sorted everything out, couldn’t fault them, awaiting fitting in 5 weeks time.”

Helpful Report

Posted 2 months ago

“Shockingly bad company. Strongly advise you do not engage. Promised a true fitted solution received the complete opposite. Could have done a better job myself with a hammer as the only tool. Holes knocked in walls of a brand new house and told minor damage. Such a flimsy design the door frame needed remedial work to ensure the strength of the door and not allow it to pull off the wall. This changed it from a fitted wardrobe to some hodgepodge of internal panels to be added to provide the necessary strength and cover up the holes that would require a complete re-plaster to put right. The fitters and managers there after applied pressure tactics to get you to sign off and could not get out quick enough. The sales person promised the world clearly knowing the issues to come. The designer messed up the design from the start. Sharps say in the terms and conditions these things happen and tough. Had £100 refunded for a £1700 installation and a few thousand pounds worth of damage. If this reviewer does not get the point across you only have yourself to blame.”

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Posted 3 months ago

“Excellent service from start to finish and a very thorough and professional process. I'm delighted with my installation and the fitter, Mark Cawley, was superb! It's definitely an investment but the quality and the experience is worth it!”

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Posted 3 months ago

“just what we wanted.”

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Posted 3 months ago

“I had my wardrobes fitted this week, I absolutely love it, we received excellent customer service and our fitter David Rock done an excellent job of the fitting, thank you so much”

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Posted 3 months ago

“I am a previous Sharps customer and decided to go back to Sharps for a wardrobe in my second bedroom. Everything went smoothly, from the sales rep coming to our house for a quote, to the surveyor coming and confirming everything. Everything went downhill when their installer came to our house to install. We had the rudest installer I could imagine. I was abroad for work and had arranged the installation in advance. The man came into my house stayed a few minutes was incredibly rude to my wife and then left, not doing the work. The reason for this was that there was not enough room in adjacent room to setup to do the work. He did not call sharps whilst at my house with my wife so they could come to some agreement before he left, he literally came in, looked, didn’t answer any of my wife’s questions and left. I have never been more infuriated in my life. It’s as if I allowed a random man off the street to enter my home with my wife to speak rude to her whilst I am in a different country and pay for it to happen. Their Customer Service Manager then had the audacity to offer £100 for the inconvenience which is an insult. Not only was my wife upset, spoken to rudely, our plans having to be changed to allow for a different fitting they shave £100 of thousands of pounds.. I strongly and mean strongly do not encourage anyone to go with Sharps. Many years ago the service and quality was worth the premium but I have had work from Harveys and even paid a higher premium for a carpenter to do bespoke work, both 1000 times better than Sharps.”

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Posted 3 months ago

“Nobody even bothered to turn up to the home visit that I booked. No phone call or email to tell me that it had been cancelled. Wasted my whole day for no reason. Awful customer service.”

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Posted 4 months ago

Sharps Bedrooms is rated 4.0 based on 2,866 reviews