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Sharps Bedrooms Reviews

4.0 Rating 2,835 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

4.0

Based on 2,835 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

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0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

Sharps Bedrooms 5 star review on 11th July 2023

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Sharps Bedrooms 5 star review on 13th January 2019

Sharps Bedrooms 5 star review on 13th January 2019

Sharps Bedrooms 5 star review on 20th November 2018

25

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We recently had some wardrobes and chests of drawers fitted in our dormer bedroom. The space was difficult to design and fit, but the fitter we had, Craig Renton, was really good. He worked hard for 3 days and did a fantastic job. He ran through everything before he left and explained how to remove the drawers if needed. Sharps arranged for the waste to be collected, except fir anything we wanted to keep. We’re very pleased with the result.”

Posted 6 months ago

“No cushion provided for window. Seat”

Posted 8 months ago

“We love our wardrobes and the fitter was brilliant. The reason we haven’t rated it with 5 stars is to do with the handles - one door didn’t have any, we were expected to wedge our fingers behind a door and prise it open! I requested a handle for that door and was sent one to attach myself. That solved the problem, but we were surprised they had thought the original design was ok. Since then, one of the handles on another of the doors keeps falling off. It is surprising in what is an otherwise quality product.”

Posted 9 months ago

“We love our wardrobes and the fitter was brilliant. The reason we haven’t rated it with 5 stars is to do with the handles - one door didn’t have any, we were expected to wedge our fingers behind a door and prise it open! I requested a handle for that door and was sent one to attach myself. That solved the problem, but we were surprised they had thought the original design was ok. Since then, one of the handles on another of the doors keeps falling off. It is surprising in what is an otherwise quality product.”

Posted 9 months ago

“The designer was very clear and did a very professional job.”

Posted 1 year ago

“Design appointment went well and the designer listened to what we needed and came up with some ideas that we had not thought of.”

Posted 1 year ago

“Great design meeting. Good discussion about how doors would open and affect nearby furniture, and very clear about what would be required from me before fitting took place. The only reason it's a 4-star and not a 5 is because the designing bit on the computer took rather a long time and I sort of sat there, waiting, not knowing if I could go off and do something else. I guess I could have asked...! But generally, really helpful and thorough work from the designer.”

Posted 1 year ago

“The salesman was ok, smart and friendly. We'll be going ahead with Sharps but with a different design.”

Posted 1 year ago

“Very helpful and polite”

Posted 1 year ago

“The visit was good. Answered all of our questions. Had plenty of examples to look at.”

Posted 1 year ago

“Friendly and knowledgeable sales consultants who visit your home and take time to help you decide on the best products to meet your needs. Pricing policy is a mystery known only to Sharps but it always has been like that.”

Posted 1 year ago

“Initial visit to store was pretty disappointing. I visited the Cheltenham store to have a look at what was on offer & in the hope of talking to someone who would be able to give an indication of what the design I wanted would cost. Store was tiny & the sales assistant(?) didn't really appear to know much about what she was selling (not sure that selling is the right word as she couldn't even give me an indication of price). Had a quick look around & she booked in a designer to visit. Overall feeling underwhelmed at this point as I'd made a special trip out just for this. A few days later, met Jasmine (my designer) at the house. She had a measure up & we worked through a design together, she was more than happy to go back over & change things & look at different options. More than happy with the service Jasmine provided, just not keen on how the business model works. Jasmine is only able to carry small material samples around in the car which makes it hard to try & fully visualise what's going to be installed - this is where being able to get a basic design done in store would be more beneficial in my opinion. Only after spending over an hour going through this process was I finally able to be given an a price, which was only valid if I agreed to go ahead there & then. Otherwise I'd lose one of the discounts that had been applied which i believed equated to around £700, so not a small difference. Again I understand the business model & why they would do it that way but when you're about to spend thousands of pounds, it would be nice to have a bit of time to consider your options. They could easily give a 7 day time frame & (as long as no changes are needed) allow for the contract to be agreed & paid for by phone/email/online. Anyway, agreed to go ahead with ordering & Jasmine sorted the paperwork & took initial 25% Deposit. Later that day I received a phone call to book in the surveyor. About 3 days later, I met the surveyor on site. I can't remember his name but a pretty uneventful visit. He just had to do a check that what had been designed would actually work & fit in the space available. No problems here, I just left him to it & then had to sign a couple of bits. He was on his way with installation booked around 8 weeks later (w/c 13/6) with a note on the system that I'd like sooner if possible. Around 6 weeks later, email received to confirm delivery & installation date as well as take the second payment (65% of total). Delivery confirmed for the Friday before installation (10/6), this all happened without a problem. Text received the day before with a 3 hour delivery window with two vans turning up the following morning to deliver. Installation was booked to start the following Wednesday (15/6). Received a call after delivery asking if the installer could start on Tuesday instead (no problem). Received another call & email later the same day asking if he could start Monday afternoon (confirmed on the Monday no problem) Dawid (installer) arrived at around 1.30 on Monday, returned Tuesday just after 8am until about 4-4.30. Returned on the Wednesday around 8am & finished up & gone by around 2pm. Dawid gave a quick run through of the wardrobes when done & final payment of 10% had to be made online. No problems with Dawid at all, he was happy to get on with his job so left him to it. After completion, all waste was left in a pile in my front garden & was told that a waste collection had been included free of charge as I'd spent over £5k. Collection has been booked & hoping it will be gone today but be prepared to have a pile of waste for a couple of days after completion The product - I'm happy with it, there are a couple of bits that aren't perfect but nothing that will bother me too much. There's a join in the framework around the doors top & bottom due to the length of the wardrobe but I was made aware of this at design stage. Also, the sliding doors are handless which I like but due to the soft close it can be awkward to open the doors that are set back. Installation was only finished two days ago & haven't started using them yet so can't comment on usability/long term performance. Overall happy with the final product. Would be happy to use the majority of the team of people I dealt with again. Value for money - I spent a lot more than I was expecting to spend but didn't really know what to expect. I feel I could have found an alternative for quite a bit cheaper. Would I buy from Sharps again - yes if the price is right (assuming my experience using the wardrobes is good). However, now I know how their business model works, I would definitely shop around elsewhere first though & try to get more of an idea of layout/design sorted before the designers visit”

Posted 1 year ago

“He did his job satisfactorily once he was promoted to assist us more which he did.”

Posted 1 year ago

“Efficient and patient”

Posted 2 years ago

“One bedroom complete and very pleased. Study - 2 doors missing. The main work was completed last Monday, we were told that the missing doors would be delivered on Wednesday and fitted on Thursday. They didn't arrive on Wednesday but the fitter turned up to fit them! We were then informed that they would try to deliver on Saturday and that we would receive a message on Friday. No message and still no doors. I wonder where they are. Probably won't hear again until Monday if we are lucky.”

Posted 2 years ago

“The designer rang the day before to rearrange the time, which was absolutely fine. He was on time on the day, and was really efficient with his time at the house. He listened to our ideas and made lots of good suggestions, and then was happy to crack on with the drawing whilst we had another visitor. Really impressed with his design.”

Posted 2 years ago

“The designer rang the day before to rearrange the time, which was absolutely fine. He was on time on the day, and was really efficient with his time at the house. He listened to our ideas and made lots of good suggestions, and then was happy to crack on with the drawing whilst we had another visitor. Really impressed with his design.”

Posted 2 years ago

“The designer rang the day before to rearrange the time, which was absolutely fine. He was on time on the day, and was really efficient with his time at the house. He listened to our ideas and made lots of good suggestions, and then was happy to crack on with the drawing whilst we had another visitor. Really impressed with his design.”

Posted 2 years ago

“The designer rang the day before to rearrange the time, which was absolutely fine. He was on time on the day, and was really efficient with his time at the house. He listened to our ideas and made lots of good suggestions, and then was happy to crack on with the drawing whilst we had another visitor. Really impressed with his design.”

Posted 2 years ago

“Helpful & professional”

Posted 2 years ago

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Sharps Bedrooms is rated 4.0 based on 2,835 reviews