Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.96

4.0 Rating 2,880 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,880 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5

Visit Website

Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

Write Your review

Tell us how Sharps Bedrooms made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Design team helpful and friendly”

Helpful Report

Posted 5 years ago

“So far have been very happy with the service of the designer and the surveyor who have been involved with the project in Fkat 9 Danet Court S Croydon”

Helpful Report

Posted 5 years ago

“After leaving it for 10 years we now want/need our bedroom sorting out. The Sharps' Designer and Surveyor has created a brilliant design for our bedroom which will gives us more room for our clothes. And will look brilliant. Well done the Sharps' Team.”

Helpful Report

Posted 5 years ago

“Very friendly and thorough”

Helpful Report

Posted 5 years ago

“The lady was very professional and very helpful. I would recommend her to anyone”

Helpful Report

Posted 5 years ago

“The survey was conducted in a polite and helpful manner. He gave us some very useful advice which will save us money.”

Helpful Report

Posted 5 years ago

“Surveyor was good. Advice he said was at odds with what Sharps said. He said delivery on one week and they wanted to deliver the week before on a day that was not convenient and at a time that was not agreed by me. Still waiting on this being sorted to know when I am getting my wardrobe fitted.”

Helpful Report

Posted 5 years ago

“Rang up to ask if he could come slightly earlier, which was no problem. Ran through all the paperwork and produced CAD drawing of wardrobe. Only minus point was that the previous estimator/salesperson had also produced drawings, which were missing some details. Seemed duplicated effort. Am waiting for confirmation of dates of delivery and then installation. Bedroom has to be cleared, and may be out of action for two days.”

Helpful Report

Posted 5 years ago

“Very friendly designer. Easy to talk to and knew exactly what we wanted. Gave plenty of time to discuss and decide. Gave us choices that we hadn’t thought about.”

Helpful Report

Posted 5 years ago

“Poor and unimpressed so far ☹️”

Helpful Report

Posted 5 years ago

“Professional, knowledgeable and precise. My design engineer gave me every confidence in his ability and the quality of Sharps wardrobes.”

Helpful Report

Posted 5 years ago

“The designer, Jasmine, was very kind and professional. She helped us to optimise our spaces, providing elegant solutions.”

Helpful Report

Posted 5 years ago

“I did not even get to first base. I first contacted sharps through a lovely lady at your store in Leamington Spa who arranged for a Gentlemen!!? (Nick) to come out to our property in Cambridge for a discussion and measurements. The representative took measurements and we were informed that within a week we would have a quote for all three bedrooms. A week came and went no contact week 2 came and went no contact, I subsequently contacted Sharps and was informed that some one would contact me about the quote within the day - modes operandi once again no contact. As an idiot persisted and contacted the Sharps representative(Nick) directly, who then informed me he would send the quote to me the same evening that was almost 2 weeks ago. Hey Nick grow a pair and just say you do not want to deal with us. No problem because I have now gone to a company who knows all about customer service.”

Helpful Report

Posted 5 years ago

“Chose Sharps, as despite being easily the highest cost, I was impressed by the look and the 12 year guarantee. I cannot fault the original designer, nor the surveyor and indeed the installer/fitter was excellent too. The work that has been done looks great and seems to work really well. However, I did have two issues - one small, one major. The small one was the worng hinges fitted on my TV unit, so the doors do not open wide and the TV is only visible from certain areas! Howver they have sent out replacements and a fitter is coming to change them, so that's ok. However! The TV unit is too small for my TV, despite both the designer and surveyor measuring it. When I phone to register this issue, I was told that I had agreed to buy a new TV - which I did no such thing! It transpires that they tagged on a sentence at the bottom of a long email the week before my install that I missed, and because I hadn't disputed it then, apparently I was agreeing. I am currently fighting my case right now, but am not holding my breath as they don't seem to give two hoots.”

Helpful Report

Posted 5 years ago

“Lack of after sales service. Hated one of the wardrobe set ups from when it was fitted. Hinges broken and I rarely use the door. So disappointed. Wouldn't buy from them again.”

Helpful Report

Posted 6 years ago

“Good quality product and fitted well but shocking customer service. Some parts were damaged that the fitter noticed. Waited all day for parts to turn up to be told when I rang them that there had been a mix up. They then sent the fitter the fit the parts that wernt delivered yet. The seat pad was then made the wrong size so had to wait another 2 weeks. In total I wasted 2 days waiting around for no reason to then to be told the best they can do as compensation in £150 off. The communication was dreadful, we were constantly chasing things up our end but they called straight away when payment was due. For the amount of money we spent we expected good customer service and it was far from it. Wouldn’t recommend.”

Helpful Report

Posted 6 years ago

“well we had very nice guy come out do all the measurements and then a survey guy whould come out and check what he had put down on paper work the the surver came out and first thing he said was ours doors wont fit In the space that is there as we dont make to order different sizes and then said a small side wall whould need to come away to make room for there doors of which was on the first guys report then got told i need to take out all the shell in both rooms well the first guy seen that i had my arm up in a sling so was going to do no work do we have only just moved here and been living out of cardboard boxs for 3 weeks so we ended up cancelling the order and getting a refund of our deposit and no compensation for now going to to go with some one else to do the work wand having to wait another 6 weeks living out of cardboard boxs well they are opposite another company in Aberdeen called dm designs who came out and sorted all the work out thanks to them sharps bedrooms are poor sell manship whould never go to them again”

Helpful Report

Posted 6 years ago

“Excellent service and helpful suggestions”

Helpful Report

Posted 6 years ago

“MY GOD how this company has gone down hill in 10 years and nobody cares and all you speak too is people that speak over you and are condescending, they haven't got anything right from selling or over selling in our case, to Survey been incorrect to materials been delivered damaged (on 3 occasions the same piece of furniture) to the material being different in the rooms but it is the same style just a different colour, to be told the colour means that the material is different which is total rubbish.........amazing how they want the money up front (THERE IS A REASON FOR THIS) the only person that has been any good was the fitter and following the drawings he had to make numerous adjustments, ordered in April just finished last Friday unbelievable, I will be doing everything in my power to ensure nobody purchases from Sharps again, they are well over priced and the materials are no better than a normal DIY place at very expensive prices, half price sale so that meant that our furniture was originally £32,000 no way. Disgusting throughout the whole process”

Helpful Report

Posted 6 years ago

“I done the wardrobes recently but they made different colour it was completely different from my choice . When I called them , they didn’t take any responsibility and they lied . Now, I’m gonna complain them to CAB . The worst company I ever seen . I am saying to everyone don’t go to the that company . You will be so regret .”

Helpful Report

Posted 6 years ago

Sharps Bedrooms is rated 4.0 based on 2,880 reviews