Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.96

4.0 Rating 2,880 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,880 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5

Visit Website

Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

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“Very disappointed with this company. They promise a purpose built and individual wardrobe. The end door of the wardrobe is not flush with the side wall panel. According to customer service area manager we signed the drawings but this was not brought to our attention by the designer or surveyor and there is nothing written on our paperwork or a key to the drawings. I was told by the installer and service manager that it is just the way it is despite an independent carpenter reviewing it and saying there is no reason it is built in that way. Very expensive, poor customer service and once they have your money there is no negotiation. Do not buy from them.”

Helpful Report

Posted 6 years ago

“Absolutely Disgusted ! If I was to write everything that went wrong, this review would never end. Sales person told us we could have everything we wanted that we discussed so we SINGHED (but she lied). Surveyor told us that we cannot have what we discussed with her because the measurements did not add up to fit the spaces (he also lied). We were not happy with this so we called sharps, we arranged for both surveyor and sales to come out together to find a compromise (only the surveyor turned up and lied again). We agreed to what was discussed even tho it was not what we had originally wanted (we compromised). We were messed about with what days the fitter will arrive, nearly a week after the delivery work finally started. OR NOT, they had ordered the wrong stuff, they had measured incorrectly so items were too small. 2.5weeks later work was completed, for what was meant to be a 2 day job. The fitter was brilliant! However he had to alter what we discussed with the surveyor as it wasnt going to work. When the surveyor showed us the computer design's We questioned the look of drawings, we were told the they were not correctly depicting the design. Every time we spoke to customer service they returned to the comment "but that's what you singhed off on", which was false according to the information provided from the surveyor. There were many other mishaps that we haven't mentioned.”

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Posted 6 years ago

“Lovely and finished today. The third Sharps bedroom in this house. One of them 25 years old and still looking fresh. Liking the more modern minimalist look and colour range plus the extra fittings. Local courier somewhat less efficient with a special delivery but after chasing it turned up in time for your fitter.”

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Posted 6 years ago

“The design consultant was helpful and gave us good advice.”

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Posted 6 years ago

“Our designer was very pleasant and gave us good advice, which we took into account. When shown the design on the laptop it looked really good, it was just what we wanted.”

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Posted 6 years ago

“We spent more than 3 hours with Marcus and he was a good listener in order to facilitate better use of our space in the bedroom. We started off with a minimum and he got us to consider other aspects of storage and use of the bedroom. For example, we had not considered drawer space and even a seating area near the en-suite bathroom to sit and dry yourself! He encouraged us to be more creative, even with door furniture!! Thanks, Marcus!”

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Posted 6 years ago

Author didn't leave any comments.

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Posted 6 years ago

“Absolutely fabulous visit from Hannah. Really professional and talked through all the options available to us. Thoroughly recommend.”

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Posted 6 years ago

“We were fortunate to be allocated Moj as our designer. He had some good ideas and was able to answer all our questions. Equally, Chris our surveyor had a good eye for detail ensuring that the final design met our expectations. Installation is underway as I write this and the whole job, from initial shop visit to installation, will have been completed in one month to the day. Top service Sharps, well done and thank you.”

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Posted 6 years ago

“Surveyor was very knowledgable, thorough and very helpful.”

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Posted 6 years ago

“Excellent service throughout the whole procedure and fully explained by the Sharps representative.”

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Posted 6 years ago

“Horrible fitting, they use unskilled staff. They left dust all over the house and all their rubbish around. They left a hole in my carpet and are refusing to do anything about it.”

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Posted 6 years ago

“Excellent attention to detail, plus excellent passionate people with good knowledge and experience”

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Posted 6 years ago

“I cannot believe what I have just heard. I have had my bedroom fitted and completed today but unfortunately the touch doors did not remain closed so open at all times. The fitter agreed that the magnet was not strong enough and not to worry he would get more and put them. Oh No the unpleasant lady at Sharps said they would never shut regardless of another magnet and that basically that's the way it is because the doors are too heavy!!!! well she did go on to say that she was not a technical person but they would not be doing anything but she would kindly get BOB to call me to explain. They have my money and they are not interested I will be going to see my solicitor if it does not get resolved as they are not fit for purpose. PLEASE DO NOT FALL INTO THE SAME TRAP AS I HAVE WARDROBES THAT NEVER WRE GOING TO CLOSE SHE TOLD ME . I WILL BE TAKING THIS FURTHER AFTER I EVENTUALLY SPEAK TO BOB IF HE EVEN EXISTS. BE WARNED BE WARNED BE WARNED BE WARNED”

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Posted 6 years ago

“Excellent friendly service with an expert in his field.”

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Posted 6 years ago

“Timely, efficient and well presented and well advised.”

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Posted 6 years ago

“Arrived at agreed time, listened to ideas before measuring and giving own ideas. Drew it out so could see finished plan. Tried to give as mush storage as possible in small space. So looking forward to it it being completed.”

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Posted 6 years ago

“Still awaiting issues regarding poor fitting and drawers and doors unable to open . Marks scratch’s and furniture all damaged . Shocking fitting and service . Would not recommend.”

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Posted 6 years ago

“Awful service, change of dates last minute for delivery, very little wiggle room for items being delivered, don't listen to the surveyor for how long items are going to take to be a fitted (a one day job has turned into 3 days over a 10 day period. Wrong items delivered. Very expensive for what you get. Would very highly recommend looking for another company as customer service, delivery and installation are an absolute shambles.”

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Posted 6 years ago

“Exactly what we needed. Good customer service.”

Helpful Report

Posted 6 years ago

Sharps Bedrooms is rated 4.0 based on 2,880 reviews