We had wardrobe built in our spare bedroom. The initial conversation and meetings were great of course they were selling something but once we’ve paid the deposit and most of the payment it just went downhill from there. First when the doors were delivered two of them were bent but they were still installed and the builder said he will order new ones. Never happened until they wanted the final payment which I refused to pay until they fixed the doors. They called to say they weren’t convinced that the doors were faulty so they arranged someone to visit and check which was ok. So they asked when I was free and I said for them to confirm - no confirmation happened they just turned up and of course no one was at home. So they tried from work and I’ve rejected their calls probably twenty times without exaggeration, only for them to let me know that they are door. Anyway finally they fixed the doors. What they don’t tell you is that they leave the rubbish behind. They left the rubbish in our balcony. So I called again to ask if they collect the rubbish and they said sure. The lady I spoke to asked when I was free and I said weekend and alas, they came on Tuesday. Of course no one was home and the lady who called had the nerve to say that their time was wasted and said I couldn’t have asked for a weekend since she was the one who booked this. And she finally agreed to schedule a weekend and said I had to take the rubbish out by wait for it... 5am! Ok! At that point I couldn’t even believe it after paying almost £3000 and that’s already with ‘20% off’ that that’s how they treat their customers. Just unbelievable i had to put the phone down!