The sales pitch is very slick but unfortunately you have to pay quite a high deposit on the day ("to secure the area discount") so you're really unable to back out when the poor customer service starts after that. We advised the salesman at the time of buying that we wouldn't be able to have the wardrobe fitted until after 5 weeks time as we were getting our bedroom painted first. We were told by the salesman that this wouldn't be a problem, and again were told the same by the surveyor that came to measure the room. However, the sales team are unable to book delivery/fitting that far in advance and offer no flexibility at all. This meant that a few weeks afterwards we received a call advising us that we were booked in for delivery the one week we had told Sharps from the very outset that we couldn't do. When we told them this, the best they could offer was a further 6 weeks down the line (although they couldn't confirm exact dates that far in advance). It took 5 phone calls back and forth to get this brought forward even a couple of weeks. We were also under the impression that delivery and fitting would only take a couple of days. However, the salesman neglected to tell us that delivery is always the week before fitting - effectively meaning the room is unusable for a week. Overall - poor customer service, expensive, and we would not use again.