Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.95

4.0 Rating 2,911 Reviews

74 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

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4.0

Based on 2,911 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Telephone, Email

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Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

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“Sharps provided us with a great service and a bespoke wardrobe solution that really did the job for us”

Helpful Report

Posted 11 years ago

“Extremely satisfied with our fitted dressing room designed by Sharps. They were very professional and listened well at the planning stage to take into account what we wanted. We are delighted with how it looks. Friends and family comment on how lovely it looks. Mr Simon Wing & Mrs Nicola Wing”

Helpful Report

Posted 11 years ago

“Many years ago we had a fantastic set of wardrobes fitted by Sharps. hence our return for a set in our new house. The initial fitter made numerous mistakes including; doors misaligned, shelves too narrow, rails too high to be usable, glue on the coving joins and left a lot of mess. Sharps immediately sent a surveyor who agreed that it was a shoddy job and arranged for the wardrobes to be sorted out. While we waited for this our room was unusable which was very inconvenient over Xmas and the house refurb schedule got behind. The second filter also made mistakes: shelves not the same height, shelves too narrow and holes left in the wall. I had to contact Sharps again. The surveyor arrived again and agreed that work still needed to be done. By this time we had had to stand the builder down and more delays were caused as he had to start other work elsewhere. With each contact I felt increasingly sidelined - emails stopped being answered and actions promised in phone calls were not followed up. Finally after over 3 months the wardrobes have been properly fitted. We expected a much better service from Sharps - we were offered no 'sweeteners' for our inconvenience and did not even receive a courtesy call to ask us if we were now happy with our purchase.”

Helpful Report

Posted 11 years ago

“Would never use Sharps again or recommend to anyone. Poor customer service from start to finish, 1 no show on the initial consultation and 2 no shows on the installation. Fitters won't take any rubbish or left over wood away from the property!”

Helpful Report

Posted 11 years ago

“We first had our daughter's bedroom cupboard made. It was build into an existing alcove space, which originally had sliding door. We had asked for quotes from carpenters for replacement doors, but was never quoted anything satisfactory. Sharps were excellent, particularly their rep Susan who came and measured up and provided the quote. Apart from having to clear the bedroom completely the work was done quickly and to a high standard. We were delighted with the results. Following the work we decided to have our son's bedroom cupboard done as well. Again the work was good and we are happy with the results. There was an issue that we had a delivery of parts in the wrong colour and the 'special order' for white interior took another week to be made, but Susan sorted it all out for us well. Also at the end of the build we had to pester sharps to take away the wood that had been delivered in the wrong colour - too much for us to dispose of conveniently. Otherwise the fitter was good and we are delighted with the results. Would definitely get Sharps in again if we decide to have our main bedroom cupboard done. Ellie Chorley and Jim Spinner”

Helpful Report

Posted 11 years ago

“Well were do I start booked in February its been a nightmare the coving was cracked in the middle the doors were not straight the draws were not closing properly the first fitter had the couldn't care less attitude when we mentioned the problems he seemed pissed off in a hurry to go home the area manager came out to see the crap workmanship.he sent out another fitter to sort it in the meantime my blood pressure was up due to stress I work nights over the 6 months we were sleeping on the floor clearing the room numerous times phoning today they sent wrong panel were do we go from here they promised to rectify the work the room looks like a bombs hit it DO NOT BUY FROM SHARPS Very incompetent unorganized so called company this wardrobe what we purchased cost us 3,400 and its still not right its like they stole from us and gave us inferior chip board crap never again SHARPS are the pits'”

Helpful Report

Posted 11 years ago

“The whole process was trouble free, we had a good idea of what we wanted before hand and this was enhanced by the designer. We had wardrobes fitted and now have plenty of hanging space and a much neater bedroom. the fitter worked very tidily and left the bedroom in a very clean and tidy state at the end of each day. I would certainly use Sharps again”

Helpful Report

Posted 11 years ago

“Great product but the process was a little time consuming. I am really pleased with my Sharps wardrobes, so pleased that I have had two separate bedrooms done. The fitter was really professional and managed to do all that we needed without making any mess. The quality will clearly last a long time and they look stunning. The only issue was that the initial consultation lasted over 2 hours and then they had to come back another time to check it was done right the first time and this also took a couple of hours. I also paid on card and unfortunately it was declined as my bank were concerned it had been stolen due to the large amount in one go. I paid the next day once I had spoken to my bank but sharps then tried to charge my card again and this froze my bank account entirely. The accounts lady was very apologetic and nice about it but it took a number of days to sort out and again was a little frustrating. I am a busy lady as I work full time and so found this a little long winded. The upside is though that at least they were trying to be thorough and accurate so I can't blame them for that! I would use them again so that's all that matters. Thanks Sharps. Mrs Sally West, Bretby”

Helpful Report

Posted 11 years ago

“I had a study fitted.The designer took on board all that I said I needed in the room, which did not leave him much space to work with however after compromises on both sides we ended up with a workable design. The fitter came on the day arranged and worked really hard and tidied up as he went along. I agree with another reviewer that there did seem to be a lot of waste at the end. People who have visited have commented favourably on the study/music room and asked who did it. My only niggle is that my files do not fit comfortably in the top filing drawer but this could be resolved if I were to replace my file folders! I am surprised at some of the negative reviews, perhaps it is a regional issue. I am happy with my study and would recommend this company.”

Helpful Report

Posted 11 years ago

“Sales guy gave a great pitch but beware, things start to fall apart from then onwards. Missed tech inspection dates, delivery and installation..... product is 2nd grade at best (chipboard.... is it the 80s!). Poor quality, overheard the "master builder" tell his side kick he's had two weeks training! Finish of product a million miles away from the sales pitch of "they'll look they have always been there", didn't realize he meant they would look battered and old! Uneven joins, dents and scratches, screws visible through door; Even internal layout does not match design! Not happy and to top it off, they didn't finish installation and now no one in customer service department knows what is happening! Do not use them! Court action pending!”

Helpful Report

Posted 11 years ago

“We have just had Sharps build made to measure wardrobes in our main bedroom. They look great. The consultation was quick and straight forward. We knew what we wanted but the designer was able to add or clarify some things we hadn't considered. The price was only a little more than we expected but now that they are in we are really happy with the results and the value for money, especially the guarantee. The fitter made a really good job and we are really pleased with the quality of the workmanship. The only negative was that we had to dispose of the rubbish ourselves as they don't remove it. But the fitter tidied and cleared up after in the house. John Cuthbert Newcastle Upon Tyne.”

Helpful Report

Posted 11 years ago

“The fitting was great just a bit disappointed to see how small the wardrobe was when finished”

Helpful Report

Posted 11 years ago

“The Sharps salesman came to see us to quote for a fitted wardrobe, when he arrive he was all smiles and polite when we told him we were not making an instant decision for a three thousand pound wardrobe he practically told us off for wasting his time and couldn't leave quick enough. he told us that if we didn't order immediately there was no chance of us ordering as out of his 1.4 million worth of sales only 3 people who didn't order on the day bothered to call. The reason is clearly due to his not taking refusal very well and after looking elsewhere we would not buy from him if he was £1000 cheaper. I had to take an urgent phone call from my son while he was pressure selling to us and he told my soon to be wife he must have scared me off with the price and would I like a finance package Don't waste your time with this company you will be very disappointed with the waste of time pushy salesman and over the top non competitive prices. I am now using a competitor who is selling us the same product at a much better price”

Helpful Report

Posted 11 years ago

“Just had some sliding door wardrobes sort off fitted by sharps. The salesman promised a quality bespoke fitting nothing could be further from the truth. The parts arrived damaged which delayed the installation. The fitter was sub contracted poor installation still waiting for field installation manager to come and see the poor fitting and the rubbish and mess that has been left 2 weeks now!!! Numerous phone calls made to Sharps to complain they don't get back to you. When you manage to get hold of them you get a different person each time who does not resolve anything and they don't call back! The replacement door turned up but no one contacted us to arrange for some one to be in. We were all at work we made rushed arrangements for our son to nip out of work but when he got home the delivery driver had gone. Door still damaged that they have fitted. We have not paid our deposit as they didn't request it another mistake on there part. But good on our part as they won't be receiving it either until all issues resolved. I would definitely not recommend using this cowboy company shoddy, shoddy, shoddy. Shame on you Sharps!”

Helpful Report

Posted 11 years ago

“overall our experience was pretty good, the designer turned up on time and went through all our options. The fitter did a good job but there was loads of wood left over (very wasteful). We had a problem with one of the sliding doors after a couple of months but that was sorted promptly. The cost was definitely on the high side but we are pleased with the results.”

Helpful Report

Posted 11 years ago

“We were pleased with our Sharps experience and the wardrobes we have from them. Although they are not the cheapest option they offer a bespoke fit to suit your space and a selection of styles. Peter Antill, the designer, was superb and visited us on a Saturday to fit in with our working week. He designed options, ran through costings and kept in email communication when we had questions. We would have liked the boutique style doors but sadly they were not available in white (only black) so we chose another option instead. Would recommend Sharps to others.”

Helpful Report

Posted 11 years ago

“Disappointing all round I'm afraid. Surveyor never turned up despite chasing repeatedly. Installation cancelled at very last mninute so lost a day's pay - no offer to compensate. Installer pointed out incorrect measurements and also faults with materials. Promised to correct these the following week but has never happened despite repeated phone calls (when the phone was actually answered.....) Have emailed CEO twice but not even the courtesy of an acknowledgement, let alone a reply. Customer service have promised twice to ring me back "in 10 minutes" but still waiting days later. Never again and sadly could certainly not recommend”

Helpful Report

Posted 11 years ago

“We found the service good .The fitter was very good and tidy. Would use them again.”

Helpful Report

Posted 11 years ago

“Excellent service, very pleased with fitted wardrobes.”

Helpful Report

Posted 11 years ago

“Sales team unsure wooden shelves and how they arrive”

Helpful Report

Posted 11 years ago

Sharps Bedrooms is rated 4.0 based on 2,911 reviews