Had a study fitted with Sharps. Although Sales process was very efficient, once the contract is signed the attention is not there anymore. First they pushed firward the delivery week with one week notice (I work so I am not that flexible). Then the fitter realized part of the delivery was missing. Has been sent to me with DHL but one day after the fitting was completed - so I refused to pay. Then Sharps forget about you for a little bit... Rings you sometimes to ask if you are in at lunchtime (again, I am at work). Once it worked for me so I got back home and waited for 5hrs for nothing. Called back to re-arrange, told I wouldn't be available the next couple of weeks as on holiday abroad, to make a note so someone could call back with an appointment date in the future. Got 2 calls to see if I was available in the afternoon while I was away! Now agreed a date but received a letter reminding me of the balance... Oh and quality - fitting very good but quite disappointing veneer quality. Summary - Sharps is great for retired people. If you are active it won't work for you