Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.95

4.0 Rating 2,911 Reviews

74 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,911 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

Write Your review

Tell us how Sharps Bedrooms made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality, the carpenter was very professional. The fitting date was postponed and this was the only disappointment we had.”

Helpful Report

Posted 11 years ago

“A frustrating & disappointing experience. The designer & surveyor were professional & gave a great sales pitch! After this everything went downhill. Telephone service was horrendous..... rude & unhelpful staff. Was made to feel a hindrance! The date for fitting wardrobe got changed 3 times which I meant I used up annual leave unnecessarily. Wardrobes poorly fitted - had to have fitter return to correct issues which meant another day of staying in waiting! Was told excess wood & waste would be collected so was left outside front of house - I phoned 3 times to chase this & still no collection. Sick to death of looking at it so ended up clearing all myself! Have also been over charged & still awaiting a refund 2wks later. Would absolutely not recommend or use Sharps again.”

Helpful Report

Posted 11 years ago

“Extremely good service from start to finish. The fitter was excellent.”

Helpful Report

Posted 11 years ago

“From the first phone call, to waving goodbye to the fitter, nothing but excellent service! Am delighted with my bedroom - not cheap but given the shape of my room worth every penny. Alison Attenborough”

Helpful Report

Posted 11 years ago

“Had sharps to do two bedrooms having previously used them. Not the cheapest but you cant fault the fantastic storage systems they offer - from pull out shoe rails to luxury draws. The fitter was great for our master bedroom, very quick, arrived first thing in the morning and even hoovered up the wood shavings. The shaker style doors look great in our modern home. Would definitely recommend if you have the budget.”

Helpful Report

Posted 11 years ago

“If you want your blood pressure to go through the roof then order a Wardrobe from Sharps! I have spent £2,295.00 on the 29th May 2015. For this investment, I have experienced: One failed delivery date, Three failed fitting appointments, Four scheduled days off work Two bedrooms out of action for four weeks I have missed an important family event, been unable to accommodate my friends during a summer period or have both of my sons return home for a break. However, what I do have to date, is a pile of chipboard on my bedroom floor that is currently next to useless! Am I upset? You bet! I have previously complained, once by phone and once in the showroom. I have requested they collect their delivery and refund my money. No joy there either. It appears to me that Sharps are in the business of Design and Delivery only. The fitting part is probably put out to contract where they have little or no control. Particularly when managing contingency to cover sickness or over-run in scheduling. They have taken my money so I guess they have met their objective. The first two appointments (Design & survey) were very professional. Managing customer expectation there after has been appalling. As for the quality of installation, I remain optimistic. I have had Sharps Wardrobes in a previous home (some 16-17 years ago) and they were excellent. However, in todays modern age a customer service experience of this nature is unacceptable. On completion of my wardrobes, I will once again, comment on Sharps Bedrooms. - Hopefully, more favourably this time. The fitters are due to call tomorrow (the fourth appointment) between 08:00 and 09:00. Watch this space!”

Helpful Report

Posted 11 years ago

“Good experiance. Salesperson gave good advice. The fitter was a nice guy Please with the warderobes”

Helpful Report

Posted 11 years ago

“Really imprest with the wardrobes finishes off the bedrooms really well. I would recommend anyone to use sharps.”

Helpful Report

Posted 11 years ago

“Extremely stressful experience Still waiting for the fitter, he was scheduled for Monday 20 /07 then they moved to Monday 27 , then moved again to Saturday 1/08... Today, Wednesday 29 they changed again to Monday 3rd ...... Are they playing with us??? They quickly taken the money and then they cannot keep their part!!! It's 2 weeks now that me and my daughter are sleeping in the living room, because both our rooms are been empty for make them ready for the delivery . This is absurd we are camping in our house, I aspect more from a big company like Sharps, but this is my last time I'll be using this company. The point is that they don't communicate with their customers either, we have to call them to know what's happening !!!! For me I call them from now on LIARS AND THIEVES !!!!! People be aware of them, don't be fooled by their promises, they won't keep them and you risk a big disappointment .”

Helpful Report

Posted 11 years ago

“Wardrobes fitted by Sharps to our spare bedroom they took 19days from first ordering to completion in the month of July 2015 that's some good service . The 2 young guys who delivered the materials were extremely careful and considerate of our home with the delivery . The fitter arrived 2 days after this at 8.30 am and set about his tasks without any delay .it took 2 days to complete but beside the cutting of the materials you would not hav know he was there. On completion the fitter inspected the wardrobes with us . His name is geoff and we would recommend him to anyone as he did a first class job.”

Helpful Report

Posted 11 years ago

“My expectations were not really met with Sharps. The designer didn't give you time to think about it as promised. He didn't really show me all the different options available and I think probably just made assumptions about me and my lifestyle and budget. He also strongly suggested that the fitter would do more than he did despite me asking. The fitter has done a good job but there are a couple of annoying small things that he could have asked about whilst on site. Door closures etc. Overall could have had same job I'm sure by a chippy for half the price.”

Helpful Report

Posted 11 years ago

“We've ordered a couple of wardrobes from Sharps. designer and survey was good, helpful and friendly. Installation? We've been waiting for a month, booked for 10 days ago, all material delivered on our bedroom in such a way that we cannot use it. The day arrive but no fitters. Rebooked for today. Waited and waited... surprise? They did not turn up either! Did not even have the decency of calling us, we called them to find out where the fitters were! They were quick to take our money, but post-sales customer service is absolutely terrible. Will report back if and when they eventually turn up and how good the installation is.”

Helpful Report

Posted 11 years ago

“Pretty good overall customer service. Fitter was excellent but he was a day late due to a previous job being overrun and the fact they are so tightly booked. I think some contingency would be worth implementing with the scheduling.”

Helpful Report

Posted 11 years ago

“Excellent service from all staff in showrooms, home and on telephone. Work carried out efficiently and professionaly and to time stated. Would definitely recommend Sharps to anyone. Thank you for our 2 lovely bedrooms. Mr and Mrs T Ford Wednesfield West Midlands”

Helpful Report

Posted 11 years ago

“The job was done in no time and extremely professional. High quality and a lot care put into it. Loredana Gergely”

Helpful Report

Posted 11 years ago

“I cannot fault the design and survey portion of my overall experience - kudos to both "engineers". However when it came to the actual installation and finished product, to say I was extremely disappointed is an understatement! One fitter was only allowed 2 days to fit a complete bedroom, two and a half wardrobes, four-drawer chest of drawers and a free-standing bedside cabinet. This time was completely inadequate - and the fitter didn't arrive until lunchtime on the first day and had to stay until 8.30pm on the second to finish because he was obligated to another job the next day. He didn't accompany me to inspect the finished product and when I did so after his departure I found that he had damaged my skirting board and chipped paint off my newly decorated walls. But worse than this, the inside of the wardrobes were littered with debris (sawdust-like material) and a large portion of the floor of one wardrobe was damaged - hastily repaired with a filler substance that is very noticeable. I feel that the price I paid was high and the quality of the finished product certainly did not reflect this. Mrs Christina Ann Williams”

Helpful Report

Posted 11 years ago

“Absolutely terrible! After sales service is atrocious. Sharps hook you with a stellar sales pitch only to leave you high and dry once they have your cash. The company slogan should be 'we just don't care, there is nothing we can do'. AVOID AT ALL COSTS, IT IS JUST NOT WORTH IT!!”

Helpful Report

Posted 11 years ago

“They take your money and then fitting service very poor and there after sales leaves a lot to be desired . Would tell you to go somewhere else .”

Helpful Report

Posted 11 years ago

“We have had sharpes to fit 2 bedrooms in our house, on two separate occasions. The first fitting went off with any problem . While The actual fitters are excellent crafts men. The structural engineers that have to come round are not as pleasant or professional . In fact the first one was extremely rude to say the least. The second one came along an hour early than the arranged time, fortunately for him we were in. On the day of fitting one of the large panels that had been delivered previously was damaged.. Where is their factory quality production checking?.? It was arranged for a new panel to be delivered at 6.30 am the following morning , very stupidly this panel was delivered but was also damaged. Again a third panel had to be delivered. How ridiculous is this. The amount if waste at the end of the fitting was phenomenal. The fitter said phone sharpes they will remove it. Did they no? Never even bothered to return our call. We do have an issue with them that we would like sorting their after sales care is none existent. We have phoned them several times we have emailed them as instructed 6 weeks after the fitting 2 emails later still no contact. My advice find another company”

Helpful Report

Posted 11 years ago

“Sharps provided us with what we needed, any change was accommodated, and when we needed him the designer came out, no hassle, fit and finish perfect I had decorated prior to fitment but had very little touching upto do after fitment. Mr Pearson solihull”

Helpful Report

Posted 11 years ago

Sharps Bedrooms is rated 4.0 based on 2,911 reviews