Send My Bag Reviews

Name: Send My Bag
Rating: 4.78

4.8 Rating 1,312 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,312 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

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“Excellent service!”

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Posted 2 years ago

“I have always had a pleasant experience using Send My Bag. Very efficient service.”

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Posted 2 years ago

“I am from a very small town in the Eastern Cape, South Africa and have been living abroad in Malaysia for the past 3 years. I wanted to send some bags home but the cost of shipping is ridiculous. A friend suggested Sendmybag and my experience was a very positive one. It only took 10 days for my bags to arrive and they were in good condition and safely delivered. The app allowed me to track the route my bags took. It was all a very pleasant experience and although it is a little pricey, I think it was worth it.”

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Posted 2 years ago

“I've used this service several times and it always works out well. Definitely recommend!”

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Posted 2 years ago

“Very great customer service”

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Posted 2 years ago

“Excellent service but very expensive for OAP People who wants to send gifts to their children abroad”

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Posted 2 years ago

“The whole experience was excellent from quote to final delivery.”

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Posted 2 years ago

“I used SendmyBag to ship a few boxes from Germany to the US. The booking process is easy and straightforward, the platform is very user-friendly. I was provided clear instructions on how to pack my boxes, what is allowed and what isn't. Very helpful! Even though the local delivery/shipping service provider mixed something up and didn't show up - the support team at SendmyBag immediately arranged a new pick-up. My boxes were picked up within an hour. Tracking was seamless and my boxes arrived in perfect condition, even sooner than it was anticipated. Compliments to SendmyBag - great service and affordable prices!”

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Posted 2 years ago

“Service super professional and easy I definitely gonna use it again!”

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Posted 2 years ago

“The service was great until after it landed. Then wanted extra money for claiming it was over the size. To dispute you needed photos of the measurements and weight of box. Of course by this time the box had been unpacked and discarded. So take photos when sending!! Which they do not tell you”

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Posted 2 years ago

“A bit tricky to figure out the paperwork to start with, but excellent service once completed. Picked up on Thursday in the US and delivered on Monday in the U.K. All arrived safe and sound. Will definitely use again.”

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Posted 2 years ago

“Collection as scheduled and delivered within 24 hours.”

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Posted 2 years ago

“very easy service. picked up and dropped off efficiently and quickly and so much less stressful than bringing my bag myself.”

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Posted 2 years ago

“Excellent service from start to finish.”

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Posted 2 years ago

“As always, reliable. U.K. to Switzerland maintain resort hotel then back U.K.”

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Posted 2 years ago

“Brilliant service”

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Posted 2 years ago

“The service was efficient and easy to use. I had a few questions which were quickly and accurately answered through the online chat function on the App. I would use this service again.”

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Posted 2 years ago

“Very easy to use and understandable even for someone who has never done something like this before (as I was). The box arrives at the final destination as it should. Highly recommended especially for broke students like me 🙃🙃”

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Posted 2 years ago

“all good easy to use , good price and no bags to worry about at the airport”

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Posted 2 years ago

“The 2nd time I have used Send my bag for transfer from Australia to London. Excellent, prompt service, arrived in the timeframe specified and all in one piece...Can definitely recommend this organisation.”

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Posted 2 years ago

Send My Bag is rated 4.8 based on 1,312 reviews