Send My Bag Reviews

Name: Send My Bag
Rating: 4.80

4.8 Rating 1,694 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,694 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my 2nd tme using this service to ship personal items from the U.S. to Italy. The 1st time went very smoothly but this time has not been a good experience. 1. I was charged a $90 rural location charge even though I shipped to the same location as the 1st shipment. 2. They are still charging extra fees for a gas surcharge AND 3. They are trying to bill me $60 extra literally weeks after completing my shipment claiming my boxes were larger dimensions than reflected in my order even though they were not. The boxes were beat up and mis-shapen by them being tumbled and thrown around (3 things broken inside). This is the reason the box dimensions differed.I recommended SMB numerous time for the 1st round. Will not be recommending them again unfortunately.”

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Posted 2 years ago

“Used them to ship four large suitcases from Scotland back to the USA. Reasonable rates and bags got there before we did!”

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Posted 2 years ago

“Bags picked up Monday and arrived in Norfolk before we got there on Tuesday.then picked up Tuesday the day we left and and arrived back home at 1300 Wednesday great service”

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Posted 2 years ago

“a seamless experience! So grateful for the safe transport.”

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Posted 2 years ago

“Left my kindle under my pillow on holiday in majorca, easy app to use . Sent details to hotel who kindly put labels in my kindle . Delivered quickly and no damage”

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Posted 2 years ago

“Cannot complain. Arrived sooner than expected safe and sound. Love it!!!!”

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Posted 2 years ago

“Excellent service, quick and practical”

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Posted 2 years ago

“Great service but afterwards they spam you with review email non-stop.”

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Posted 2 years ago

“The process was quick and easy. I was able to get everything done within a short period of time. And there were no surprised fees along the way.”

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Posted 2 years ago

“Efficient company, sent my bag to Australia, tracked it all the way, delivered on time”

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Posted 2 years ago

“Very good and timely service!!”

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Posted 2 years ago

“This is the fourth time we have used Send My BG. I casnt say enought great things about them they are absolutely reliable. There are no surprises and they are there for you 24/7.”

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Posted 2 years ago

“Thank you very much, the service was very good, fast and efficient.”

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Posted 2 years ago

“Send My Bag did a great job. Shipped my suitcase from Raleigh NC to London UK. It arrived in fine condition ahead of schedule. Similar experience with an earlier shipment. Highly recommend this service.”

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Posted 2 years ago

“Excellent experience! Good communication during the entire process. My bag arrived and was delivered to my door in Paris as promised. I will use Send My Bag again!”

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Posted 2 years ago

“Pick-up and drop-off went very smoothly - great service!”

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Posted 2 years ago

“Send My Bag was easy to use. Their website was user friendly. The customer service was fantastic. This made traveling home much easier to ship luggage ahead of time.”

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Posted 2 years ago

“Excellent service from start to finish - would highly recommend”

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Posted 2 years ago

“Great service, collected my boxes in the North of the U.K., delivered them to Texas quickly no problems at all, at a reasonable price. I’ll certainly use them again.”

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Posted 2 years ago

“Very precise and punctual. Extrordinary service”

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Posted 2 years ago

Send My Bag is rated 4.8 based on 1,694 reviews