Send My Bag Reviews

Name: Send My Bag
Rating: 4.80

4.8 Rating 1,694 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,694 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

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“perfect service & great communication every step of the way”

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Posted 3 weeks ago

“Service and support was excellent.”

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Posted 4 weeks ago

“Easy to use convenient and much cheaper than adding bags to airline”

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Posted 4 weeks ago

“Overall, the service was good. This is the second time I have used SendmyBag and was confident enough to refer colleagues the service. The only problem was I requested shipping label holders and paid for the express delivery, which indicated 2-3 days deliver (which I had), but the delivery only came through on day 5.”

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Posted 4 weeks ago

“Great. Email and online support was helpful and responsive, printed labels were sent out in plenty of time.”

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Posted 4 weeks ago

“Great service. Easy to follow instructions. Kept informed and the bag arrived as promised.”

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Posted 1 month ago

“Exactly as advertised, efficient and timely”

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Posted 1 month ago

“Excellent customer service. Well organized, user-friendly process. Highly recommend!”

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Posted 1 month ago

“Flawless ’door to door service”

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Posted 1 month ago

“Delighted with the prompt delivery and service throughout.”

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Posted 1 month ago

“This was so easy and a really good price. It was cheaper than adding luggage to a flight. It was collected on time and dropped off a day early. Very highly recommended.”

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Posted 1 month ago

“Excellent seamless experience. Thank you .”

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Posted 1 month ago

“excellent did everything it said.”

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Posted 1 month ago

“This was our 5th time to use Send My Bag and it was once again a great experience. Always on time pick-up and delivery; messaging the status each day and the box had no damage.”

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Posted 1 month ago

“Overall service was good with item delivered when expected.”

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Posted 1 month ago

“Great service and great value”

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Posted 1 month ago

“Didnt start great as driver didnt pick bag up from business address, however once I sorted that out and took bag to depot myself, from then on everything was excellent, bag was delivered between Australiaand London in 3 days, and was delivered directly to the door”

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Posted 1 month ago

“An effortless way to send your personal items.”

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Posted 1 month ago

“My first experience was GREAT! I had several doubts and I've chatted with customer support several time, everything was perfectly explained and clear. From USA to ITALY I sent my iMac 27" arrived perfectly intact with no problem and no issue at custom control.”

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Posted 1 month ago

“I sent my luggage from Dublin to Rome. It arrived on time and in good condition. The customer service was excellent. Highly recommended.”

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Posted 1 month ago

Send My Bag is rated 4.8 based on 1,694 reviews