Send My Bag Reviews

Name: Send My Bag
Rating: 4.80

4.8 Rating 1,552 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,552 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter and I were forced to ship our luggage after a flight was canceled and quickly found Send My Bag. In comparison to other services the price was fair. They picked up the bags when they said they would and delivered them earlier than they said they would. They arrived in good shape.”

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Posted 3 days ago

“Will take their services again, because it’s door to door and the after service with any issue was so well cared for ! Thank you!”

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Posted 4 days ago

“Great service and easy to use. Collected bag at the time they said they would and the bag was back in Australia (from Ireland) with 5 days. More than happy with the service provided and would absolutely use again.”

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Posted 4 days ago

“Quick and simple”

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Posted 1 week ago

“Great service!!! Excellent customer service also. I wish I could lick my bags though. That is the only thing I’m uncomfortable with.”

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Posted 2 weeks ago

“The courier did not turn-up to collect; yet left a message (lying) to say he called and no one was at home - waited in all day for nothing. So I had to reschedule and wait in again for collection - wasting my time.”

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Posted 2 weeks ago

“The team was always helpful and ready to support me with extra questions. Compared to other quotes they had reasonable prices. Instructions were easy to follow and clear, making the sometimes complicated process easy for me.”

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Posted 2 weeks ago

“Excellent reliable service - our baggage arrived on time and in good condition both outbound and on return.”

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Posted 3 weeks ago

“Great Service”

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Posted 3 weeks ago

“Great service, thanks”

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Posted 3 weeks ago

“Initial quote that brought me to send my bag was very unrealistic, hence not 5 stars. Actual cost of sending golf clubs was double initial quote! That said the process from actual quote to pick up was very easy and great service.”

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Posted 3 weeks ago

“Super efficient. Will use again.”

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Posted 3 weeks ago

“Easy, fast, reliable.”

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Posted 3 weeks ago

“Easy to use online site. Pick up and drop off service excellent. Highly recommend,”

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Posted 4 weeks ago

“Picked up and delivered as promised. Thank you again. Will be using you again in October.”

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Posted 4 weeks ago

“FedEx didn’t pickup bags. Had to drop off. FedEx NL charged €40, which was not informed at the time of booking. FedEx messed up delivery. Initially attempted to deliver extra bags not belonging to me. SendMyBag was not much helpful to resolve this issue. Delivery would have been faster if not for these issues.”

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Posted 4 weeks ago

“Very quick and easy”

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Posted 1 month ago

“If I needed to send my luggage again, I would use SEND MY BAG company. Everyone I talked to in the company, when I was not sure about anything , was extremely helpful and my issues got resolved. What I would love to point out is beautiful English they speak, you don’t end up talking to someone with a hard accent, which I found very helpful as well.”

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Posted 1 month ago

“Shipped a 60 pound box from Florida to France. Was fast, efficient and affordable.”

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Posted 1 month ago

“My 11 boxes arrived from the USA to France ALMOST before I did!! Fantastic service and even better customer service. Always VERY helpful and excellent responses. I have will continue to recommend to anyone sending items overseas.”

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Posted 1 month ago

Send My Bag is rated 4.8 based on 1,552 reviews