Send My Bag Reviews

Name: Send My Bag
Rating: 4.80

4.8 Rating 1,659 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,659 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

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“Great service and great value”

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Posted 12 hours ago

“Didnt start great as driver didnt pick bag up from business address, however once I sorted that out and took bag to depot myself, from then on everything was excellent, bag was delivered between Australiaand London in 3 days, and was delivered directly to the door”

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Posted 1 day ago

“An effortless way to send your personal items.”

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Posted 1 day ago

“My first experience was GREAT! I had several doubts and I've chatted with customer support several time, everything was perfectly explained and clear. From USA to ITALY I sent my iMac 27" arrived perfectly intact with no problem and no issue at custom control.”

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Posted 1 day ago

“I sent my luggage from Dublin to Rome. It arrived on time and in good condition. The customer service was excellent. Highly recommended.”

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Posted 1 day ago

“They did a great job.”

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Posted 1 day ago

“My bag was supposed to be picked up which ever day it’s now awhile ago. They said they knocked on door but I was home no one knocked. I phoned when I saw notification call centre insisted they were there. I was home. I paid extra for bag to be collected early next day this was done. To be delivered Friday before 16.00. Was just leaving house at approximately 4:30 for airport it arrived as we locked the door. Very bad service.”

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Posted 1 day ago

“Amazing experience. Pick up in New York was seamless, 3 short days later was delivered seamlessly in France. Zero damage or issues.”

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Posted 1 day ago

“Great price, item delivered quickly. Cons: pick up delivery window was "9am - 6pm" and no indication could be given, even on the day, of when someone would arrive to collect the luggage”

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Posted 6 days ago

“Absolutely fantastic service from Start to finish”

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Posted 1 week ago

“Everything went smoothly.... customer service answered all my questions quickly, the instructions were clear, and they did everything they said they would. Would definitely use again. Thanks guys!”

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Posted 1 week ago

“Was efficient and safe”

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Posted 1 week ago

“Absolutely brilliant, hassle free. Superb customer service if something should go wrong.”

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Posted 1 week ago

“Start to finish, Send My Bag accomplished what I needed! They explained in detail everything that I needed to do to make my international move! Highly recommended!”

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Posted 1 week ago

“A superb door to door service that was easy to organise and the customs process was simple. Pick up and delivery were on time and I loved that the tracking was updated regularly. The cost was reasonable and we will use the service again. I'd definately recommend Send My Bag.”

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Posted 1 week ago

“Bag picked up and delivered in a time fashion.”

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Posted 1 week ago

“Brilliant, no issues”

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Posted 1 week ago

“A very efficient service with good updates from delivery firm. I would highly recommend!”

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Posted 1 week ago

“Great service”

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Posted 1 week ago

“The transfer of my luggage went perfectly. The courier driver was extremely polite.”

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Posted 1 week ago

Send My Bag is rated 4.8 based on 1,659 reviews