Send My Bag Reviews

Name: Send My Bag
Rating: 4.80

4.8 Rating 1,585 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,585 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent reliable service thank you”

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Posted 15 hours ago

“Delighted! I'm a total convert! Having been apprehensive of using such a service I am beyond delighted. I sent my 2 suitcases to my friend's house 200 miles away a week in advance of my train trip to save heaving them around. They were collected on time, secured in the back of the FedEx van and delivered on time, all intact. Today, my day of travel there is a 30c heatwave, my train journey has been changed as a result, meaning a change of trains and bus to the airport. Here I will meet my friend whose husband will deliver her plus my suitcases. To say I am relieved I am not trundling 2 heavy suitcases and a rucksack is an understatement. I was also impressed that when I had a somewhat silly question and the phone was promptly answered on a Sunday and a very helpful man assisted. I will absolutely use this service again.”

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Posted 16 hours ago

“A bit expensive, but very good service.”

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Posted 17 hours ago

“Service was excellent from start to finish! Super easy and any questions were answered quickly”

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Posted 2 days ago

“Very happy with the service. Picked it up up and delivered promptly.”

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Posted 2 days ago

“Excellent service! Friendly staff. Quickly fixed delivery issue. Will definitely use again. Simple, seamless process.”

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Posted 2 days ago

“Easy service to use with prompt pick up and delivery. Unfortunately my suitcase got broken and the wheel is now damaged and unable to be used.”

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Posted 3 days ago

“Pickup of bags was on time and seamless! Delivery was faster than I expected with no problems! Excellent service!”

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Posted 4 days ago

“Excellent communication throughout. Prompt collections and deliveries with no issues.”

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Posted 4 days ago

“Excellent and efficient”

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Posted 5 days ago

“A really easy process with invaluable telephone Call readily available to answer any queries. Excellent tracking and well informed at each stsge. Collected. And delivered as promised. Actually arrived 30mins after me! Thank you and well done”

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Posted 1 week ago

“6 years I have used this service between Italy and The Netherlands, always had a delivery earlier than expected.”

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Posted 1 week ago

“Muy buen servicio”

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Posted 1 week ago

“I was very pleased with my Send My Bag experience. Packing up nearly a year's worth of clothing, papers, books, etc from studying abroad was a daunting experience. I had several questions along the way, and the customer representatives were responsive, pleasant and helpful. It would have been easier if certain products (cosmetic supplies) or art work could have been included. However, I needed the service quickly and Send My Bag was able to accommodate, and got all my packed bags (4) to my home very quickly and with no problems. I would absolutely recommend them and use them again when needed.”

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Posted 1 week ago

“A first class service for our golf clubs transported from home to our relative’s home. Very straightforward and affordable. Will definitely use again and wholeheartedly recommend.”

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Posted 1 week ago

“I could not have asked for a better experience in shipping.”

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Posted 1 week ago

“Very slick and promises kept”

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Posted 1 week ago

“First time I’ve used the service & I was very pleased with the efficiency”

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Posted 1 week ago

“Great service door to door, every step well explained and good communication. Would recommend”

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Posted 1 week ago

“So easy and felt very trustworthy. The team answered any questions or concerns I had. Definitely recommend, I used it coming back home from Study Abroad and it was a weight off my shoulders.”

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Posted 1 week ago

Send My Bag is rated 4.8 based on 1,585 reviews