Login
Start Free Trial Are you a business? Click Here

Send My Bag Reviews

4.8 Rating 1,558 Reviews
96 %
of reviewers recommend Send My Bag
4.8
Based on 1,558 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
Everything went smoothly and as expected.
Helpful Report
Posted 6 hours ago
Great service! Collection was on time, instructions were clear, delivery really prompt.
Helpful Report
Posted 7 hours ago
Punctual and reliable
Helpful Report
Posted 10 hours ago
Everything went to plan, both out and back. Very pleased will use again.
Helpful Report
Posted 10 hours ago
Effiecent, responsive, good customer support
Helpful Report
Posted 12 hours ago
A professional, efficient and cost effective service.
Helpful Report
Posted 12 hours ago
My daughter and I were forced to ship our luggage after a flight was canceled and quickly found Send My Bag. In comparison to other services the price was fair. They picked up the bags when they said they would and delivered them earlier than they said they would. They arrived in good shape.
Helpful Report
Posted 2 weeks ago
Will take their services again, because it’s door to door and the after service with any issue was so well cared for ! Thank you!
Helpful Report
Posted 2 weeks ago
Great service and easy to use. Collected bag at the time they said they would and the bag was back in Australia (from Ireland) with 5 days. More than happy with the service provided and would absolutely use again.
Helpful Report
Posted 2 weeks ago
Quick and simple
Helpful Report
Posted 3 weeks ago
Great service!!! Excellent customer service also. I wish I could lick my bags though. That is the only thing I’m uncomfortable with.
Helpful Report
Posted 3 weeks ago
The courier did not turn-up to collect; yet left a message (lying) to say he called and no one was at home - waited in all day for nothing. So I had to reschedule and wait in again for collection - wasting my time.
Helpful Report
Posted 3 weeks ago
The team was always helpful and ready to support me with extra questions. Compared to other quotes they had reasonable prices. Instructions were easy to follow and clear, making the sometimes complicated process easy for me.
Helpful Report
Posted 3 weeks ago
Excellent reliable service - our baggage arrived on time and in good condition both outbound and on return.
Helpful Report
Posted 1 month ago
Great Service
Helpful Report
Posted 1 month ago
Great service, thanks
Helpful Report
Posted 1 month ago
Initial quote that brought me to send my bag was very unrealistic, hence not 5 stars. Actual cost of sending golf clubs was double initial quote! That said the process from actual quote to pick up was very easy and great service.
Helpful Report
Posted 1 month ago
Super efficient. Will use again.
Helpful Report
Posted 1 month ago
Easy, fast, reliable.
Helpful Report
Posted 1 month ago
Easy to use online site. Pick up and drop off service excellent. Highly recommend,
Helpful Report
Posted 1 month ago
Send My Bag is rated 4.8 based on 1,558 reviews