Send My Bag Reviews

Name: Send My Bag
Rating: 4.80

4.8 Rating 1,565 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to follow instructions on how to pack and label my items. Prompt and friendly collection. Arrived exactly when they were predicted to do so before booking. I used strong double-walled cardboard boxes and put a large plastic sack inside to ensure nothing would escape, but the boxes still ended up with small holes in several places, so definitely heed the warnings provided about the quality of packaging required for the journey.”

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Posted 15 hours ago

“Every step of the process went exactly as described. My bag was picked up at my home in Los Angeles and delivered to my destination in rural Italy in six days as promised! I will use Send My Bag every time I travel from now on!”

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Posted 1 day ago

“Super easy and straightforward process sending my bag from Spain to the US. It took about 2 weeks to arrive and I was able to schedule a time for drop off.”

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Posted 1 day ago

“Great service!”

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Posted 1 day ago

“Absolutely superb service - we arranged for clients as their travel agent and they were delighted .”

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Posted 1 day ago

“all worked super nicely, thank you. quick, good coms, elected day for drop off, all good :)”

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Posted 4 days ago

“Great trouble free transfer will use them again”

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Posted 4 days ago

“Everything went smoothly and as expected.”

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Posted 6 days ago

“Great service! Collection was on time, instructions were clear, delivery really prompt.”

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Posted 6 days ago

“Punctual and reliable”

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Posted 6 days ago

“Everything went to plan, both out and back. Very pleased will use again.”

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Posted 6 days ago

“Effiecent, responsive, good customer support”

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Posted 6 days ago

“A professional, efficient and cost effective service.”

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Posted 6 days ago

“My daughter and I were forced to ship our luggage after a flight was canceled and quickly found Send My Bag. In comparison to other services the price was fair. They picked up the bags when they said they would and delivered them earlier than they said they would. They arrived in good shape.”

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Posted 3 weeks ago

“Will take their services again, because it’s door to door and the after service with any issue was so well cared for ! Thank you!”

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Posted 3 weeks ago

“Great service and easy to use. Collected bag at the time they said they would and the bag was back in Australia (from Ireland) with 5 days. More than happy with the service provided and would absolutely use again.”

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Posted 3 weeks ago

“Quick and simple”

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Posted 1 month ago

“Great service!!! Excellent customer service also. I wish I could lick my bags though. That is the only thing I’m uncomfortable with.”

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Posted 1 month ago

“The courier did not turn-up to collect; yet left a message (lying) to say he called and no one was at home - waited in all day for nothing. So I had to reschedule and wait in again for collection - wasting my time.”

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Posted 1 month ago

“The team was always helpful and ready to support me with extra questions. Compared to other quotes they had reasonable prices. Instructions were easy to follow and clear, making the sometimes complicated process easy for me.”

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Posted 1 month ago

Send My Bag is rated 4.8 based on 1,565 reviews