Send My Bag Reviews

Name: Send My Bag
Rating: 4.80

4.8 Rating 1,651 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,651 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, item delivered quickly. Cons: pick up delivery window was "9am - 6pm" and no indication could be given, even on the day, of when someone would arrive to collect the luggage”

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Posted 16 hours ago

“Absolutely fantastic service from Start to finish”

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Posted 1 day ago

“Everything went smoothly.... customer service answered all my questions quickly, the instructions were clear, and they did everything they said they would. Would definitely use again. Thanks guys!”

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Posted 1 day ago

“Was efficient and safe”

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Posted 1 day ago

“Absolutely brilliant, hassle free. Superb customer service if something should go wrong.”

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Posted 1 day ago

“Start to finish, Send My Bag accomplished what I needed! They explained in detail everything that I needed to do to make my international move! Highly recommended!”

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Posted 1 day ago

“A superb door to door service that was easy to organise and the customs process was simple. Pick up and delivery were on time and I loved that the tracking was updated regularly. The cost was reasonable and we will use the service again. I'd definately recommend Send My Bag.”

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Posted 1 day ago

“Bag picked up and delivered in a time fashion.”

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Posted 1 day ago

“Brilliant, no issues”

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Posted 1 day ago

“A very efficient service with good updates from delivery firm. I would highly recommend!”

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Posted 1 day ago

“Great service”

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Posted 1 day ago

“The transfer of my luggage went perfectly. The courier driver was extremely polite.”

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Posted 1 day ago

“No necessary complaint regarding the courier, as long as it’s not with the DHL.”

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Posted 1 week ago

“Order and admin were simple; pick-up was as requested, delivery was quick and well organised. The whole service was inexpensive. Great value and great service.”

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Posted 1 week ago

“Second time using this company to send from Cumbria to Perth WA. Great service from collection, to tracking parcel, through to delivery at destination. All in 9 days. No probs and will use again in future.”

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Posted 1 week ago

“Fabulous service as usual”

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Posted 1 week ago

“It was easy to send my luggage to another country. CS was responsive. I'd use them again.”

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Posted 1 week ago

“One of the best ways for us to send a Box or 2, and know it will arrive as planned”

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Posted 1 week ago

“Left on time. Arrived just one day late but still a great service.”

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Posted 1 week ago

“Absolutely brilliant, had a problem with getting right type of boxes delivered to me in time for SMB to collect so had to change date at short notice. The staff couldn't have been more efficient & understanding in changing dates. Then boxes Did arrive in time for original collection date & SMB offered to collect on origin date after all. My boxes were at destination 48 hrs later! All so easy & their online chat is manned by humans with calm professionalism & empathy for those customers (me) who are stressed out with moving/travelling on a tight timetable. Honestly very impressed & will be using them again very soon.”

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Posted 1 week ago

Send My Bag is rated 4.8 based on 1,651 reviews