Send My Bag Reviews

Name: Send My Bag
Rating: 4.79

4.8 Rating 1,377 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,377 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Service. Always on time and great quality/price ratio. 5 years I am using Send my Bag and I will keep using their service.”

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Posted 2 weeks ago

“The service was efficient and the customer service people helpful.”

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Posted 2 weeks ago

“Excelent Serive, just what you need to make getting personal affects back easily and without duty!”

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Posted 2 weeks ago

“Excellent service.”

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Posted 2 weeks ago

“Excellent service. Used 5 times for sending stuff to Abu Dhabi. Will continue to use this service.”

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Posted 2 weeks ago

“It made my arrival to europe for my master way easier. It gave me the option to visit cities before arriving at my destination.”

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Posted 2 weeks ago

“Worked well for within EU sending !!”

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Posted 2 weeks ago

“Everything ok”

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Posted 2 weeks ago

“I was very happy with the service and thought it was very cost effective. It would be much better if you could give a time slot for the collection, to hang around all day waiting for the courier is difficult when you’re working.”

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Posted 2 weeks ago

“Great service. Comptative rates, good clear instructions before collection. Collection was on time . Tracking kept up today and it was delivered on correct day. All in all an excellent experience. Will 100% use again in future”

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Posted 2 weeks ago

“Je suis très satisfaite de vos services. Merci.”

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Posted 2 weeks ago

“Good experience”

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Posted 2 weeks ago

“Excelent service. Straight forward not much fuss. Good value, bag was undamaged and arrived in very good time. The only negative was that I found having to wrap a holdall such a waste of materials, however, I do understand the reason.”

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Posted 3 weeks ago

“I've used Send My Bag twice now, and it's always been very easy, affordable and efficient! The website is thorough and easy to fill out, and then your bags are picked up on the chosen day and sent quickly to their destination.”

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Posted 4 weeks ago

“Send My Bag was an excellent alternative to dragging a large, heavy suitcase through the airport with a tight connection. Pick- up and drop-off were both delayed 24 hours hence the four stars.”

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Posted 4 weeks ago

“Picked up on time and quickly delivered”

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Posted 1 month ago

“I had some problems with which location my suitcase would be picked up from but the customer service team were fantastic and were amazing help, and even sent me some extra information about attaching the forms without the send my bag specific ones, and it came just exactly as it was sent. Would definitely recommend!”

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Posted 1 month ago

“Brilliant service, easy to use and price was less than I thought it would be. I was tracked and updated of my bags frequently and they arrived quicker than anticipated”

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Posted 1 month ago

“Quick, easy and affordable! My items arrived on schedule. Some of the things were fragile. Nothing was broken!”

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Posted 1 month ago

“Arrived exactly when it said it would in great condition. Would definitely use again.”

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Posted 1 month ago

Send My Bag is rated 4.8 based on 1,377 reviews