Send My Bag Reviews

Name: Send My Bag
Rating: 4.79

4.8 Rating 1,495 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,495 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

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“I have used Send my Bag before with no issues. This time the labels sent for 2 bags had the same weight on them which was the lesser weight of the 2 bags. I didn't notice this until they were printed by a local shop. I assumed this would be ok as the info was good on the site. Also when packing our bags there was a note that knives needed to be covered. I had kitchen knives in the bag and camp knives when I received further instruction it said no knives or gels. So we now had to repack the bags. We took out all knives that were in the bags and a large First Aid kit because there were small packs of gel like substance. This now made the heaviest bag that was paid for (55 lbs) way less then the paid for weight. Once the bags were picked up during shipping I received a message that we owed more money because of weight. I believe this is a grave error on the part of the company and was very upset when I received this email. I of course paid it because I needed my bag to beship ped as I was leaving the location from where it was shipped. I am not sure why there are 2 sets of instructions for packing and am ticked off due to the fact that there was a change after we had thoughtfully packed our bags. We are traveling and now our bags we travel with are heavier then needed due to this change.”

Helpful Report

Posted 23 hours ago

“Paperwork bit daunting but service was brlliant. Staff were extremely helpful and collection and delivery was quick and efficent. Highly recommend.”

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Posted 1 day ago

“Very friendly and helpful staff when information is needed. Bags arrived as promised...”

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Posted 2 days ago

“Very pleased with the service.”

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Posted 2 days ago

“Excellent service. Efficient easy to use certainly be using it in future.”

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Posted 2 days ago

“Perfect service! Excellent communicatiion to set it up. We sent 14 suitcases from San Diego, California to Nice, France. They arrived promptly and safely.”

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Posted 2 days ago

“Excellent service from start to finish. No hesitation in dealing with them again. Prompt delivery and good coommunication.”

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Posted 2 days ago

“Absolutely flawless experience - I could not have been happier. My items arrived a couple days sooner than forecasted.”

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Posted 2 days ago

“Very efficient collection and delivery service. In fact, my bags were delivered so promptly, I was pleasantly surprised. Thank you!”

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Posted 2 days ago

“I have used Send My Bag three times in the past year. Each time was seamless!”

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Posted 2 days ago

“Reliable service for sending luggage and boxes.”

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Posted 1 week ago

“Excellent, from start to finish with easy to follow instructions. Bags arrived bery wuickly.”

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Posted 1 week ago

“Great way to send luggage with prompt online support. Luggage arrived on time and intact.”

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Posted 1 week ago

“It was delivered fast within the EU, just I see it as a weakness that I had to send my carton box as luggage, with is more expensive, because I had another item to send as luggage”

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Posted 1 week ago

“Everything was great, thanks”

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Posted 1 week ago

“We used Send My Bag for the third time between USA and France. The service is just perfect and incredibly fast.”

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Posted 1 week ago

“Excellent service. Delivered earlier than said”

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Posted 1 week ago

“Easy to do. Quick service. Quicker delivery than promised. Very happy”

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Posted 2 weeks ago

“I use their services a lot, they company is great and the employees are very kind and helpful people. I recommend the option that uses DHL, because when they use UPS the items tend to arrive broken (not a Send My Bag issue, of course).”

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Posted 2 weeks ago

“Great service. Only need to be all E to leave the bag without signature. I sent it to myself.”

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Posted 2 weeks ago

Send My Bag is rated 4.8 based on 1,495 reviews