Send My Bag Reviews

Name: Send My Bag
Rating: 4.80

4.8 Rating 1,519 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,519 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 30th March 2026

Send My Bag 5 star review on 20th January 2023

Denis

Anonymous

Anonymous // 01/01/2019

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“Straightforward product with excellent customer service.”

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Posted 3 days ago

“Hey, hey So, i was exploring different options for delivering my suitcase as i recently moved. this was recommended by one of my friends. It was my first time using any shipping services within Europe to send large suitcase from france to italy, And i would say it was amazing experience. Very smooth ordering and payment process, detailed guide on packaging, pickup and collection. I contacted customer service for updating collection address and they were very responsive and clear. Very satisfied. The suitcase was collected on time and delivered on time too. The pricing is also affordable. It was great experience overall, will use again and recommend. Thanks very much.”

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Posted 4 days ago

“Excellent zervice. will certainly use again.”

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Posted 4 days ago

“Excellent experience with send my bag, no problems at all and it arrived early. Would use again”

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Posted 6 days ago

“Excellent service & support from Send my Bag office, we have now sent 4 large cases of personal items from our time in Spain to Scotlend well pleased with service thanks”

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Posted 6 days ago

“The web is very clear. The instructions are very clear. Excellent quality price.”

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Posted 1 week ago

“Very good customer service!”

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Posted 1 week ago

“This company is a pleasure to deal with”

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Posted 1 week ago

“I have used this comany sending within the same country.This time I sent internationally . due to my own fault there was a glitch at first attempt as I ommitted putting a customs sheeton the bag. With much back and forth, as I was traveling and without wifi for much of the time , i did manage to correct this with the hotel managers help and the bag was eventually collected and was at my door upon my return from traveling. Amazing company. I highly reccomment them.”

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Posted 1 week ago

“Second time using Send My Bag. My bags arrived earlier.”

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Posted 1 week ago

“Excellent Service. Luggage picked up on a Thursday in New York and delivered in Geneva, Switzerland, the following Monday! I definitely recommend the service.”

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Posted 1 week ago

“Completely satisfied, everything worked as it should have,”

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Posted 1 week ago

“Worked out perfectly from pick up in Miami to delivery in Paris.”

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Posted 1 week ago

“Great service and fast delivery to Spain.”

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Posted 1 week ago

“Excellent service, good price”

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Posted 1 week ago

“Excellent job on pick up and help with our bags out of Thailand.”

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Posted 1 week ago

“bag arrived days earlier than expected, and I only found it after checking the tracking. it would be helpful if the driver could send a quick text.”

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Posted 1 week ago

“Fast efficient cost effective service”

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Posted 1 week ago

“Excellent service, will definitely use again , easy to book ,get uplift & delivery very fast”

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Posted 2 weeks ago

“Received a door to door quick service which was hassle free. Customer service was also very helpful and answered all my queries to ensure smooth delivery through customs.”

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Posted 3 weeks ago

Send My Bag is rated 4.8 based on 1,519 reviews