Send My Bag Reviews

Name: Send My Bag
Rating: 4.80

4.8 Rating 1,539 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use online site. Pick up and drop off service excellent. Highly recommend,”

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Posted 16 hours ago

“Picked up and delivered as promised. Thank you again. Will be using you again in October.”

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Posted 18 hours ago

“FedEx didn’t pickup bags. Had to drop off. FedEx NL charged €40, which was not informed at the time of booking. FedEx messed up delivery. Initially attempted to deliver extra bags not belonging to me. SendMyBag was not much helpful to resolve this issue. Delivery would have been faster if not for these issues.”

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Posted 23 hours ago

“Very quick and easy”

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Posted 2 days ago

“If I needed to send my luggage again, I would use SEND MY BAG company. Everyone I talked to in the company, when I was not sure about anything , was extremely helpful and my issues got resolved. What I would love to point out is beautiful English they speak, you don’t end up talking to someone with a hard accent, which I found very helpful as well.”

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Posted 3 days ago

“Shipped a 60 pound box from Florida to France. Was fast, efficient and affordable.”

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Posted 3 days ago

“My 11 boxes arrived from the USA to France ALMOST before I did!! Fantastic service and even better customer service. Always VERY helpful and excellent responses. I have will continue to recommend to anyone sending items overseas.”

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Posted 4 days ago

“Delivery process was very straight forward and professional. Only issue was online check in and costing and once bag picked up I received notification of an extra major charge. This should not happen . Felt like I was trapped into paying”

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Posted 4 days ago

“Very quick and nice service”

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Posted 4 days ago

“fast and reliable”

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Posted 1 week ago

“Great and easy service. Excellent tracking”

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Posted 1 week ago

“Very easy process”

Send My Bag 5 star review on 17th April 2026

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Posted 2 weeks ago

“They did a great job. no problems”

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Posted 2 weeks ago

“I've used Send My Bag many times from America to the UK. To just eliminate the issues dragging luggage through airports and beyond is completely taken away.From door to door cannot be beaten.”

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Posted 2 weeks ago

“Well the bags were delivered a day later than estimated. no big deal. They were delivered to the apartment building lobby and not to the apartment. Considering how expensive the service is i would expect deliver directly to the apartment specified.”

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Posted 3 weeks ago

“Staff helped me as a first time user every step of the way and extremely friendly”

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Posted 3 weeks ago

“efficient helpful service, good value”

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Posted 3 weeks ago

“This Company is wonderful for sending suitcases or parcels from overseas to your home. I recommend them.”

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Posted 3 weeks ago

“Excellent service. Have used a number of times to send packages to Japan. Would highly recommend.”

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Posted 3 weeks ago

“Excellent service”

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Posted 3 weeks ago

Send My Bag is rated 4.8 based on 1,539 reviews