Send My Bag Reviews

Name: Send My Bag
Rating: 4.80

4.8 Rating 1,679 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Send My Bag 5 star review on 30th September 2026

Send My Bag 5 star review on 20th January 2023

Denis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Box arrives as estimated date. All information was clear and book a delivery is easy.”

Helpful Report

Posted 2 days ago

“Very thorough and professional service. Our belongings arrived safely and we had no issues throughout the process”

Helpful Report

Posted 3 days ago

“Terrible. Broke both my suitcases”

Helpful Report

Posted 4 days ago

Hi there, I'm really sorry to hear that your suitcases were received in an unsatisfactory condition. I cannot see any notes on your order to indicate that you raised this with the team following your delivery. I have emailed you so that I can look into this further, as we don't want any customer receiving their items in an lesser condition than when they were sent. Thanks, Darren Send My Bag

Posted 2 days ago

“I was really impressed with this service. My suitcase was picked up at my brother's house in New York and delivered to my home in England a week later. Loads of communication and delivery when stated. Absolute bargain for the price. The label was little confusing so just read up on that before you book a time slot. Best to get a plastic label holder ahead of time”

Helpful Report

Posted 4 days ago

“Can’t say anything bad about you service , I will use you again for sure . Thank you it made my travel so much easier . Keep up the good work . Luc in France 👍”

Helpful Report

Posted 5 days ago

“perfect service & great communication every step of the way”

Helpful Report

Posted 5 days ago

“Service and support was excellent.”

Helpful Report

Posted 6 days ago

“Easy to use convenient and much cheaper than adding bags to airline”

Helpful Report

Posted 6 days ago

“Overall, the service was good. This is the second time I have used SendmyBag and was confident enough to refer colleagues the service. The only problem was I requested shipping label holders and paid for the express delivery, which indicated 2-3 days deliver (which I had), but the delivery only came through on day 5.”

Helpful Report

Posted 6 days ago

“Great. Email and online support was helpful and responsive, printed labels were sent out in plenty of time.”

Helpful Report

Posted 6 days ago

“Great service. Easy to follow instructions. Kept informed and the bag arrived as promised.”

Helpful Report

Posted 1 week ago

“Exactly as advertised, efficient and timely”

Helpful Report

Posted 1 week ago

“Excellent customer service. Well organized, user-friendly process. Highly recommend!”

Helpful Report

Posted 1 week ago

“Flawless ’door to door service”

Helpful Report

Posted 1 week ago

“Delighted with the prompt delivery and service throughout.”

Helpful Report

Posted 1 week ago

“This was so easy and a really good price. It was cheaper than adding luggage to a flight. It was collected on time and dropped off a day early. Very highly recommended.”

Helpful Report

Posted 1 week ago

“Excellent seamless experience. Thank you .”

Helpful Report

Posted 1 week ago

“excellent did everything it said.”

Helpful Report

Posted 1 week ago

“This was our 5th time to use Send My Bag and it was once again a great experience. Always on time pick-up and delivery; messaging the status each day and the box had no damage.”

Helpful Report

Posted 1 week ago

“Overall service was good with item delivered when expected.”

Helpful Report

Posted 1 week ago

Send My Bag is rated 4.8 based on 1,679 reviews