Send My Bag Reviews

Name: Send My Bag
Rating: 4.80

4.8 Rating 1,706 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,706 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

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“Easy to order, everything was described very clear and the customer service was available all the time to support me with the process”

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Posted 21 hours ago

“I used Send My Bag to relocate during the summer: I sent three luggages to the US and three to Italy from France in July, and one more luggage in August from Italy to the US. It helped me move more smoothly, e.g. find some clothes and household supplies waiting for me at destination while the bulk of our move arrived via sea. It was not super cheap, however, and I ended up paying something on top of that at the border. All in all it was worth it for moving but not for regular transfer of goods.”

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Posted 1 day ago

“Easy service, clear guidance, very good value for money. Slight issue with the intermediary shipping company adding charges was resolved quickly.”

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Posted 1 day ago

“The service has worked correctly; everythig has arrived in good condition, with no damage at all. I have not found the price to be particularly low, but I cannot compare to other similar services as this is the first time I have needed to ship boxes. Overall, I am satisfied with the service.”

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Posted 1 day ago

“Excellent service and much more convenient than bringing a case on the plane!”

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Posted 4 days ago

“I had a great experience with Send My Bag. The service was easy to use, the process was smooth, and my luggage arrived safely. I would definitely recommend it!”

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Posted 4 days ago

“This is my fifth time using Send My Bag to ship belongings for a move. The pick up and delivery windows were accurate and tracking was useful. My bags were separated and delivered individually which is new but both on the same day. Overall, I would use them again for any future moves overseas.”

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Posted 5 days ago

“Worked just like advertised.”

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Posted 5 days ago

“Very efficient and convenient- great service!”

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Posted 5 days ago

“FedEx was used door to door, not sure if I could have gone direct to FedEx for the same price but it was easy and arrived in good condition a few days later.”

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Posted 5 days ago

“Overall a good experience, initally there were few issues with the Pick up , however later on support team have been prompt to resolve it. Would love to use the services and would like to see expanding services to India as well.”

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Posted 5 days ago

“Incredibly helpful, with great customer service and on-time pick-up and delivery.”

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Posted 1 week ago

“Every part of my experience with Send My Bag was superb. The website was easy to navigate. The information was clear. When I had questions, the customer support team was friendly and responsive. They went above and beyond to help me feel comfortable, to include making an international phone call to my carrier to check on things. The pickup and delivery were smooth. The bags arrived on time and in good condition. I highly recommend Send My Bag.”

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Posted 1 week ago

“Excellent experience from start to finish. Easy to navigate site/app. Completely responsive customer service. I would highly recommend Send My Bag. And i happen to be tough to please :)”

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Posted 1 week ago

“Recommend excellent service thank you team”

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Posted 2 weeks ago

“Very very good service, picked up on time in the uk delivered to the hotel in Rome on time with real time tracking, great service”

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Posted 2 weeks ago

“Brilliant. Sent 2 suitcases to Switzerland, to our hotel. Didn't want to take them on crowded trains across Europe. Sendmybag worked really well.”

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Posted 2 weeks ago

“Great service, it all worked to plan”

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Posted 2 weeks ago

“Super efficient, cost friendly and quick. From the online booking process to pick up and drop off it was seamless and easy!”

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Posted 2 weeks ago

“Excellent customer service, tracking updates and website.”

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Posted 3 weeks ago

Send My Bag is rated 4.8 based on 1,706 reviews