Send My Bag Reviews

Name: Send My Bag
Rating: 4.79

4.8 Rating 1,483 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,483 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great way to send luggage with prompt online support. Luggage arrived on time and intact.”

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Posted 50 minutes ago

“It was delivered fast within the EU, just I see it as a weakness that I had to send my carton box as luggage, with is more expensive, because I had another item to send as luggage”

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Posted 2 hours ago

“Everything was great, thanks”

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Posted 3 hours ago

“We used Send My Bag for the third time between USA and France. The service is just perfect and incredibly fast.”

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Posted 4 hours ago

“Excellent service. Delivered earlier than said”

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Posted 4 hours ago

“Easy to do. Quick service. Quicker delivery than promised. Very happy”

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Posted 3 days ago

“I use their services a lot, they company is great and the employees are very kind and helpful people. I recommend the option that uses DHL, because when they use UPS the items tend to arrive broken (not a Send My Bag issue, of course).”

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Posted 3 days ago

“Great service. Only need to be all E to leave the bag without signature. I sent it to myself.”

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Posted 4 days ago

“Using Send My Bag was an awesome experience. practically before we even had the labels attached to the suitcases they were there to pick them up in Italy. my daughter‘s bags made it to California slmost the same day she did but for a more economical rate than putting them on the airplane with her. I was very surprised and pleased and I will definitely recommend and definitely use Send My Bag again. Thank you! ⭐️⭐️⭐️⭐️⭐️”

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Posted 4 days ago

“I used Send My Bag to send a bag and a box from Utah to London. They performed exactly as promised. They made it very easy to fill out the customs paperwork and the lable tags arrived qyickly. It was a third of the price I was quoted by the local UPS store. Overall an excellent experience and great value.”

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Posted 5 days ago

“Good service through”

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Posted 5 days ago

“Very professional and on time”

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Posted 1 week ago

“I was quoted on the price of moving a suitcase from UK to Australia which I accepted. The information provided was that if the suitcase was too big it would be returned to pick up point. The suitcase was delivered to Australia then about 2 weeks later I get a bill for oversized suitcase. Poor customer service, if they had returned the goods or made contact about the problem b4 sending it, I would have decreased the contents, but no they didn't, so poor customer service”

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Posted 1 week ago

“Send my bag is terrific. However their use of DHL and FedEx for pickups makes them very user-unfriendly. What reputable company gives an EIGHT-HOUR WINDOW for a pickup or delivery for that matter! It's absurd in this wired world and industry.”

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Posted 1 week ago

“All worked out well sending our boxes, although I would have been made aware of extent of 'paperwork' earlier in process. Costs seemed reasonable. When I called call centre for information I was dealt with quickly and efficiently.”

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Posted 1 week ago

“Very simple, seamless process”

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Posted 1 week ago

“everything is always as it says it will be. Bag gets picked up on time and delivered as planned.”

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Posted 2 weeks ago

“Smooth process, sharp in delivering, fair price. Despite some limitations about the items you can include in the luggage, I'll surely look for the service in the future, if I need to send extra pieces in my wondering around the planet! : )”

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Posted 2 weeks ago

“We had a good experience. They collected on time and was delivered as expected in good condition.”

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Posted 2 weeks ago

“I had a great experience with Send My Bag. They make it easy, their prices are reasonable - especially for shipping in under a week - and the pickup was painless.”

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Posted 2 weeks ago

Send My Bag is rated 4.8 based on 1,483 reviews