Send My Bag Reviews

Name: Send My Bag
Rating: 4.79

4.8 Rating 1,333 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,333 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

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“It's great, easy to work with and fast!”

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Posted 6 days ago

“Excellent, prompt and efficient service”

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Posted 6 days ago

“Bag got their, after a few tries”

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Posted 1 week ago

“Great service. Recommend!”

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Posted 1 week ago

“Picked up as requested ,delivered as expected ,pick up on return to timescale and returned as expected”

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Posted 1 week ago

“Wonderful experience from start to finish. Daytime customer services team excellent. Streamlined service, top effiency, superb tracking and speedy delivery. Highly recommend Send My Bag.”

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Posted 1 week ago

“Efficient. If you need to call, matters are handled in a friendly manner.”

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Posted 2 weeks ago

“I had a great experience with Send My Bags. We needed to ship luggage from the EU to the US and Send My Bags made it very easy. The instructions were clear and concise and customer service was very helpful in coming up with solutions for a bag pick up when we could not coordinate it with a direct pick up at our residence. We will be using this service again this summer to ship luggage to th UK.”

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Posted 2 weeks ago

“Excellent service. Very reasonable too. So convenient as it is door to door. I will use this service again and again. Box arrived safe and sound and bang in time”

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Posted 2 weeks ago

“I recieved my lugaggae very quickly. I am very satisfied with this service.”

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Posted 1 month ago

“Have used a number of times. Excellent service, knew where our boxes were at all times. 3 days to get delivered to Japan. Would highly recommend.”

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Posted 1 month ago

“Wonderful door to door service. Would recommend having somewhere on webcite to have suitcases need to be signed for upon delivery.”

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Posted 1 month ago

“unusually good customer support”

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Posted 1 month ago

“Highly, highly recommend.”

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Posted 1 month ago

“So easy to use. The instructions are very clear and the service is so convenient even in a small, remote town in Italy.”

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Posted 1 month ago

“Excellent service , will use again .”

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Posted 1 month ago

“Excellent service and professionalism. I got my bag from Metz to Stockholm in 3 days through DHL.”

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Posted 1 month ago

“Excellent customer service and very clear website.”

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Posted 1 month ago

“Good price, works. Good timing. What would make it better? To have a more specific timing for the pickup of the luggage. And to also do pickups on the weekends.”

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Posted 1 month ago

“Send My Bag provided us with reliable service during our temporary move from Europe to the US. All instructions were clear and Send My Bag lived up to their all of their commitments.”

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Posted 1 month ago

Send My Bag is rated 4.8 based on 1,333 reviews