Send My Bag Reviews

Name: Send My Bag
Rating: 4.79

4.8 Rating 1,549 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,549 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

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“Quick and simple”

Helpful Report

Posted 2 days ago

“Great service!!! Excellent customer service also. I wish I could lick my bags though. That is the only thing I’m uncomfortable with.”

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Posted 3 days ago

“The courier did not turn-up to collect; yet left a message (lying) to say he called and no one was at home - waited in all day for nothing. So I had to reschedule and wait in again for collection - wasting my time.”

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Posted 4 days ago

“The team was always helpful and ready to support me with extra questions. Compared to other quotes they had reasonable prices. Instructions were easy to follow and clear, making the sometimes complicated process easy for me.”

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Posted 5 days ago

“Excellent reliable service - our baggage arrived on time and in good condition both outbound and on return.”

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Posted 1 week ago

“Great Service”

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Posted 1 week ago

“Great service, thanks”

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Posted 1 week ago

“Initial quote that brought me to send my bag was very unrealistic, hence not 5 stars. Actual cost of sending golf clubs was double initial quote! That said the process from actual quote to pick up was very easy and great service.”

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Posted 1 week ago

“Super efficient. Will use again.”

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Posted 1 week ago

“Easy, fast, reliable.”

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Posted 1 week ago

“Easy to use online site. Pick up and drop off service excellent. Highly recommend,”

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Posted 2 weeks ago

“Picked up and delivered as promised. Thank you again. Will be using you again in October.”

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Posted 2 weeks ago

“FedEx didn’t pickup bags. Had to drop off. FedEx NL charged €40, which was not informed at the time of booking. FedEx messed up delivery. Initially attempted to deliver extra bags not belonging to me. SendMyBag was not much helpful to resolve this issue. Delivery would have been faster if not for these issues.”

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Posted 2 weeks ago

“Very quick and easy”

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Posted 2 weeks ago

“If I needed to send my luggage again, I would use SEND MY BAG company. Everyone I talked to in the company, when I was not sure about anything , was extremely helpful and my issues got resolved. What I would love to point out is beautiful English they speak, you don’t end up talking to someone with a hard accent, which I found very helpful as well.”

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Posted 2 weeks ago

“Shipped a 60 pound box from Florida to France. Was fast, efficient and affordable.”

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Posted 2 weeks ago

“My 11 boxes arrived from the USA to France ALMOST before I did!! Fantastic service and even better customer service. Always VERY helpful and excellent responses. I have will continue to recommend to anyone sending items overseas.”

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Posted 2 weeks ago

“Delivery process was very straight forward and professional. Only issue was online check in and costing and once bag picked up I received notification of an extra major charge. This should not happen . Felt like I was trapped into paying”

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Posted 2 weeks ago

“Very quick and nice service”

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Posted 2 weeks ago

“fast and reliable”

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Posted 3 weeks ago

Send My Bag is rated 4.8 based on 1,549 reviews