Send My Bag Reviews

Name: Send My Bag
Rating: 4.80

4.8 Rating 1,528 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 17th April 2026

Send My Bag 5 star review on 20th January 2023

Denis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy process”

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Posted 4 hours ago

“They did a great job. no problems”

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Posted 21 hours ago

“I've used Send My Bag many times from America to the UK. To just eliminate the issues dragging luggage through airports and beyond is completely taken away.From door to door cannot be beaten.”

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Posted 21 hours ago

“Well the bags were delivered a day later than estimated. no big deal. They were delivered to the apartment building lobby and not to the apartment. Considering how expensive the service is i would expect deliver directly to the apartment specified.”

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Posted 1 week ago

“Staff helped me as a first time user every step of the way and extremely friendly”

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Posted 1 week ago

“efficient helpful service, good value”

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Posted 1 week ago

“This Company is wonderful for sending suitcases or parcels from overseas to your home. I recommend them.”

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Posted 1 week ago

“Excellent service. Have used a number of times to send packages to Japan. Would highly recommend.”

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Posted 1 week ago

“Excellent service”

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Posted 1 week ago

“Straightforward product with excellent customer service.”

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Posted 2 weeks ago

“Hey, hey So, i was exploring different options for delivering my suitcase as i recently moved. this was recommended by one of my friends. It was my first time using any shipping services within Europe to send large suitcase from france to italy, And i would say it was amazing experience. Very smooth ordering and payment process, detailed guide on packaging, pickup and collection. I contacted customer service for updating collection address and they were very responsive and clear. Very satisfied. The suitcase was collected on time and delivered on time too. The pricing is also affordable. It was great experience overall, will use again and recommend. Thanks very much.”

Send My Bag 5 star review on 30th March 2026

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Posted 2 weeks ago

“Excellent zervice. will certainly use again.”

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Posted 2 weeks ago

“Excellent experience with send my bag, no problems at all and it arrived early. Would use again”

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Posted 2 weeks ago

“Excellent service & support from Send my Bag office, we have now sent 4 large cases of personal items from our time in Spain to Scotlend well pleased with service thanks”

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Posted 2 weeks ago

“The web is very clear. The instructions are very clear. Excellent quality price.”

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Posted 2 weeks ago

“Very good customer service!”

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Posted 2 weeks ago

“This company is a pleasure to deal with”

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Posted 2 weeks ago

“I have used this comany sending within the same country.This time I sent internationally . due to my own fault there was a glitch at first attempt as I ommitted putting a customs sheeton the bag. With much back and forth, as I was traveling and without wifi for much of the time , i did manage to correct this with the hotel managers help and the bag was eventually collected and was at my door upon my return from traveling. Amazing company. I highly reccomment them.”

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Posted 3 weeks ago

“Second time using Send My Bag. My bags arrived earlier.”

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Posted 3 weeks ago

“Excellent Service. Luggage picked up on a Thursday in New York and delivered in Geneva, Switzerland, the following Monday! I definitely recommend the service.”

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Posted 3 weeks ago

Send My Bag is rated 4.8 based on 1,528 reviews