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Send My Bag Reviews

4.8 Rating 1,350 Reviews
96 %
of reviewers recommend Send My Bag
Company Reviews Metrics
4.8
Based on 1,350 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Send My Bag 5 star review on 5th March 2025
Giulia
Send My Bag 5 star review on 26th October 2023
Wendy
Send My Bag 5 star review on 1st August 2023
Frances
Send My Bag 5 star review on 1st August 2023
Frances
Send My Bag 5 star review on 1st August 2023
Frances
Send My Bag 5 star review on 20th January 2023
Denis
Send My Bag 5 star review on 30th May 2022
Christina
5
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
James
Verified Buyer
“Fast efficient and helpful when things were missed on my side. My box arrived very quickly and in perfect condition.”
Helpful Report
Posted 1 week ago
Erin
Verified Buyer
“Easy to book, clear guidance on preparation, extremely affordable, fast delivery. I'm honestly so impressed and will definitely use again.”
Helpful Report
Posted 1 week ago
Sinead
Verified Buyer
“Very good service, on time - would have preferred a shorter window for pick up time to avoid having to take a full day off work to be home for the collection but apart from that it was very good.”
Helpful Report
Posted 3 weeks ago
Kpomo
Verified Buyer
“A**** experience”
Helpful Report
Posted 3 weeks ago
Stephen
Verified Buyer
“Fast, efficient process. Very iformative throughout every stage of transportation. Can not fault, will use this service again.”
Helpful Report
Posted 3 weeks ago
Rachel
Verified Buyer
“Great service, any problems were sorted out very quickly, bag arrived exactly on time, absolutely recommend this service without hesitation”
Helpful Report
Posted 3 weeks ago
IRENE
Verified Buyer
“As usual service was exemplary. Office staff very helpful and suitcase picked up and delivered on schedule.”
Helpful Report
Posted 3 weeks ago
Rosalie
Verified Buyer
“Reliable and on time will not use anyone else”
Helpful Report
Posted 3 weeks ago
Maureen
Verified Buyer
“Excellent service, collection and delivery on the days requested, labels etc sent to me as requested, Would recommend and certainly use again”
Helpful Report
Posted 3 weeks ago
Pedro
Verified Buyer
“Great service, reliable and fast delivery!”
Helpful Report
Posted 3 weeks ago
Ana
Verified Buyer
“rapido, barato y profesional . Solicite muchos presupuestos y me quede con sendmybag. El hombre recogiendo el paquete un 10”
Helpful Report
Posted 3 weeks ago
Tamsin
Verified Buyer
“Bags arrived quickly & safely”
Helpful Report
Posted 3 weeks ago
Gen
Verified Buyer
“I've already left a review.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Great service. 10/10”
Helpful Report
Posted 1 month ago
Colin
Verified Buyer
“Great service, easy to organize and track delivery. God send for parents at University College n England!!”
Helpful Report
Posted 1 month ago
Margarida
Verified Buyer
“It's great, easy to work with and fast!”
Helpful Report
Posted 1 month ago
Sharon
Verified Buyer
“Excellent, prompt and efficient service”
Helpful Report
Posted 1 month ago
Louise
Verified Buyer
“Great service. Recommend!”
Helpful Report
Posted 1 month ago
Mike
Verified Buyer
“Picked up as requested ,delivered as expected ,pick up on return to timescale and returned as expected”
Helpful Report
Posted 1 month ago
Evelyn
Verified Buyer
“Wonderful experience from start to finish. Daytime customer services team excellent. Streamlined service, top effiency, superb tracking and speedy delivery. Highly recommend Send My Bag.”
Helpful Report
Posted 1 month ago
Send My Bag is rated 4.8 based on 1,350 reviews
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