Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,066 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“David and Steve are great asset to Scrivener. David's 30 plus years in patiently measuring, assessing and prescribing experience is very comforting...”

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Posted 7 years ago

Hi Sekvet, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Extremely friendly and helpful!”

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Posted 7 years ago

Thank you for your comments!

Posted 7 years ago

“I went for my annual eye test and hearing test for 2019. All your Staff as usual were very helpful, approachable, knowledgable and friendly. Any questions I had they answered so that I understood. All in all I was very pleased with my black frames, and Varifocal Glasses.”

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Posted 7 years ago

Hi Phillisceta, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Rubina the Optomiest very pleasant and nice Stacey done my order and Christina done pressure and hearing test All lovely girls nice mannered and new there job”

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Posted 7 years ago

Hi Anne, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“I was disappointed as I received no email notification that my glasses were in and this happened also with the last pair I purchased.”

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Posted 7 years ago

Hi Julie, thank you for your feedback. We'll pass your comments on to the appropriate department.

Posted 7 years ago

“I didn’t feel that I knew how much a pair of glasses cost I was confused by supposedly getting a good offer?”

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Posted 7 years ago

Hi Ursula, thank you for your feedback. We'll pass your comments on to the appropriate department.

Posted 7 years ago

“Very good service. Professional opticians.”

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Posted 7 years ago

Thank you for your comments, we'll pass them on to the team at your local branch.

Posted 7 years ago

“I felt that I had a very thorough examination in a relaxing environment due to the friendly nature of the optician. I was asked about my work with a view to recommending the best options available. Overall very pleased with the service including choosing the frames.”

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Posted 7 years ago

Hi David, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Made you feel at ease and under no pressure.Very helpful and efficient service”

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Posted 7 years ago

Hi Karen, thank your for your comments, we'll pass them on to the team at your local branch.

Posted 7 years ago

“Quick great service, always helpful when picking out new glasses. Perscription arrived quickly”

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Posted 7 years ago

Hi Amy, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“The staff were very friendly and good”

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Posted 7 years ago

Hi Andy, thank you for your comments, we'll pass them on to the team at your local branch.

Posted 7 years ago

“Knowledgeable, friendly and efficient”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“Excellent service. Thanks Gracias”

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Posted 7 years ago

Hi Carlos, thank you for your comments, we'll pass them on to the team at your local branch.

Posted 7 years ago

“I was more than happy with the service I received. I was not looking forward to buying a new pair of glasses but Clare was able to assist from start to finish exuding confidence which helped me no end. Thanks”

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Posted 7 years ago

Hi John, thank you for your feedback, We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Good service lovely staff”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“Extremely friendly and helpful staff”

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Posted 7 years ago

Hi Gian, thank you fro your comments, we'll pass them on to the team at your local branch.

Posted 7 years ago

“Very helpful and great glasses also had an hearing check ok for now thanks”

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Posted 7 years ago

Hi Gerry, thank you for your comments, we'll pass them on to the team at your local branch.

Posted 7 years ago

“This is the first time I have used Scrivens and from the day I made an appointment to have an eye test, through to collecting my glasses, I found the Optician and the assistants in the shop, all very polite, helpful and very friendly. Thank you to all the team at Scrisons for such good service.”

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Posted 7 years ago

Hi Helen, thank you for your feedback. We'll pass your comments on to the team at your local branch

Posted 7 years ago

“It was my first experience to book and having my eye test from Scrivens. I am completely satisfied with the outstanding services and very pleased with brilliant staff truly the super best. They simply made me WOW.”

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Posted 7 years ago

Thank you for your comments!

Posted 7 years ago

“I visited my local branch at Hythe and I was very happy with the friendly atmosphere and excellent service I received ~ I am delighted with my new glasses and cannot praise enough the excellent staff and advice I received ~ I love my new frames a big thank you to everyone ~”

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Posted 7 years ago

Hi Anna, thank you for your feedback. We'll pass your comments on to the team at the Hythe branch.

Posted 7 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,066 reviews