Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,074 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

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“Staff were very attentive while waiting to be seen”

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Posted 7 years ago

Thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Lovely staff, good communication, thorough eye examinations, never feel rushed.”

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Posted 7 years ago

Hi Sue, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Lovely staff, super helpful and friendly”

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Posted 7 years ago

Hi Alina, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“An excellent and professional service by a great team. Thank you. I have already recommended Scrivens to a friend.”

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Posted 7 years ago

Hi Wayne, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Minimum of fuss. Friendly efficient service. Well done!”

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Posted 7 years ago

Hi Melvyn, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Attended to by friendly and knowledgeable staff who made the visit and subsequent purchases very worthwhile. Would not hesitate to recommend Scrivens”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“Very helpful staff I'll always a pleasure to pop in store at bilston”

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Posted 7 years ago

Hi Shaun, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“GOOD service”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“First class service, efficiently delivered by friendly staff.”

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Posted 7 years ago

Thank you for your comments!

Posted 7 years ago

“Found both to be very thorough, they listened to any concerns I might have had and re assured me, when it came to choosing my frames I didn’t feel pressured and was happy with any comments that helped me decide. Would highly recommend.”

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Posted 7 years ago

Hi Mrs Rushden, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Excellent, friendly and prompt service ! Lots of smiles in the shop and of course the specs are great too !”

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Posted 7 years ago

Hi Graham, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“The service is very good”

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Posted 7 years ago

Hi Veronica, thank you for your feedback!

Posted 7 years ago

“Cost me so so much for one cheap pair and went to spec savers and got 2 pairs for half this price, u know what they say should of gone too specsavers”

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Posted 7 years ago

Hi Lisa, thank you for your feedback, we've passed your comments on to the appropriate department for you.

Posted 7 years ago

“My husband and I both had our eyes tested and were very happy with Mrs Gibbs as we always are. Your front of house staff are all very efficient too. HOWEVER, MY GLASSES ARE AS THEY SHOULD BE BUT MY HUSBANDS WERE COMPLETELY WRONG. HE COULDNT SEE OUT OF THEM AT ALL. THE ASSISTANT WAS VERY RELUCTANT TO BELIEVE HIM. AS IT TURNED OUT APPARENTLY LONG DISTANCE LENSES HAD BEEN PUT IN INSTEAD OF THE PRESCRIBED ONES”

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Posted 7 years ago

Hi Pamela, thank you for bringing this to our attention. We'll pass your comments on to our Customer Care team who will investigate this for you.

Posted 7 years ago

“Still waiting for a reply to a complaint, although refund has now been paid”

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Posted 7 years ago

Hi Derek, thank you for bringing this to our attention. We'll pass your comments on to the Customer Care team for you.

Posted 7 years ago

“excellent friendly service very good knowledge”

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Posted 7 years ago

Hi John, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Great service, new glasses arrived very quickly”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“As always from John.sue and jess i get treated like first class..they can never do to much for you. They are all amazing and very friendly recomend them to everyone.”

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Posted 7 years ago

Thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“The staff are always happy to help and very pleasant.”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“scrivens always honest professional helpful cotteridge branch”

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Posted 7 years ago

Hi June, thank you for your feedback, we'll pass your comments on to the team at your local branch.

Posted 7 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,074 reviews