Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,076 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

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“Went for a hearing test and they explained everything that the GP didn't. Very professional and polite. I now know what my options are and the best way to deal with them. Thank you.”

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Posted 8 months ago

Thank you for taking the time to leave us such a nice review!

Posted 8 months ago

“Have been using scrivens for several years and always have excellent service,staff always friendly and helpful and professional”

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Posted 8 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 8 months ago

“6 months after having my first hearing aids from Scrivens, they do, at last, seem to be functioning properly. Have been to the Exeter Centre several times, and my last visit was to see Kiran who was most helpful and thorough. Very friendly and spent time getting things right. And also at the Exeter store, was a lady receptionist (unfortunately I didn’t get her name - had grey/blonde bobbed hair), who was extremely pleasant and very helpful. The staff they have now seem to be working very hard to get things right, after the transition from Chime.”

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Posted 8 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 8 months ago

“The best attention from the staff at the Stafford branch, very helpful and appointment was on time. I would recommend the Stafford branch to any one.”

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(Stafford) - Posted 8 months ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 8 months ago

“Alfreton branch absolutely outstanding - very knowledgeable, professional, caring, perfect organization. If it was possible to give more than 100%, I would.”

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(Alfreton) - Posted 8 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 8 months ago

“I only recently decided to try the Sutton - in -Ashfield branch of Scrivens opticians,and couldn’t be more pleased with the service I received. A very warm and professional manner which I received from Kim(sales) and Donna (sight test) which was very thorough and the best I’ve received for years I will definitely be going back again next year Thanks to all the staff.”

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(Sutton In Ashfield) - Posted 8 months ago

Thank you for taking the time to leave us such a nice review!

Posted 8 months ago

“Really helpful staff in the Banbury shop today. Assisting me so promptly with clearing my ears of Wax. Instant relief of painful tinnitus. Thank you”

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(Banbury) - Posted 8 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Banbury.

Posted 8 months ago

“Team couldn’t be more helpful with a set of hearing aids that need to be serviced. I visited them in mid January and they were ready as advised within the two week timeline that’s set. The chap in there was absolutely brilliant looked at my ears. Make sure there’s nothing else going on and when I went to collect the offering new batteries lovely Lady in there and the work well as a team. The Lady couldn’t be more helpful in her service and therefore I’m more than happy to give this review well done team.”

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Posted 8 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 8 months ago

“This is the best opticians I have ever been to. My son has been a glasses wearer since the age of 3 and Scrivens in Feltham go above and beyond at every visit or appointment we have. ⭐️⭐️⭐️⭐️⭐️”

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(Feltham) - Posted 8 months ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 8 months ago

“A visit to Haley at Alfreton for advice about my hearing aids. Again excellent service from Jemma, another cup of tea while I waited. Haley answered my queries as usual, always have a good chat as well. Thank you”

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(Alfreton) - Posted 8 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 8 months ago

“Alfreton branch is always oustanding.”

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(Alfreton) - Posted 8 months ago

Thank you for taking the time to leave us such a nice review!

Posted 8 months ago

“I’ve been a customer of Scrivens St Ives for longer than I care to remember. I have always had an excellent experience. On the rare occasion that I’ve had problems they have always dealt with them quickly and courteously. The staff are always friendly and helpful. When I had my first pair of verifocals I felt that they had plenty time to support me through the process of adjusting. I wouldn’t go anywhere else for me eye care.”

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(St Ives) - Posted 8 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 8 months ago

“The Staff at the Mildenhall branch where very helpful when I went in with a problem with my eye, I didn’t have an appointment but I was seen by the optician to make sure there was anything serious. I was told I had dry eyes and bought some drops which have cleared up the problem. So first service😊”

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(Mildenhall) - Posted 8 months ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 8 months ago

“The staff at the Quinton Branch were really kind & helpful, especially Michelle the branch manager.”

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(Quinton) - Posted 8 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 8 months ago

“The staff at the Hamstead branch were wonderful with my elderly mum today. To the friendly reception staff, the kind optician who took the time to give us some information we needed and the amazing hearing aid specialist who really went above and beyond with mum thank you.”

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(Hamstead) - Posted 8 months ago

Thank you for taking the time to leave us such a nice review!

Posted 8 months ago

“Went to the biddulph branch the staff in there were really helpful and polite very professional and would highly recommend to family and friends”

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(Biddulph) - Posted 8 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Biddulph.

Posted 8 months ago

“Went to Orchard square Sheffield branch last week. Really very good service from Lesley, very professional and thorough. A great friendly atmosphere in the shop which is more like a family business feel. Highly recommend.”

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Posted 8 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 8 months ago

“Joy help me choose my new frames really suit me always a pleasure great service and even better price 😀”

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Posted 8 months ago

Thank you for your wonderful review!

Posted 8 months ago

“My wife phone the Chippenham branch this morning nothing was to much trouble. Made an appointment for 11am. The service was excellent everything was explain of the wax removal procedure. The lady carried out the procedure to both ears with information be given of the whole procedure couldn’t ask for any more I would like thank both ladies for the excellent service I received this morning the helpful service.”

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(Chippenham) - Posted 8 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 8 months ago

“Graham C at Stamford is excellent. Nothing is too much trouble and he explains everything clearly and simply. I was so resistant to admitting I had hearing loss and would benefit from aids but Graham was so patient and gently led me through the process. Definitely 5 stars from me”

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(Stamford) - Posted 8 months ago

Thank you for taking the time to leave us such a nice review!

Posted 8 months ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,076 reviews