Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,013 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff very polite and helpful. Could do with a choice of gold frame.”

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Posted 1 day ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 11 hours ago

“It's been a very good experience with the people I've met, unfortunately for the problems I have been experiencing there has been no possibility to mention them in the questionnaire. The battery does not stay in place so the connection is broken. It took ages to work it out.”

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Posted 1 week ago

Thank you for letting us know about this. Your feedback helps us get better. If you could email customercare@scrivens.com, we will look into this issue and hope to resolve it promptly and to your satisfaction.

Posted 6 days ago

“Extremely helpfull and I would highly recommend it for service and friendliness A+++++”

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Posted 1 week ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 1 week ago

“Nice, polite, helpful staff. When my son couldn't find a frame he was looking for the staff ordered it into store for him. My son was very happy with his glasses. 😃”

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Posted 3 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 3 weeks ago

“Scrivens branch on Upper St Giles, Norwich have been looking after my eye care for some years now. All the staff are friendly and helpful and Judy the manager goes out of her way to give best care and service. Today I went in to get my 3 pairs of glasses adjusted after about 6months of wear. This comes as after care from buying glasses from the shop. I highly recommend this branch particularly.”

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(Norwich Upper St Giles) - Posted 1 month ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 1 month ago

“They never fail to be helpful hearing or sight thanks 😊”

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Posted 1 month ago

Thank you for taking the time to leave us such a nice review!

Posted 1 month ago

“Good treatment and happy with the aftercare.”

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Posted 2 months ago

Thank you for your wonderful review!

Posted 2 months ago

“I had my hearing test done recently and it was a very comprehensive test, my audiologist explained everything that I needed to know she was very knowledgeable and I left completely satisfied with the service she provided.”

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Posted 2 months ago

Thank you for taking the time to leave us such a nice review!

Posted 2 months ago

“Polite & well informed staff. Explained the eye testing well and did not feel ’rushed’ as I have done in the past with other opticians. Happy to recommend Herne Bay, Scrivens Opticians.”

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Posted 2 months ago

Thank you for the kind words!

Posted 2 months ago

“Excellent service. Knowledgeable and helpful staff”

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Posted 4 months ago

Thank you for taking the time to leave us such a nice review!

Posted 4 months ago

“Visited the Halesowen branch yesterday for my 2 yearly free eye test. All the staff I came into contact with were so helpful and caring esp with me looking into getting my 1st pair of glasses with reaction lenses. I highly recommend them.”

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(Halesowen) - Posted 4 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 4 months ago

“Always very helpful when I go in with a problem and in a friendly manner”

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Posted 5 months ago

Thank you for taking the time to leave us such a positive rating!

Posted 5 months ago

“During my experience the care was professional, and I felt very relaxed. The staff explained everything in detail.”

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Posted 7 months ago

Thank you for taking the time to leave us such a nice review!

Posted 7 months ago

“I enjoyed the service rendered at Scrivens for my eye test. It was awesome, I also had a free hearing test that day. Also I was given massive discount.”

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Posted 7 months ago

Thank you for taking the time to leave us such a nice review!

Posted 7 months ago

“I have booked an eye appointment for Tuesday 22nd Apl for an eye examination at 11.45 am at your premises in 55 High Street Rushden NN10 0QE. I would pleased to receive your report about my eyesight as I have booked a meeting with my own GP in Rushden based in Adnitt Road Surgery and very much hope he will be able to arrange for me to contact the DVLA to hopefully enable me to pass my next driving test. I past my first test when I was about 20 years old and took great care when I drove and was skillful enough to avoid any accidents, thankfully ! My name is Michael Tye”

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Posted 7 months ago

Thank you for taking the time to leave us such a nice review!

Posted 7 months ago

“Since I have had hearing aids from Scrivens I have found everyday conversations including listening to to tv and visiting the theatre excellent , the service from provided was very professional.”

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Posted 8 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 8 months ago

“So helpful, the staff really put my husband and myself at ease. Definitely going to recommend this opticians.”

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Posted 8 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 8 months ago

“Very good and helpfull in my situation also made to fell at ease”

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Posted 8 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 8 months ago

“Scrivens were very helpful. I was able to book online for my eyetest which is usefull when working nights. They did a full eyetest and gave good advice.”

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Posted 9 months ago

Thank you for taking the time to leave us such a nice review!

Posted 9 months ago

“The audiologist at scrivens Kingstanding is very professional and polite. I would recommend him to my family and friends”

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(Kingstanding) - Posted 9 months ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 9 months ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,013 reviews