Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 5,948 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Witney branch was amazing . I was told I would need ear wax removal by Boots and upon starting my appointment the hearing specialist informed me that I had a tiny amount so was not going to charge me £60. She also offered me a free basic hearing screening check to see if my hearing needed further investigation. Well done Scrivens.”

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Posted 20 hours ago

“I had a hearing test with Scrivens in Weymouth and I saw Mark. All of the staff were extremely helpful and friendly. The hearing test was extremely thorough and Mark was very professional and polite throughout. I was very impressed with the overall experience and would highly recommend and use again without hesitation”

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Posted 20 hours ago

“Had my hearing test yesterday in Weston Super Mare the staff were all helpful a very friendly and my test was done to perfection an amazing young man 👌will always be going back there and will have my next eye test there rather than go to my current optician. Looking forward to seeing and hearing again 😂 many many thanks Mark👌👌👌”

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Posted 20 hours ago

“Peterbrough branch went back for sunglasses as service was excellent first time round. Very good service again, knowledgeable staff helpful when explaing different options available. Very pleased with my sunglasses and easy of making appointments. Thank you to the staff.”

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Posted 1 day ago

“Attended Altrincham after trouble with the Useless Specsavers. Their new prescription for me was wrong. Colin the optician was certainly not on the clock when he tested me. I collected my new glasses and prescription and could not be more pleased. I can see perfectly again. Thanks. Dermot Finnigan.”

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(Altrincham) - Posted 1 day ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Altrincham.

Posted 1 day ago

“Absolutely brilliant customer service from Anthony the audiologist at Haywards Heath. Appointment on time and resolved the issue within half an hour.”

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(Haywards Heath) - Posted 1 day ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 day ago

“She was really friendly and helpful couldn’t ask for more”

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Posted 1 day ago

Thank you for your wonderful review!

Posted 1 day ago

“Once again the staff at Alfreton excelled, opened the door a little early so I wasn’t stood in the cold then provided a cup of tea while I waited. Usual first class service from Haley. Thank you all.”

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(Alfreton) - Posted 1 day ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 day ago

“I had a really excellent experience. from the Optician to Helen, the manager, and her assistant. Lots of help and advice with my new glasses. Would highly recommend.”

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Posted 2 days ago

Thank you for taking the time to leave us such a nice review!

Posted 1 day ago

“Visited Wolstanton High Street Scrivens for my annual eye and contact lense check. Holly was helpful and informative. The opticians was thorough and explained any issues. Especially when he found a bleed behind my eye. Reporting straight away to the hospital for a referral. Thank you all.”

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(Wolstanton) - Posted 2 days ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Wolstanton.

Posted 1 day ago

“I called in to chapel en le frith branch with a pair of broken glasses after a bad road accident. I apologised that they were bought elsewhere but couldnt get due to my health. No problem, so nice staff. Warned me might break them but was successful. Would take no payment but put money in charity box. Would not hesitate in using this optician again.”

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Posted 3 days ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 1 day ago

“I went to Scrivens Opticians North Finchley this morning as my elderly mother, who has advanced Alzheimer's, needed the nosepads replaced on her glasses. Mum is in the advanced stages of dementia and keeping her remaining two pairs of glasses working and wearable is imperative, as she is no longer able to sit for an eye test. The young woman who served me was absolutely lovely, replaced the nose-pads quickly, and cleaned the glasses for me. Her professionalism and kindness have made my day.”

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(Finchley) - Posted 5 days ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 day ago

“Many thanks to Tracey and Emily in the Alsager branch for repairing my Glasses quickly and efficiently. Excellent friendly and great service.”

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(Alsager) - Posted 6 days ago

Thank you for taking the time to leave us such a nice review!

Posted 1 day ago

“Attended appointment in Stamford. Staff very welcoming. Appointment was with Graham the audiologist. Excellent service received. Many thanks.”

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(Stamford) - Posted 1 week ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Stamford.

Posted 1 week ago

“Friendly and so so helpful and welcoming. Great service and very pleased. Exactly what I needed.”

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Posted 1 week ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 week ago

“Received cordial welcome and appointment on time. The ocptomiterist was very thorough and explained all the options and necessary treatment resulting in an early post op assessment for further treatment remedy. Would highly recommend this optician.”

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Posted 1 week ago

Thank you for your wonderful review!

Posted 1 week ago

“I had an eye test and found Suhayl the optician fantastic, he was very informative and friendly. All of the staff were amazing. After previously using other opticians, I found this experience much more pleasant and was excited to get my new glasses and even tried varifocals. I will definitely be using Scrivens Swadlincote again!!!”

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(Swadlincote) - Posted 1 week ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 week ago

“I always us Scrivens in Thirsk Clare and the team are brilliant Friendly and professional service always Thank you all”

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(Thirsk) - Posted 1 week ago

Thank you for taking the time to leave us such a nice review!

Posted 1 week ago

“The staff at New Milton are ALWAYS kind, courteous and very professional. A joy to do business with.”

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(New Milton) - Posted 1 week ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in New Milton.

Posted 1 week ago

“The staff in Milton Keynes were super helpful! The Optician took time to explain everything she was doing and really put my mind at rest about the health of my eyes. Akta the manager helped me to find frames and looked after me; she was really kind and helpful. I am very happy with my visit.”

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(Milton Keynes) - Posted 1 week ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 week ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 5,948 reviews