Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 5,800 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from Caleb and team at Wallasey. Couldn't be more helpful.”

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(Wallasey) - Posted 1 day ago

Thank you for the kind words! We’re so happy your visit at Wallasey went so smoothly!

Posted 1 day ago

“Visited the Maidenhead branch for hearing issues today. I am very impressed with the whole experience. The audiologist was very thorough and patient, anticipating all the issues that I am likely to encounter. In fact, the whole atmosphere of Scrivens is so much calmer than the other places I had visited. I like it so much that I have switched my eye care from another another company and have booked my eyesight testing with them too.”

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(Maidenhead) - Posted 2 days ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Maidenhead!

Posted 1 day ago

“Best visit to an optician ever !!!!! Friendly and efficient. Process explained as we went along . Results and options made clear”

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Posted 2 days ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 days ago

“My wife suggested he I should change my Opticians. A wise choice as I have both hearing aids and glasses. A year ago I had a problem with my eyesight and Haneen at the Ashton in Makerfield branch very quickly got an appointment with the eye Hospital to resolve my cataract problem. This year after a very thorough eye test Haneen suggested new glasses which has kept my eyes in top condition. It is impossible also not to mention the excellent service I have received for my hearing aids. All the staff at the branch are very professional and will always help. I always recommend them.”

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(Ashton In Makerfield) - Posted 3 days ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Ashton in Makerfield!

Posted 2 days ago

“Absoluly fatatatic service”

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Posted 5 days ago

Thank you for taking the time to leave us such a positive rating!

Posted 2 days ago

“I have not had my eyes tested for decades and I have just received my new glasses and I am completely blown away by the difference it has made to my sight I can't thank you enough as this has made a huge difference to me”

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Posted 5 days ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 days ago

“Absolutely excellent service from my Peacehaven branch of Scrivens. Following several disappointing, frustrating and mostly unsatisfactory appointments at some other opticians in the area, I decided to return to Scrivens, having been a previous customer some years earlier. I want to praise each and every one of the superb staff members in the branch for their professionalism and for taking the time to answer any questions I had. Every staff member was approachable and friendly, and I did not feel as if I was being “rushed through” the process. My sincere thanks and appreciation go to every member of staff at Scrivens in Peacehaven for an outstanding and highly professional service … very well done to everyone!”

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(Peacehaven) - Posted 6 days ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Peacehaven!

Posted 2 days ago

“Best place I've been to for glasses! So much more knowledge the Specsavers”

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Posted 6 days ago

Thank you for taking the time to leave us such a nice review!

Posted 2 days ago

“I accompanied my wife to a hearing aid check-up at your Chapel en le Frith branch yesterday. We were given first rate attention.”

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(Chapel-en-le-Frith) - Posted 6 days ago

Thank you for the kind words! We’re so happy your visit at Chapel-en-le-Frith went so smoothly!

Posted 6 days ago

“I had problems with my nhs hearing aids. and went directly to the shop without warning.The staff involved Mark and Ash (the audiologist) were extremely helpful in organising the repairs that were needed and kept me fully informed of the progress. The service they provided was first class in all respects”

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Posted 1 week ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 6 days ago

“My first time at Scrivens, will definitely be going back. All staff were lovely and very professional. I had a lovely experience and will be recommending all my friends and family to use this establishment.”

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Posted 1 week ago

Thank you for taking the time to leave us such a nice review!

Posted 1 week ago

“Visited Ripley branch this morning and was helped to choose new frames by Lizzie, who was very helpful and patient. I always find it difficult to find new, different frames so found it a great help on this occasion. All the staff at Scrivens are great and Nikki has been there for a long time and is always helpful.”

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Posted 1 week ago

Thank you for the kind words! We’re so happy your visit at Ripley went so smoothly!

Posted 1 week ago

“I am very pleased a friend recommended Scrivens. The hearing test was very good and they explained everything The fitting was easy The aftercare was very good when I went back in for new batteries I couldn’t fault them at the branch I went to. It was Gosport.”

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(Gosport) - Posted 1 week ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in the future.

Posted 1 week ago

“Visited Midsomer Norton branch on Friday very professional and polite staff very pleased no hard sale will definitely be using them again would recommend 100%”

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(Midsomer Norton) - Posted 1 week ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Midsomer Norton!

Posted 1 week ago

“I cannot praise them enough went in to ask for my sunglasses today be repaired the girl in there was so nice and friendly and repaired them there and then! What fantastic service and I would highly recommend them. Thank you very much for today”

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Posted 1 week ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 week ago

“Visited your Milton Keynes branch to get spectacle lenses changed after a cataract operation. This required the ordering of a new lense. The whole operation only took four working days from ordering to delivery. This was very, very impressive and the lady who carried it out is a credit to you.”

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(Milton Keynes) - Posted 1 week ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 week ago

“I recently used your Altrincham shop. I cannot recommend highly enough the staff I encountered. They were all beyond kind, helpful, and professional. I won’t be going anywhere else from now on. Thank you. Best. Dermot.”

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(Altrincham) - Posted 1 week ago

Thank you for taking the time to leave us such a nice review!

Posted 1 week ago

“I took my 97 year old mum to Scrivens in Mill Hill, and now this will be her new optician! Amazing service, lovely staff, and overall an extremely good experience. Had a not so good experience at another optician earlier in the year, so Scrivens is a breath of fresh air! My mum is very fussy, and for her to be happy, is really something. My mum also liked the type of eye test - they use the traditional 'spectacles' where they insert different lenses to determine your refraction / prescription. We are very happy!”

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(Mill Hill) - Posted 1 week ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Mill Hill.

Posted 1 week ago

“I have used Scrivens ever since they arrived in Thirsk. Staff change but the service and care do not. My contact lens care and eye tests are thorough and carefully managed. They always have time to assist and give advice. Thank you.”

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(Thirsk) - Posted 1 week ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 week ago

“Excellent can not fault at all Such a professional and friendly service. Very informative and approachable young lady will definitely be recommending to my friends. Thank you for improving my hearing so much.”

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Posted 1 week ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 week ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 5,800 reviews