Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,059 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Louise was lovely, polite and very patient and understanding with me.”

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Posted 5 days ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 5 days ago

“I had two pairs of varifocals which were made in two weeks, I had a fitting and am pleased with the result and all the staff were very friendly and helpful.”

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Posted 6 days ago

Thank you for your wonderful review!

Posted 6 days ago

“Been into the Didcot branch this morning. The optometrist there Nagi has been monitoring an ongoing eye condition that I have. I’m currently suffering from Agorophobia so find it difficult to leave the house on some days. Jo the optical advisor was excellent and did the OCT scan for me. The service was quick and both Nagi and Jo were both sympathetic and caring. Nagi was visibly pleased with the improvement in my eyes. Excellent customer care and friendly staff”

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(Didcot) - Posted 1 week ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 week ago

“Went for a hearing test and they explained everything that the GP didn't. Very professional and polite. I now know what my options are and the best way to deal with them. Thank you.”

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Posted 1 week ago

Thank you for taking the time to leave us such a nice review!

Posted 1 week ago

“Have been using scrivens for several years and always have excellent service,staff always friendly and helpful and professional”

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Posted 1 week ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 week ago

“The best attention from the staff at the Stafford branch, very helpful and appointment was on time. I would recommend the Stafford branch to any one.”

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(Stafford) - Posted 1 week ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 1 week ago

“Alfreton branch absolutely outstanding - very knowledgeable, professional, caring, perfect organization. If it was possible to give more than 100%, I would.”

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(Alfreton) - Posted 1 week ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 week ago

“I only recently decided to try the Sutton - in -Ashfield branch of Scrivens opticians,and couldn’t be more pleased with the service I received. A very warm and professional manner which I received from Kim(sales) and Donna (sight test) which was very thorough and the best I’ve received for years I will definitely be going back again next year Thanks to all the staff.”

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(Sutton In Ashfield) - Posted 1 week ago

Thank you for taking the time to leave us such a nice review!

Posted 1 week ago

“Really helpful staff in the Banbury shop today. Assisting me so promptly with clearing my ears of Wax. Instant relief of painful tinnitus. Thank you”

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(Banbury) - Posted 2 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Banbury.

Posted 1 week ago

“Team couldn’t be more helpful with a set of hearing aids that need to be serviced. I visited them in mid January and they were ready as advised within the two week timeline that’s set. The chap in there was absolutely brilliant looked at my ears. Make sure there’s nothing else going on and when I went to collect the offering new batteries lovely Lady in there and the work well as a team. The Lady couldn’t be more helpful in her service and therefore I’m more than happy to give this review well done team.”

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Posted 2 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 weeks ago

“This is the best opticians I have ever been to. My son has been a glasses wearer since the age of 3 and Scrivens in Feltham go above and beyond at every visit or appointment we have. ⭐️⭐️⭐️⭐️⭐️”

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(Feltham) - Posted 2 weeks ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 2 weeks ago

“A visit to Haley at Alfreton for advice about my hearing aids. Again excellent service from Jemma, another cup of tea while I waited. Haley answered my queries as usual, always have a good chat as well. Thank you”

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(Alfreton) - Posted 2 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 weeks ago

“Alfreton branch is always oustanding.”

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(Alfreton) - Posted 2 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 2 weeks ago

“I’ve been a customer of Scrivens St Ives for longer than I care to remember. I have always had an excellent experience. On the rare occasion that I’ve had problems they have always dealt with them quickly and courteously. The staff are always friendly and helpful. When I had my first pair of verifocals I felt that they had plenty time to support me through the process of adjusting. I wouldn’t go anywhere else for me eye care.”

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(St Ives) - Posted 3 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 weeks ago

“The Staff at the Mildenhall branch where very helpful when I went in with a problem with my eye, I didn’t have an appointment but I was seen by the optician to make sure there was anything serious. I was told I had dry eyes and bought some drops which have cleared up the problem. So first service😊”

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(Mildenhall) - Posted 3 weeks ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 2 weeks ago

“The staff at the Quinton Branch were really kind & helpful, especially Michelle the branch manager.”

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(Quinton) - Posted 3 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 weeks ago

“The staff at the Hamstead branch were wonderful with my elderly mum today. To the friendly reception staff, the kind optician who took the time to give us some information we needed and the amazing hearing aid specialist who really went above and beyond with mum thank you.”

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(Hamstead) - Posted 3 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 3 weeks ago

“Went to the biddulph branch the staff in there were really helpful and polite very professional and would highly recommend to family and friends”

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(Biddulph) - Posted 3 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Biddulph.

Posted 3 weeks ago

“Went to Orchard square Sheffield branch last week. Really very good service from Lesley, very professional and thorough. A great friendly atmosphere in the shop which is more like a family business feel. Highly recommend.”

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Posted 3 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 weeks ago

“Joy help me choose my new frames really suit me always a pleasure great service and even better price 😀”

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Posted 3 weeks ago

Thank you for your wonderful review!

Posted 3 weeks ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,059 reviews