Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,069 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing staff - very helpful. Moving to university I had yet to experience going to the opticians alone but the staff were incredibly patient and explained what everything meant on the prescription and helped me understand how to choose the best glasses for me.”

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Posted 7 years ago

Hi Holly, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Very good eye examination,”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“Excellent service and staff.”

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Posted 7 years ago

Hi Charlie, thank you for your comments, we'll pass them on to the team at your local branch.

Posted 7 years ago

“Very good service, friendly staff and everything explained.”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“Very knowledgeable and helpful staff”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“Great personal service every time.”

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Posted 7 years ago

Hi Rebecca, thank you for your comments, we'll pass them on to the team at your local branch.

Posted 7 years ago

“I have been using Scrivens at Bourne End for a few years now and, even though I have moved to another area, have such confidence in the thoroughness of the examinations that I am averse to trusting my eye care to even another practice. I have no hesitation in recommending them.”

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Posted 7 years ago

Hi Garry, thank your for your comments. We'll pass them on to the team at your local branch.

Posted 7 years ago

“Everything was excellent from start to finish. Staff were also excellent.”

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Posted 7 years ago

Hi Ronald, thank your for your comments. We'll pass them on to the team at your local branch.

Posted 7 years ago

“Friendly and helpful”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“Very good service from booking eye test appointment, reminder when test due, eye test and help choosing frames. Prompt delivery of the new specs and minor fitting adjustment ensured a satisfied customer!”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“Extremely professional and friendly service. Really good choice of frames and very knowledgeable, friendly staff. I would highly recommend Scrivens.”

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Posted 7 years ago

Hi Jennifer, thank your for your comments. We'll pass them on to the team at your local branch.

Posted 7 years ago

“My new glasses gave me a really bad migraine so i only wore them the once”

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Posted 7 years ago

Hi Maria, thank you for bringing this to our attention, if you could email us at customercare@scrivens.com with more details, we will investigate this for you.

Posted 7 years ago

“Love this company, personal service and personal care!”

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Posted 7 years ago

Hi Martyn, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Friendly and efficient staff, I had my new glasses within the week, would definitely recommend them”

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Posted 7 years ago

Hi Justin, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Very professional and attentive.staff excellent. Had an eye test and purchased my glasses in no time at all. 100%”

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Posted 7 years ago

Hi Carol, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Such lovely friendly staff always got plenty of time for you to make your own choices on the frames would thoroughly recommend them to everyone.”

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Posted 7 years ago

Hi Gaynor, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Fantastic service and lovely staff, couldn't be more helpful, would happily recommended them to friends and family”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“I'm glad we see eye to eye, look forward to the appointment for cataract. will await your phone call”

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Posted 7 years ago

Hi Kevin, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Service was ok and polite. I did feel pressured to buy glasses and was not told that the price was per lense. I was told if a refer a friend that i would be sent a £25 gift voucher, they took me details and my friend had an appointment 2 hours after me. I have not received the voucher. I probably will not use the optician again.”

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Posted 7 years ago

Hi Nils, thank you for bringing this to our attention, if you could email us at customercare@scrivens.com with more details, we will investigate this for you.

Posted 7 years ago

“The staff at Witney store were helpful and keen to help. When I purchased the new specs I was told I would get a £25 voucher but as of yet have not received it. If you are offering offers then they should be followed up with the customer. In all it was an average service.”

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Posted 7 years ago

Thank you for bringing this to our attention, if you could email us at customercare@scrivens.com with more details, we will investigate this for you.

Posted 7 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,069 reviews