Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,074 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Julie is very friendly and helpful. She explained all the options for my first ever glasses, answered all my questions and I didn't feel rushed to make a decision about a purchase.”

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Posted 7 years ago

Hi Zuzana, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Helping and friendly staff specially staff from erdington high street”

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Posted 7 years ago

Hi Afsheen, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“I recently up-dated my glasses at my local Optician's Scrivens. I am very satisfied with their Customer Service and Professional attitude. I really like my new Varifocals. It took a little bit of time to get used to them, but now i am alright wearing them. They have helped me a lot with my Reading and watching my Television. Thank you to everyone at Scrivens. I will continue to use them.”

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Posted 7 years ago

Hi Jonathan, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“They can't even reorder the same product they have in the system allready.”

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Posted 7 years ago

Hi Pawel, thank you for bringing this to our attention. If you could email customercare@scrivens.com with more details we will investigate this for you.

Posted 7 years ago

“Your team was very helpful and caring good support and extremely good experience in what the do.”

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Posted 7 years ago

Hi Lee, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Amazing staff - very helpful. Moving to university I had yet to experience going to the opticians alone but the staff were incredibly patient and explained what everything meant on the prescription and helped me understand how to choose the best glasses for me.”

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Posted 7 years ago

Hi Holly, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Very good eye examination,”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“Excellent service and staff.”

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Posted 7 years ago

Hi Charlie, thank you for your comments, we'll pass them on to the team at your local branch.

Posted 7 years ago

“Very good service, friendly staff and everything explained.”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“Very knowledgeable and helpful staff”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“Great personal service every time.”

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Posted 7 years ago

Hi Rebecca, thank you for your comments, we'll pass them on to the team at your local branch.

Posted 7 years ago

“I have been using Scrivens at Bourne End for a few years now and, even though I have moved to another area, have such confidence in the thoroughness of the examinations that I am averse to trusting my eye care to even another practice. I have no hesitation in recommending them.”

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Posted 7 years ago

Hi Garry, thank your for your comments. We'll pass them on to the team at your local branch.

Posted 7 years ago

“Everything was excellent from start to finish. Staff were also excellent.”

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Posted 7 years ago

Hi Ronald, thank your for your comments. We'll pass them on to the team at your local branch.

Posted 7 years ago

“Friendly and helpful”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“Very good service from booking eye test appointment, reminder when test due, eye test and help choosing frames. Prompt delivery of the new specs and minor fitting adjustment ensured a satisfied customer!”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“Extremely professional and friendly service. Really good choice of frames and very knowledgeable, friendly staff. I would highly recommend Scrivens.”

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Posted 7 years ago

Hi Jennifer, thank your for your comments. We'll pass them on to the team at your local branch.

Posted 7 years ago

“My new glasses gave me a really bad migraine so i only wore them the once”

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Posted 7 years ago

Hi Maria, thank you for bringing this to our attention, if you could email us at customercare@scrivens.com with more details, we will investigate this for you.

Posted 7 years ago

“Love this company, personal service and personal care!”

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Posted 7 years ago

Hi Martyn, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Friendly and efficient staff, I had my new glasses within the week, would definitely recommend them”

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Posted 7 years ago

Hi Justin, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Very professional and attentive.staff excellent. Had an eye test and purchased my glasses in no time at all. 100%”

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Posted 7 years ago

Hi Carol, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,074 reviews