Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,066 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff very polite, courteous and understanding, very happy puts a smile on your face and makes you feel at ease”

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Posted 7 years ago

Hi Cynthia, thank you for your comments, we'll pass them on to the team at your local branch.

Posted 7 years ago

“Very helpful and attentive. No lng waiting times very efficient and freindly staff.”

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Posted 7 years ago

Hi Christine, thank you for your comments, we'll pass them on to the team at your local branch.

Posted 7 years ago

“My 7 year old son was very nervous about his eye test but the staff were so helpful and friendly he was ok about it. I also had my eyes tested and found them very professional and also put me at ease.”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“Excellent service as always at Palmers Green branch of Scrivens.”

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Posted 7 years ago

Hi Graham, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Staff are very pleasant and helpful. Just wish there were more options for low priced frames.”

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Posted 7 years ago

Thank you for your feedback. We'll pass your comments on to the appropriate department for you.

Posted 7 years ago

“Lovely people who work there very professional.”

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Posted 7 years ago

Hi Diane, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Unfortunately my glasses have had to be returned because after the first time of wearing I noticed one of the diamante stones was missing and another seemed not to be set properly. Also the nose bar wasn't level. The left nose piece was also uncomfortable. As you can imagine I was very disappointed, I feel that the quality of the goods is unacceptable for the price paid (£693 less £100). I would like to point out that the staff have been very helpful and have returned the goods to resolve the problems.”

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Posted 7 years ago

Hi Dorothy, thank you for your feedback. We'll pass your comments regarding the frame on to the appropriate department for you.

Posted 7 years ago

“Excellent customer service”

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Posted 7 years ago

Hi Ann, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“The staff at the Sutton-in-Ashfield branch were very good and friendly thank you.”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

“A good service in testing a person's hearing ability optical care is also very good nothing is missed”

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Posted 7 years ago

Hi Christian, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Great customer service and support for my whole family”

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Posted 7 years ago

Hi Sharon, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“They are extremely helpful and caring at the Scrivens in Winton. I had a problem with my glasses and they were straight on to it and sorted it out. I would certainly recommend their services.”

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Posted 7 years ago

Hi Linda, thank you for your feedback. We'll pass your comments on to the team at Winton for you.

Posted 7 years ago

“Prompt & efficient service. Excellent consultation, helpful staff & good choice of frames & lenses.”

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Posted 7 years ago

Thank you for your feedback, we'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Everything from getting my eyes tested through to receiving my pair of glasses has been a pleasant experience, I would definitely recommend them to others.”

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Posted 7 years ago

Hi Nathaniel, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“very friendly staff would recommend very professional service glad i changed to scrivens”

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Posted 7 years ago

Hi Albert, thank you for your comments, we'll pass them on to the team at your local branch.

Posted 7 years ago

“Very friendly service, very competent technicians and staff. Excellent advice on both optics and hearing. I will be using them again.”

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Posted 7 years ago

Hi Mr Palmer, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“All the staff were very friendly and helpful.The optician explained everything thoroughly.Very happy with the whole experience and will be using them in the future.”

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Posted 7 years ago

Thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Helpful, knowledgeable, friendly & supportive staff. Wide range of frames to choose from at affordable prices.”

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Posted 7 years ago

Hi Linda, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“I had a very thorough examination. The staff were polite and helpful. My spectacles are spot on . Excellent service.”

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Posted 7 years ago

Hi Ann, thank you for your feedback. We'll pass your comments on to the team at your local branch.

Posted 7 years ago

“Great friendly service will use again.”

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Posted 7 years ago

Thank you for your feedback!

Posted 7 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,066 reviews