Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,074 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always very welcoming staff make your appointment a relaxed time can’t do enough for you it’s always a pleasureable visit Thankyou”

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Posted 7 years ago

Hi Mark, thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch.

Posted 7 years ago

“I am very happy with your customer service. Thank you”

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Posted 7 years ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 7 years ago

“I was pleased with the way the staff helped me. It had been a while since l had an eye test and they helped me feel relaxed.. I was also pleased that I had my new glasses quickly.”

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Posted 7 years ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 7 years ago

“Very good thank you 🙏🏿”

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Posted 7 years ago

Hi Paul, thank you for taking the time to leave us such a nice review!

Posted 7 years ago

“Excellent service and professional”

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Posted 7 years ago

Thank you for taking the time to leave us such a nice review!

Posted 7 years ago

“I have all had my eye test at roman road. The staff are friendly helpful polite. And all ways make you feel wellcome.”

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Posted 7 years ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 7 years ago

“Very friendly staff,put me at my ease(Oldbury,West Mids),and I was very pleased with the whole experience.Not a bit like going to the dentist,which is all to the good.I even went so far as to recommend the whole Scrivens; chain to a friend.”

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Posted 7 years ago

Hi Jeff, Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 7 years ago

“Staff very helpful,attentive and professional”

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Posted 7 years ago

Hi Jayne, thank you for taking the time to leave us such a nice review!

Posted 7 years ago

“Scrivens in Chipping Norton are great.”

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Posted 7 years ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 7 years ago

“Very happy with my appointment. Professional and informative about my eyes. All the staff helpful.”

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Posted 7 years ago

Hi Carole, thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch.

Posted 7 years ago

“The customer service I received in store was wonderful. Every staff member I encountered was polite, helpful and made the process very easy. I would definitely come back to Scrivens instead of returning to Specsavers.”

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Posted 7 years ago

Thank you for your wonderful review! We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 7 years ago

“it was very easy and helpful from the member of staff.”

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Posted 7 years ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 7 years ago

“great quick service!”

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Posted 7 years ago

Thank you for taking the time to leave us such a nice review!

Posted 7 years ago

“Very professionally carried out, staff all very helpful”

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Posted 7 years ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 7 years ago

“Well happy with my glasses and the staff were all very helpful”

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Posted 7 years ago

Hi Georgette, thank you for your wonderful review! We're delighted to hear you are happy with your new glasses. We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 7 years ago

“Very polite and helpful”

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Posted 7 years ago

Thank you for taking the time to leave us such a nice review!

Posted 7 years ago

“The branch I go to in Mile End is excellent: friendly and reliable and with first class treatment”

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Posted 7 years ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch.

Posted 7 years ago

“We always receive exemplary treatment from Scrivens staff at St James St Walthamstow. Highly recommended.”

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Posted 7 years ago

Thank you for the kind words! We’re so happy your visit at Walthamstow went so smoothly.

Posted 7 years ago

“the staff are very good at their jobs and there is a very pleasant atmosphere in the shop.”

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Posted 7 years ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch.

Posted 7 years ago

“I just need the frame adjusted .”

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Posted 7 years ago

Thank you for taking the time to leave us your review. If you could email us at customercare@scrivens.com with your details, we'll be happy to assist you.

Posted 7 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,074 reviews