Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,074 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff are professional yet friendly and know their products well. I’d definitely recommend the Kentish Town branch to anyone who needs optical/hearing care.”

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Posted 6 years ago

Thank you for taking the time to leave us such a nice review!

Posted 6 years ago

“A* Service at Scrivens Chigwell. I was able to get an eye test at a time that suited me. The staff were really friendly and very accomodating. They were even willing to stay late for me to collect my glasses after work. Special thanks to Jo & Anne!”

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Posted 6 years ago

Hi James, thank you for the kind words! We’re so happy your visit at Chigwell went so smoothly. We’ll pass your comments onto your local branch, and we look forward to assisting you again in future.

Posted 6 years ago

“Excellent service, great staff, very helpful. Any problems they will fit you in for an appointment very prompt to help you out. Have both my glasses and contact lenses from Scrivens. Opticians always give you a good eye test and contact lens test. Been using Scrivens for years, keep up the great work, thank you.”

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Posted 6 years ago

Thank you for your wonderful review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 6 years ago

“No worries at all. I have been using this optician (Southgate) for many years, more than I care to remember, going back to the days of Ronald Brown and will continue to do so in the future.”

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Posted 6 years ago

Hi Andrew, thank you so much for your review! We really do appreciate you taking the time to share your experience at our Southgate branch.

Posted 6 years ago

“Very thorough and patient optician - A lovely lady and staff at King's Heath, Birmingham - Been going there for years. Wouldn't change. Thankyou!”

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Posted 6 years ago

Hi Susan, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 6 years ago

“Always a pleasure to visit Scrivens Newark. There is always a warm welcome and professional service. I would recommend them to anyone.”

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Posted 6 years ago

Hi John, Thank you for your wonderful review! We're delighted to hear you are happy with your new glasses. We’ll pass your comments on to the team at Newark and we look forward to assisting you again in future.

Posted 6 years ago

“I cannot fault the Scrivens service,even with the covid19 going on at the moment the staff were very efficient and friendly. I am very pleased with my purchase”

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Posted 6 years ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 6 years ago

“Staff most helpful and very obliging”

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Posted 6 years ago

H Doug, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 6 years ago

“Nice staff very helpful happy with my glasses”

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Posted 6 years ago

Hi Margaret, thank you for taking the time to leave us such a nice review!

Posted 6 years ago

“Best service in Witney. So pleased with the help they give me. I would not go anywhere else. I always recommend scrivens”

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Posted 6 years ago

Hi Ginny, thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 6 years ago

“That lady that help me in the Feltham office , she was so professional and nice at the same time !”

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Posted 6 years ago

Hi Jeremy, thank you so much for your review! We really do appreciate you taking the time to share your experience at our Feltham branch.

Posted 6 years ago

“Excellent service and quick delivery of glasses. Lovely staff in the Bearwood branch. Facing adversity in these times but doing it with a smile.thank you!”

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Posted 6 years ago

Hi Cat, thank you for your wonderful review! We’ll pass your comments on to the team at Bearwood and we look forward to assisting you again in future.

Posted 6 years ago

“My appointment ran to time. No waiting around. I was instructed to sanitize my hands and both myself and staff were wearing masks so I felt safe. Diane was very efficient, knowledgeable and friendly. No complaints 🙂”

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Posted 6 years ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 6 years ago

“The staff were very efficient and I was dealt with care and friendliness”

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Posted 6 years ago

Hi Geraldine, Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 6 years ago

“Brilliant professional service. Couldn't fault them. And I can see!”

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Posted 6 years ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience .

Posted 6 years ago

“Fantastic service Would recommend to family and friends nice staff”

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Posted 6 years ago

Hi John, thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 6 years ago

“Brilliant professional service. Couldn't fault them. And I can see!”

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Posted 6 years ago

Thank you for taking the time to leave us such a nice review!

Posted 6 years ago

“Fairly useless. Cannot get service at any branch, have to go back to original one that never answers a phone”

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Posted 6 years ago

Thank you for posting your review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could email customercare@scrivens.com we will look into this for you.

Posted 6 years ago

“VERY HELPFUL”

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Posted 6 years ago

Thank you for taking the time to leave us such a nice review!

Posted 6 years ago

“All covid 19 precautions in place. Staff very helpful.”

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Posted 6 years ago

Hi Elizabeth, thank you for your excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 6 years ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,074 reviews