Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,081 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“staff are friendly & helpful . Also the optician listens and answers my questions in detail . You never have to wait more than a few minutes . They test your hearing too . All under one roof . So convenient . I am a pensioner from Swinton Mexborough .”

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(Mexborough) - Posted 1 year ago

Thank you for your wonderful review!

Posted 1 year ago

“A huge thank you to the wonderful team at Scrivens in Fordhouses! After my auntie had an unfortunate fall at my nan’s wake and broke her glasses, they were incredibly kind and helpful. They quickly replaced the frame and made the whole process stress-free during a difficult time. Friendly, professional, and truly caring service—I can’t recommend them enough!”

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(Fordhouses) - Posted 1 year ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 year ago

“The staff at Kings Heath shop are the best 👍 they are very polite and will go out of their way to sort out any problems for the customers their customer service is number 1 👌thank you all”

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(Kings Heath) - Posted 1 year ago

Thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“A very friendly, respectful and caring service from the ladies at the Driffield branch. They have always put my needs first which I really appreciate. Over the years I value and respect their service and honesty when I am choosing a new pair of glasses 👓, the ladies will always let you know in the nicest way possible whether the frames fit my needs. What I also value is the excellent examination of my eyes from the optometrist. I am more than happy to recommend Scrivens opticians to all I meet. Thank you 😀”

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(Driffield) - Posted 1 year ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Driffield.

Posted 1 year ago

“Very efficient and friendly service in a long established firm in the centre of town. They had s wide range of frames to suit everyone and my specs were ready in just a week with no problems. I would recommend them to anyone.”

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Posted 1 year ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 year ago

“Last optician just kept changing my glasses but as soon as I saw Scrivens optician she saw what problems were and sent me for treatment all sorted now. Staff so pleasant and friendly nothing too much trouble would definitely recommend them. Easy ordering reasonable prices and prompt delivery a big thank you to the staff.”

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Posted 1 year ago

Thank you for your wonderful review!

Posted 1 year ago

“Went to scrivens at kingstanding circle very friendly and professional and very helpful choosing a pair of glasses highly recommend”

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Posted 1 year ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 year ago

“Excellent and frendly”

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Posted 1 year ago

Thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“I was treated very well at my appointment for my glasses and have hearing aid assessment Friday same place I was well looked after staff were very helpful and went above and beyond in helping me choose my glasses thank you”

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(New Brighton) - Posted 1 year ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in New Brighton.

Posted 1 year ago

“Excellent service, welcome by friendly staff, clear checks and information, time to look for glasses and no feeling of being rushed. Tonbridge branch is fantastic with an excellent manager and team.”

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(Tonbridge) - Posted 1 year ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 year ago

“My local chosen Scrivens opticians ( Kentish Town) has an excellent staff, both the resident optician and assistants. I still continue to use them in spite of having moved an hour away. Regarding the survey form - many of the questions are patronising in tone and assumptions of sloth post 60.”

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Posted 1 year ago

Thank you for letting us know about this, your feedback helps us get better.

Posted 1 year ago

“Have found my new hearing aids have really helped which is such a relief! Just awaiting new glasses and found the Staff so helpful and kind 😊”

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Posted 1 year ago

Thank you for your wonderful review!

Posted 1 year ago

“Have found my new hearing aids have really helped which is such a relief! Just awaiting new glasses and found the Staff so helpful and kind 😊”

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Posted 1 year ago

“Excellent service. Delightful,and helpful staff.”

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Posted 1 year ago

Thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“Always excellent service at Scrivens. The atmosphere is extremely friendly as are the staff. Great choice of frames and I only waited a couple of days for my glasses. I would recommend Scrivens to anybody. Excellent!”

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Posted 1 year ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 1 year ago

“The staff at the Rotherham branch are brilliant. The optometrist is excellent and caring - as are the rest of the staff.”

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(Rotherham) - Posted 1 year ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 year ago

“Always very friendly very professional service from my branch of Scrivens great service as usual thank you”

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Posted 1 year ago

Thank you for your wonderful review!

Posted 1 year ago

“Very careful and detailed test with considerate optometrist. Similar personal care when choosing frames and lens specifications. Very attentive and professional staff.”

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Posted 1 year ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 year ago

“Do not use Scrivens for NHS hearing aids there customer service is none existant continually send wrong fittings so your hearing aids are useless and you are tied to them for 3 very long years. Due to there inability to issue correct tubes and domes l have been living in a silent world again.”

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Posted 1 year ago

“Excellent service in Pocklington from Richard Vanessa and Jannine. The staff are a credit to your company. Very professional kind and polite”

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(Pocklington) - Posted 1 year ago

Thank you for taking the time to leave us such a nice review!

Posted 1 year ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,081 reviews